对保险经纪佣金支付方式的思考

由于保险代理人与保险经纪人的佣金来源相同,客户很容易将保险经纪人与保险代理人混为一谈,不利于体现经纪业务的特殊性。     

对我国保险代理人的监督管理

保险代理是保险人通过保险代理人的活动招揽业务以推销保单的一种方式，在保险经营中占有重要地位。现代保险经营中承保业务主要是通过保险中介人来实现，为规范保险市场、切实保障被保险人的利益，有必要对保险代理人实施监管。     

现行寿险代理人管理三步曲

自1992年美国友邦保险公司上海分公司成立后,即以人寿险业务为主,将国际通行的保险代理人制度引进我国带进上海,随后,各家保险公司相继效仿,先后建立了一支专职营销寿险保单的保险代理人队伍.这种以自然人作为代理人的营销体制,在我国恢复国内保险业务后还是一个新的创举.为此,保险代理人的管理工作显得十分重要.随着我国关于保险代理人管理办法的实施,笔者欲就如何对现行寿险代理人管理的三步曲谈些粗浅的想法,以旨抛砖引玉.     

专业保险代理为何变成保险公司的竞争对手?

从我国保险市场发展现实来看,我国保险中介市场主体架构已初步形成,其中,保险代理人数量和代理业务规模在保险中介市场中居首.在从事保险代理服务的主体中,虽然专业保险代理人的发展相对规范,但是,从我国专业保险代理人的实际经营状况来看,绝大多数的专业保险代理公司业务规模弱小,社会认知度较低,在市场中的生存空间和发展前景都不乐观.究其原因,除了专业代理人自身发展中存在的客观和技术问题以外,主要的问题还是在于保险公司对专业保险代理服务的真实需求与我国专业保险代理服务主体的供给量不成正比.     

浅析保险代理人风险防范

一、问题的提出自从1992年美国友邦从国外引入保险代理人机制以来,寿险业务中的个人寿险比例越来越大,这其中绝大部分又来自保险代理人的销售。因此保险代理人在为客户介绍保险产品和提供相关服务,宣导保险理念和知识等方面作出了重要贡献,保险代理人自身素质的高低直接影响到寿险市场的健康发展和保险公司的声誉。不可否认,我国保险业在发展初期为了迅速做大做强,忽视了对保险代理人素质和相关业务知识的培训,保险法制相对滞后,对保险代理人的管理尚欠严格的规范,导致了代理人队伍良莠不齐,这在某种程度上影响了保险业在国民心目中的形象与地位。二、目前我国保险代理人中存在的弊端(一)保险代理人缺乏专业知识保险代理是一项政策性和专业性很强的业务,需要代理人员掌握各种产品的保险责任和责任免除、保险价值、保险金额、保险费以及支付办法、保险金赔偿或给付办法等。这就要求代理人具有相应的资格和素质,也就离不开培训。但目前很多代理人并不熟悉业务,对所销售的保险条款一知半解,夸大回报率,误导客户的情况时有发生。有的对条款解释片面,特别是对退保金和保单现金价值的阐述不清或回答不具体,为日后埋下纠纷的隐患。(二)保险代理激励机制存在隐患当前的保险代理激励机制...     

浅析保险代理人风险防范

一、问题的提出 自从1992年美国友邦从国外引入保险代理人机制以来,寿险业务中的个人寿险比例越来越大,这其中绝大部分又来自保险代理人的销售.因此保险代理人在为客户介绍保险产品和提供相关服务,宣导保险理念和知识等方面作出了重要贡献,保险代理人自身素质的高低直接影响到寿险市场的健康发展和保险公司的声誉.     

中国台湾地区寿险营销员制度改革及启示

中国台湾地区寿险营销员制度沿革 1962年,台湾地区寿险业开始准许设立民营保险公司,规定必须由经登记管制的保险代理人或经纪人销售保险.由于管制严格,保险代理人与经纪人的数量有限,难以满足保险公司实际业务需要,台湾地区主管机关在1963年规定: "凡为寿险公司承揽业务者,均可领取佣金,无须办理登记手续",此后,保险营销员制度开始在台湾地区兴起.     

