The impact of cultural differences and acculturation factors on post-acquisition conflict

The importance of cultural factors as antecedents of post-acquisition conflict has been recognized in previous research. Nevertheless, this recognition has translated itself into relatively little wide-scale empirical research. Therefore, this paper empirically examines the impact of cultural differences and acculturation factors on post-acquisition conflict. It proposes that post-acquisition conflict can be explained by cultural differences and acculturation factors. The sample is based on domestic and international acquisitions carried out by Finnish corporations during the period 2001–2004. The results show that organizational cultural differences and organizational cultural preservation increase conflict, partner attractiveness decreases conflict, while national cultural differences have no influence on the level of conflict. These findings confirm that both organizational cultural differences and acculturation factors are needed to explain the essential dynamics of post-acquisition integration.     

Resourceful Sensemaking in an Administrative Group

ABSTRACT In this study, we present the concept of resourceful sensemaking as an extension of Weick's sensemaking theory. Resourceful sensemaking extends Weick's theory by carefully examining the influence of the lifeworld on organizational sensemaking practices. Lifeworld factors that affect organizational sensemaking are brought out in a dialectical method wherein a working definition of the resourceful sensemaking concept is compared with the sensemaking practices of an administrative group. We then show how this dialectical method can help develop a more robust formulation of the resourceful sensemaking concept. The paper ends by discussing the strengths and shortcomings of the concept and suggesting directions for future organizational sensemaking research.     

Untangling Goal Tensions in Family Firms: A Sensemaking Approach

While economic and non-economic goals may converge in the long term, they often lead to tensions for organizational decision-makers in the short term, especially in family firms that place much emphasis on family-related goals. We draw on a sensemaking approach to investigate such potential tensions in the decision-making of family firms. Based on a qualitative analysis of 59 interviews, 501 items of archival data and 39 observations from eight private Irish firms, we explore the perceived goal tensions of family firm decision-makers as they seek to balance economic and non-economic goals. We identify three sensemaking mechanisms – ensuring continuity in the family firm, preserving family cohesion, and delegating responsibilities to trusted advisors – that assist family firm decision-makers in managing these goal tensions. Moreover, we identify that sensegiving based on three different values – sense of commitment, community embeddedness, and family firm identity – helps family firm decision-makers to justify and communicate their decisions. Our model contributes to a more granular understanding of the management of goal tensions and of decision-making in family firms by going beyond the question of whether family firms prioritize economic or non-economic; instead, it reveals concrete processes showing how firms balance and aim to incorporate both goals. Furthermore, we advance knowledge on sensemaking in family firms by revealing how sensemaking can explain idiosyncratic family firm behaviour and by showing how family firm decision-makers use specific values when ‘giving sense’ to justify their decisions.     

Exploring the effects of mergers and acquisitions on acquirers' sustainability orientation: Embedding,adding, or losing sustainability

Mergers and acquisitions (M&A) have been primarily investigated from a shareholder-centric perspective of economic value maximization. However, this type of strategic initiatives also carries relevant implications for companies' capacity to respond to increasing social and environmental concerns among their stakeholders. In this study, we explore the processes related to, and nonfinancial consequences of, acquisitions involving sustainability-oriented firms. Leveraging interviews with business decision makers and secondary data covering the pre- and post-acquisition phases, we find three main paths leading the acquiring firms to embed, add, or lose sustainability. Therefore, three possible post-acquisition outcomes emerge, associated with differences in acquirers' focus on sustainability infusing the deal rationale, their due diligence activity, and practices of stakeholder management and integration in the post-acquisition phase.     

