领导情绪劳动对员工组织认同的影响研究——变革型领导的中介作用

基于中国文化情境,使用跨层次分析方法考量领导情绪劳动对变革型领导和员工组织认同的影响。结果表明:浅层行为与组织认同负相关,深层行为、真实情绪表现分别与组织认同正相关;变革型领导在领导情绪劳动与员工组织认同关系中起部分中介作用;领导成员交换关系在变革型领导与员工组织认同之间起调节作用。因此,企业领导宜调节自己的情绪和塑造自己变革型领导风格,增强员工组织认同感,提升管理效率。     

教练型领导影响新员工角色社会化机理研究

教练型领导能够影响新员工角色社会化,在此过程中领导-成员交换关系以及自我效能感分别发挥着中介和调节作用。笔者基于社会交换和组织认同理论,剖析了教练型领导影响新员工角色社会化的机理。通过对6家大型企业进行问卷调研,并采用层次回归方法,实证检验了教练型领导与新员工角色社会化的关系。实证检验结果显示：教练型领导对新员工角色社会化有显著的促进作用,领导-成员交换关系在其中发挥着中介效应;自我效能感在教练型领导与新员工角色社会化的关系中起正向调节作用,当新员工处于高自我效能感状态时,可以强化领导-成员交换关系的中介效应。基于此,笔者建议企业应注重对新员工的指导和帮助,为其提供便捷有效的沟通渠道,从而提高领导-成员交换关系的水平;管理者还可根据新员工情况进行适度授权,增强新员工的自我效能感。本研究通过揭示教练型领导影响新员工角色社会化机理,从角色社会化层次拓展了组织认同方面的学术性探讨,可为企业激发新员工潜能并增强其组织归属感提供借鉴。     

家长式领导对组织公平感的影响心理授权感知的中介作用

家长式领导的文化基础是"家"为核心的中国文化,因此,一些学者认为家长式领导存在于我国第一个在中国香港、中国台湾和中国大陆的组织。第一个研究家长式领导提出这个概念的"家长式领导"是西方学者。本文研究家长式领导对组织公平的影响,以心理授权感知为中介变量。我们发现:(1)上级领导的仁慈领导、德行领导对下属的组织公正感有积极的影响,权威领导则有消极的影响;(2)家长式领导对心理授权感知起着显著正向作用;(3)心理授权感知在家长式领导和组织公平之间的关系中起着完全中介作用。     

谦卑型领导影响员工建言行为机制研究

领导人管理中的谦卑行为和风格有利于提升员工自我效能感并积极主动施展建言行为;谦卑型领导影响员工建言行为机制,一方面通过员工\"自我效能感\"这一心理传导因素实现,另一方面有赖于营造高质量\"领导-成员交换\"这一管理关系情景。笔者基于社会认知理论,引入相关变量,运用问卷调查所获取的有效问卷数据,实证谦卑型领导影响员工建言行为机制。研究结果证实:谦卑型领导正向影响员工建言行为;自我效能感在谦卑型领导与员工建言行为关系中发挥部分中介作用;领导-成员交换在谦卑型领导影响自我效能感的过程中发挥调节作用,且较高的领导-成员交换质量不仅强化了谦卑型领导对员工自我效能感的促进作用,也强化了员工自我效能感在谦卑型领导与建言行为之间的中介效应。本实证研究以及结论拓展了社会认知理论在工作场所的研究边界,丰富了有关管理艺术和管理效益方面的现有文献,可供管理者实践参考如何努力塑造谦卑特质和管理风格以提升员工自我效能感,改善上下级人际关系,有效促进员工建言行为,提高管理水平和生产效率。     

企业领导道歉负向影响员工反生产行为机制探究

企业员工由于遭遇领导冒犯所引发的反生产行为因领导道歉改变其负面预期而有所减少。笔者基于资源保存理论,在构建了一个企业领导道歉影响员工反生产行为机制模型的基础上,以分别在两个时间点收集的388份有效追踪数据,运用Mplus软件实证检验了企业领导道歉与员工反生产行为的关系及其变化。检验结果证实：企业领导道歉对员工反生产行为具有显著的负向影响;领导认同和情感承诺分别在领导道歉与员工反生产行为关系间发挥中介作用;领导虚伪感知既负向调节领导道歉对领导认同的影响,也负向调节领导认同在领导道歉与员工反生产行为间的中介作用。本文通过将领导认同、情感承诺和领导虚伪感知等变量尝试性地引入到企业领导道歉影响员工反生产行为模型之中并付诸实证检验,拓展了资源保存理论的应用边际,揭示了企业经营中领导道歉与员工反生产行为二者之间的内在关联,丰富了有关企业管理中领导行为方面的现有文献,研究结论可以为企业领导处理内部人际关系和提高企业治理水平提供理论依据。     

共享领导对员工创造力的“双刃剑”效应——心理安全感和角色压力的作用

运用工作资源-要求模型,基于心理安全感和角色压力的作用,考量共享领导对员工创造力的影响。结果表明,心理安全感在共享领导与员工创造力之间起正向中介作用(前后两半段路径均为正向);角色压力在共享领导与员工创造力之间起负向中介作用(前半段路径均为正向,后半段路径为负向)。鉴此,管理者应密切关注共享领导实施过程中的员工心理安全感建设,激发出共享领导对员工创造力的积极效应。     