谈我国保险兼业代理人的形式、问题及对策

保险代理人、保险经纪人和保：险公估人是保险中介的三种形式，其中，保险代理人的规模最大、构成也最复杂。保险兼业代理人是保险代理人重要的组成部分，保险公司在继直销、营销方式之后，随着间接销售渠道的拓展，越来越多的保单是通过兼业代理人售出的。从业务规模上看，兼业代理人实现的保费收入约为全部保费收入的四分之一。修改后的《保险法》也为保险兼业代理开辟了更广阔的天地。但在保险业进一步开放和发展过程中，保险兼业代理人的各种问题却日益暴露出来，引起的争议也最多。有些问题的发生，严重扰乱了保险市场的正常秩序，成为各方关注的热点问题之一。     

对农行保险代理业务发展的思考

银行与保险的混业经营是商业银行增强市场竞争力的重要途径,是现代商业银行发展的趋势和方向。银行代理保险作为新的保险销售渠道,是传统保险代理人无法比拟的。由于银行保险代理能够实现业务的多元化,通过保险代理业务可以实现银行对自身资源的进一步利用。本文重点讨论咸宁农行保险代理业务的发展中存在的问题及发展保险代理业务的一些建议。     

从保险业务特殊性透视保险代理手续费制度

保险代理手续费是指保险代理人通过为保险人代理各项业务而向保险人收取的酬金,它是代理人代理或推销保险产品的劳务报酬.……     

Investigating the significance of insurance and income on health service utilization across generational cohorts

Ensuring access to health services is critical to consumers’ well-being across generational cohorts. Based on pre-disposing characteristics (that is, gender, ethnicity) and financial resources (that is, insurance and income) certain consumers may face barriers to access. In attempt to improve access to health care, this article presents an empirical investigation into how health service utilization can be affected by enabling variables, namely insurance and income. Utilizing proprietary secondary data from a major metropolitan hospital in the United States, the article investigates the following questions: How does insurance and income enable service utilization? How do pre-disposing characteristics of a consumer hinder service access? How does the effect of income and insurance moderate the effect of pre-disposing factors on service utilization? Finally, how do these effects on service utilization vary across generational cohorts? Results indicate that insurance and income may enable access to service, yet this effect is varied among different demographic cohorts and generational groups. The article concludes by offering implications for marketers and policymakers.     

The Quality of Insurance Intermediary Services—Empirical Evidence for Germany

Competing insurance intermediaries provide heterogeneous services that are difficult for incompletely informed consumers to assess. Transaction cost economics, search theory, and principal‐agent theory provide arguments on product quality differences between exclusive agents and independent intermediaries. This article uses a sample of 927 insurance intermediaries in Germany. By performing OLS estimations, we test the impact of the different distribution channels and other factors on intermediaries’ service quality. Depending on the proxies used for service quality, we find mixed evidence for the product quality hypothesis. Service quality depends to a large extent on the information‐gathering and processing activities of the individual intermediaries, independent of the respective distribution channel.     

What Do We Know About Market Discipline in Insurance?

The aim of this article is to summarize the knowledge on market discipline in insurance and other financial service sectors. Market discipline can be defined as the ability of customers, investors, intermediaries (agents, brokers), and evaluators (analysts, auditors, rating agencies) to monitor and influence a company's management. Looking at banking is especially interesting, since market discipline in this field has been studied extensively. Based on existing knowledge, we develop a framework for researching market discipline in insurance that includes its most important drivers and impediments. The results highlight a significant need for continuing research. The findings are of relevance not only for European insurers and regulators, but for institutions outside Europe.     

基于人保健康"湛江模式"的健康保险多方博弈研究

人保健康"湛江模式"在实践中探索出了一条实现政府、健康保险公司、被保险人、医疗服务提供者之间多方共赢的健康保险经营之路.本文从总结和研究"湛江模式"的主要做法和经验出发,分析了政府机构和健康保险公司、健康保险公司和医疗服务提供者之间的博弈过程,探讨了"湛江模式"取得成功背后的博弈机制.研究表明,只有通过合理的制度设计,...     