混乱环境中企业战略决策的意义构建过程解析——两个林业局的对比案例研究

在混乱环境中,企业需要理解新事件真实的战略意义,以快速、准确地转变或修正战略决策。现有文献过度简化了意义构建的过程,并忽略了战略决策者社会属性在意义构建过程中的作用,本文旨在描述企业战略决策者在混乱环境中的意义构建过程,建立企业意义构建过程模型,提炼组织心理与角色承诺在意义构建过程中的作用。通过对迎春林业局和伊图里河林业局的对比案例研究,本文发现:混乱环境中企业战略决策的意义构建过程包括发现、选择、变革、设定和固化五个阶段;组织心理和角色承诺在这一过程中扮演极其重要的角色,组织心理固化和角色承诺固化会阻碍企业意义构建的顺利开展。研究结论有助于解释和解决混乱环境中企业的生存和发展问题。     

Riding off into the Sunset: Organizational Sensegiving,Shareholder Sensemaking,and Reactions to CEO Retirement

We test hypotheses derived from resource dependence and sensemaking/sensegiving theoretical lenses in the context of CEO succession, focusing on an under‐researched yet prevalent type of executive turnover – CEO retirement. Using event study methodology and a sample of CEO retirements from S&P 1500 firms during the 2003–12 period, we find that, all else equal, shareholders’ perceptions of organizations’ capacity to serve their interests are adversely affected when a retirement related change occurs in the leadership structure. Specifically, in line with resource dependence theory, we find that CEO retirement disclosures typically generate negative abnormal returns. Furthermore, in line with the sensemaking perspective, we find that the magnitude of shareholders’ reactions is contingent on the lexical sensegiving cues contained in the organizational narratives that are released to capital markets via executive retirement announcements. Overall, our theory and results point to CEO retirement events as consequential in the eyes of shareholders, challenging an important assumption of extant succession research. Moreover, they suggest that shareholders’ interpretation of these events is influenced by organizational sensegiving, highlighting the important role of organizational communication around succession events.     

What,when, and who: Manager involvement in predicting employee resistance to acquisition integration

Applying sensemaking research to acquisition integration, we outline factors that influence employee resistance to acquisitions. While integration is widely viewed as important to acquisition outcomes, there is limited systematic study of how employees react to the integration process. Using survey data from Chinese acquirers and applying partial least squares structural equation modeling, we examine what changes with human and task integration with the speed of when changes are made to explore relationships with employee resistance. Consistent with a temporal perspective of acquisition processes and sensemaking we find slower task integration may mitigate employee resistance to acquisition integration. However, employee resistance to the speed that changes are made likely varies for who is involved, suggesting different roles for top and middle managers. Specifically, middle management involvement with slow human integration and top management involvement with fast task integration reduces employee resistance following an acquisition.     

基于技术寻求型跨国并购整合研究——以上汽并购罗孚为例

跨国并购的成功主要在于并购整合过程,而针对新兴市场参与跨国并购整合的研究还极缺乏。本文以上海汽车集团并购罗孚的知识产权和技术平台核心技术以及Ricardo 2010研发中心为案例,分析了其并购整合所采取的区域制组织结构及其产品策略。通过并购整合,上汽有效吸收和消化了罗孚的技术,实现了本土汽车自主品牌的跨越式发展。     

Of Organizing and Sensemaking: From Action to Meaning and Back Again in a Half-Century of Weick’s Theorizing

The themes of organizing and sensemaking have reverberated throughout Weick’s remarkable career and constitute one of the hallmarks of his contribution. We review his major works and show how Weick differentially emphasizes organizing and sensemaking over time and, eventually, arrives at a fuller integration of meaning and action. Initially, Weick (1969; 1979) models their relationship as linear, focusing on how organizing functioned as a context for sensemaking, an approach we label Sensemaking in Organizing. Later, however, Weick (1995a; 2005) construes their relationship in more dynamic, interactive, and reciprocal cycles, modelling sensemaking as the process whereby organizing is achieved, an approach we label Sensemaking as Organizing. We explore the evolution and implications of these approaches and discuss their impact on management scholarship. Finally, we draw out potential future research directions at the interface of organizing and sensemaking.     