价值链视角下的保险连锁营销模式研究

保险连锁营销模式是金融领域的一次重大创新。本文从价值链理论出发,分析了保险连锁营销模式的本质特征、运作特点,深入探讨了连锁营销网络如何整合保险企业资源,推动保险企业的流程优化和组织再造,指出连锁营销模式有利于实现保险企业的价值创造。     

Der neue Standard zur bilanziellen Abbildung von Versicherungsverträgen (IFRS 17) – Eine kritische Analyse der Auswirkungen auf die Versicherungsbranche

The new standard for the accounting of insurance contracts (IFRS 17) will entail substantial changes for the insurance industry. In the following article the new standard is critically analyzed. First and foremost the coming valuation model, the so-called building block approach, is presented which will be the basis for all insurance contracts within the scope of IFRS 17. (For certain insurance contracts, especially those with direct participation features, or for less complex or short-term insurance contracts, there are some modifications.) To be more precise, IFRS 17 introduces an enterprise-specific valuation approach that is grounded on the so-called fulfilment value. This fulfilment value is determined by four separate building blocks (fulfilment-cashflow, discount rate, risk margin and contractual service margin), which will be addressed in detail. Finally, major changes in performed accounting practices that insurance enterprises are confronted with and will have to adapt to in their financial statements and accounts are pointed out.     

医疗保险定额付费方式有效性的探讨

医疗保险中的定额付费方式指不论实际发生了多少医疗费用,均以事先确定的标准向医疗机构支付费用,这种支付方式的有效运作意味着可以在控制医疗费用的同时又确保医疗质量.本文认为可能对定额付费方式有效性产生影响的因素包括服务质量对患者诊疗需求的影响程度;医疗机构增加患者诊疗需求的意愿;医疗机构的拒诊和撇脂行为;经办机构在合同签订...     

The Role of Agents and Brokers in the Market for Health Insurance

Health insurance markets in the United States are characterized by imperfect information, complex products, and substantial search frictions. Insurance agents and brokers play a significant role in helping employers navigate these problems. However, little is known about the relations between the structure of the agent/broker market and access and affordability of insurance. This article aims to fill this gap by investigating the influence of agents/brokers on health insurance offering decisions of small firms, which are particularly vulnerable to problems of financing health insurance. Using a unique membership database from the National Association of Health Underwriters together with a nationally representative survey of employers, we find that small firms in more competitive agent/broker markets are more likely to offer health insurance and at lower premiums. Moreover, premiums are less dispersed in more competitive agent/broker markets.     

A Study of the Interaction of Insurance and Financial Markets: Efficiency and Full Insurance Coverage

The first contribution of this article is to provide a framework, a model together with a corresponding equilibrium notion, suitable for the study of the interaction between insurance and dynamic financial markets. Our central result is that in equilibrium risk‐averse agents purchase full insurance coverage, despite unfair insurance prices. We identify three conditions that explain this result: (1) insurance contracts are priced competitively, (2) financial prices include a risk premium only for undiversifiable risk, and (3) financial markets are effectively complete. An implication is that in this model disasters can be insured by fully assessable stock insurance companies.     

Automobile Insurance Contracts and Risk of Accident: An Empirical Test Using French Individual Data

Insurance has for a long time been perceived as a way of transferring responsibility from insured agents to insurers and thus as potentially influencing insured agents' behavior. Two particular opportunistic behaviors have been analyzed. First, the theory of adverse selection predicts that high-risk agents are likely to demand more insurance than are low-risk agents. Second, the theory of moral hazard predicts that the wider the insurance coverage, the less agents will try to prevent accidents. Both theories thus conclude that agents who are totally insured should have a higher probability of accident than those with only partial insurance, ceteris paribus. Nevertheless, one of the aims of insurance rating systems is to control for these opportunistic behaviors. In this article, we use individual data to see if the French automobile insurance rating system has achieved this aim. We do this using a two-step maximum-likelihood method. First, we compute a probit model to estimate the probability of taking out comprehensive versus third-party insurance. We then calculate the generalized residual, which is included as an independent variable in a negative binomial model estimating the probability of having an accident. The coefficient of this variable is argued to represent adverse selection and ex-ante moral-hazard behavior.