企业并购后的智力资本整合研究

文章从并购双方的智力资本存量、智力资本整合的影响因素、智力资本整合机制和智力资本整合的绩效评价四个方面,构建了企业并购后的智力资本整合模型,为企业并购整合提供了一条系统研究思路。     

The impact of organizational structure on time-based manufacturing and plant performance

The innovation and organizational theory literatures argue that implementing radical innovation can be facilitated or hindered by the organization’s structural design. As firms attempt to cope with an external environment that is changing from industrial to post-industrial, how do they implement change? This study develops a research framework that examines relationships among various structural dimensions (i.e. number of layers in the hierarchy, level of horizontal integration, locus of decision-making, nature of formalization, and level of communication), time-based manufacturing practices, and plant performance. Based on 224 responses from manufacturing firms, this study develops instruments to measure these organizational sub-dimensions using part of this sample (N=104), and it tests the structural relationships with the remaining responses (N=120). Results indicate that the nature of formalization, the number of layers in the hierarchy, and the level of horizontal integration have significant, direct, and positive effects on the locus of decision-making and level of communication. Locus of decision-making and the level of communication, in turn, have significant, direct, and positive effects on time-based manufacturing practices. Finally, time-based manufacturing practices have a significant, direct, and positive impact on plant performance.     

An Exploration of Two Competing Perspectives on Informational Contexts in Top Management Strategic Issue Interpretation

Two disparate theoretical views of how informational contexts affect managerial sensemaking and decision making appear in organizational research. An organizational information processing perspective posits that increasing the flow of information within and between organizations will enhance environmental awareness. In contrast, behavioural decision making and social cognition research suggest that information may increase the occurrence or magnitude of overconfidence and illusions of control. These competing predictions were examined by means of an investigation of the relationship between informational contexts and top managers' strategic issue interpretation. Findings indicate that managers whose organizations have environmental information readily available to them perceive higher control over issues than managers in organizations with lower informational availability. Moreover, managers in top management teams with higher information processing capacity seem to perceive higher degrees of control and manageability, and search for less data in issue interpretation, than managers in teams with lower information processing capacity. These results offer some support for the behavioural decision making and social cognition perspective, and question the organizational information processing prediction that organizations engaging in active information processing are more aware of the environment and more likely to assess environmental developments, trends or events in a more vigilant manner.     

Enactment,Sensemaking and Decision Making: Redesign Processes in the 1976 Reorganization of US Intelligence

Weick’s theories of organizing and sensemaking help enrich the assumptions in the organization design school. This study builds on Weick’s theories of sensemaking to illustrate how three fundamental organization design assumptions — dominant variables, causal laws and executive dictates — were found to be restrictive in the explanation of redesign processes in the 1976 reorganization of the US intelligence community. The assumption of dominant variables was challenged by the appearance of a multitude of events, or enactments, which were selected by organization members for further attention. The assumption of causal laws was challenged by the appearance of individual‐level cause maps which were filtered, through sensemaking processes, into organization‐level workable realities. The assumption of executive dictates was challenged by the appearance of attempts to punctuate redesign processes as organizational decisions. The study suggests value in moving from simple organization design assumptions to more reliable findings drawn from detailed observations of redesign processes.     

Cultural metaphors and KMS appropriation: Drawing on Astérix to understand non-use in a large French company

Management research is increasingly using fiction as an insightful way to analyze complex organizational dynamics. Focusing on user appropriation of Knowledge Management Systems, we describe how we used the popular Astérix, a well-known French cartoon to better understand KMS appropriation. We came to use this approach in an action research project in a large French construction firm initially designed to help Chief Knowledge Officers address KMS non-use. After our first findings showed paradoxical cultural issues, and based on the idea that culture is central to sensemaking and appropriation, we used the notion of the cultural metaphor to help better understand the cultural aspects associated with KMS appropriation. These results contribute knowledge in three different areas. First, we underline the role of cultural metaphors in information systems appropriation. Second, we enrich the literature on the role of fiction in management by illustrating the role of cultural metaphors. Third, we report on how this can be used in an action research project to help better understand KMS appropriation issues, which has the potential of leading to practical managerial action.     

Experience of Canadian and Chinese acquisitions in Kazakhstan

Our intention is to explore and describe the nature and the role of social integration mechanisms that moderate relationships between cultural distance and social integration. We followed one company, currently named KazOil, over 10 years and during two consecutive acquisitions by very different MNCs (Hurricane and CNPC) from two different national cultures (Canada and China, respectively). We found differences in the levels of post-acquisition social integration of the two acquisitions. Surprisingly, a more culturally distant MNC from a national culture perspective was more successful in achieving post-acquisition social integration than a culturally close one. We ascribe this to the fact that although both acquirers made extensive use of both formal and informal social integration mechanisms, they favored different types. We also specify other contextual variables which may explain the above findings.     

Navigating the New Normal: Political Affinity and Multinationals’ Post-Acquisition Performance

The New Normal in the international business landscape reflects a world challenged by economic volatility and political hostilities. This suggests increased political risk, even for MNEs operating in developed markets. We use the legitimacy-based view of political risk to examine how political affinity between host and home markets may contribute to an MNE’s post-acquisition performance in a developed market. A high degree of political affinity signifies aligned national interests thus reducing legitimacy concerns faced by MNEs during post-acquisition integration. Based on cross-border M&A deals focused on U.S. targets completed by MNEs representing 45 countries between 2004 and 2012, we find that MNEs from countries with greater political affinity to the U.S. experience better post-acquisition performance. We also investigate two country-level factors that intensify the threat to legitimacy; the MNEs’ home market economic status and the presence of a financial crisis in the host market. Our findings indicate that political affinity mitigates risk for MNEs originated from emerging economies much more than for MNEs originated from developed economies, whereas a financial crisis reduces the benefit of political affinity.     

Human Resourcing in Practice: Managing Employment Issues in the University

Participant observation in two universities is used to throw light on processes of sensemaking engaged in by managers concerned with human resourcing issues. Analysis of managerial sensemaking in the case study organizations is carried out using concepts from earlier sociological theorizing about human resource or personnel management, treating these theoretical ideas as resources for use in the researchers' own sensemaking. It is shown that theoretical 'sense' can be made of the managerial or 'lay' sensemaking in the universities in terms of a need to handle various tensions which are inherent in all employment management work in industrial capitalist societies. And it is argued that there is clear continuity between what is currently occurring and has occurred in the past. This interpretation is shown to differ from that of an alternative approach in social science sensemaking, that which uses the notion of a new paradigm of 'HRM'.     

Micro‐Practices of Strategic Sensemaking and Sensegiving: How Middle Managers Interpret and Sell Change Every Day*

abstract This paper looks at the workings of ongoing primary sensemaking and sensegiving micro‐practices by which middle managers interpret and sell strategic change at the organizational interface. Through middle managers’ routines and conversations related to the implementation of a strategic change in a top‐of‐the‐line clothing company, the article shows how they contribute to renewing links with stakeholders, in particular clientele, by drawing on their tacit knowledge. Interpretative analysis of these routines and conversations highlights four micro‐practices of strategic sensemaking and sensegiving: translating the orientation, overcoding the strategy, disciplining the client, and justifying the change. The paper outlines a practice perspective of sensemaking and sensegiving. It ends by suggesting the necessity of looking at middle managers’ role as interpreters and sellers of strategic change at the micro level for a better understanding of their contribution in sustaining competitive advantage through their everyday activities.     

Unpacking strategic foresight: A practice approach

This paper unpacks strategic foresight by exploring the creative evaluation and reconfiguration of sources of potentialities into resources and productive outcomes. Placing emphasis on the everyday practices of organizational members’ positioned lower down the organizational hierarchy, we identified prospective sensemaking, multi-lateral conversations about future possibilities and limits in the present, and the application of future-related techniques and methodologies as embedded organizing practices that gave form to the patterns of ‘foresightful’ actions observed in practice.     

Organizational Learning in Project‐Based Companies: A Process Thinking Approach

Although a traditional project model is clearly useful for laying out the patterns of relationships surrounding a project, it does not provide the temporally embedded accounts that enable us to understand how organizational learning takes place. The process thinking perspective offers a means to solving this problem. This article provides an analysis of how different processes interact dynamically in order to benefit project‐based companies' organizational learning. Two findings from this study are: (1) organizational learning is a dynamic concept that emphasizes the continually changing nature of a project‐based company and (2) sensemaking and negotiation of meaning are ongoing processes in project‐based companies.