对创建银行业忠诚员工队伍的若干思考

本文在调查研究的基础上,对创建银行业忠诚员工队伍作了探讨。针对当前商业银行员工队伍思想现状,提出正确处理和善待员工是现代企业管理的第一法则;建立和完善公平合理的员工晋升和考评体系;努力营造良好的工作氛围,为员工成才提供广阔空间等三个方面的对策措施。     

服务型领导行为对员工建言的影响机制与边界研究

基于社会角色理论,依据问卷调研数据,考量服务型领导行为对于员工建言影响机制与边界条件。结果显示:服务型领导行为通过改善领导-员工关系,有助于促进员工产生建言行为,女性领导影响更强。因此,管理者应采取服务型领导行为,促进企业在复杂的竞争中依靠全员智慧得到更好的发展。     

浅析魅力型领导的影响力

在现代行政管理活动中,领导的影响力既来自于职位、传统权威等,也源自于领导者自身品格、才能、知识等个人素质,后者又称为魅力型领导.文章阐述了魅力型领导影响力的概念及其构成要素,指出了魅力型领导的积极作用以及可能存在的一些消极作用,最后就如何提高魅力型领导的影响力给出了几点建议.     

差异化人才管理对员工创新绩效的“双刃剑”效应

基于调节焦点理论和公平启发理论,运用结构方程模型考量差异化人才管理对员工创新绩效的影响机制。结果显示：促进定向工作重塑在差异化人才管理与员工创新绩效之间起正向中介作用,防御定向工作重塑在二者间起负向中介作用;组织公平感正向调节差异化人才管理与促进定向工作重塑之间的关系,负向调节差异化人才管理与防御定向工作重塑之间的关系;组织公平感增强促进定向工作重塑的正向中介作用,削弱防御定向工作重塑的负向中介作用。     

Strategic communication in transnational corporations——A case study of Motorola Solutions

Transnational corporations start from global strategy. Strategic communication is essential to a transnational corporation to develop harmonically in different cultural background. This article is to analyze the organizanonal culture and communicational strategies with a case study of Motorola Solutions     

Smart work and hard work: explicating a learning orientation in strategic management accounting

This paper examines the skills and aptitudes necessary to undertake a strategic management accounting project. It argues that individuals involved in such projects are required to work both smart and hard. This argument is developed theoretically by reference to the work of educational psychologists who have identified two different types of goal orientation which people pursue in achievement situations: the learning orientation and the performance orientation. Evidence that strategic management accounting requires a learning orientation is provided by means of a case study which describes its use in a competitive tendering situation. This is followed by a discussion of the potentially symbiotic relationship of strategic management accounting and organizational learning. The discussion leads to the specification of a research agenda that may have significant implications for the practice and learning of management accounting.     

New development: Value for money (VFM) in public services—the importance of organizational culture

VFM has been a key aspect of public service management for several decades and its importance has been raised in recent years as a consequence of austerity. Organizational culture is recognized in research literature as a key driver of organizational performance. However, little attention has been paid to the topic of organizational culture in relation to VFM in public services. This article presents the findings of new research in this area.     

Workplace bullying,workplace relationships and job outcomes for police officers in Australia

One alleged consequence of new public management (NPM) methods and practices, bullying, is seriously under-researched. The authors examined the impact of workplace relationships on police officer bullying and job outcomes. The quality of supervisor relationships seemed to buffer officers’ perceptions of bullying and, hence, their job outcomes. The consequences of the present post-NPM management practices are problematic, with negative implications for police officers in forming effective workplace relationships, which then negatively impact job outcomes, thereby affecting the quality of services delivered to the public.     

Effect of perceived risk on nuclear power plant operators’ safety behavior and errors

Safety behavior and human errors are major concerns for nuclear power plant operators. The present study investigated how nuclear power plant operators’ perceived risk influences the quality of their own work performance in terms of safety behavior and errors. In total, 349 operators from two nuclear power plants in China participated in the present study. We found that perceived risk had a negative linear relationship with safety behavior and a quadratic relationship with errors. Leader support played a moderating role in the relationships between perceived risk, safety behavior, and errors. These results supported the job demands–resources model and provided further evidence for the relationship between perceived risk and outcomes related to safety behavior and errors. Our findings suggest that an effective way to address the issue of high perceived risk is to provide a supportive environment.     

Do foreign ownership and home-host country distance matter? Evidence on the impact of bank market power on liquidity creation in a selected Southeast Asian country

This paper examines the roles of foreign ownership and home-host country distance in the impact of bank market power on bank liquidity creation in a selected Southeast Asian country (Malaysia) over the period 2001−2017. A key finding is that the impact of market power on liquidity creation is either significantly negative or insignificant for domestic banks, but is significantly positive for foreign banks, irrespective of the liquidity creation measures used. This finding points to evidence of “home-field advantage” of domestic banks as the banks possess greater ability to withstand interest margin compression, while competing with foreign banks in liquidity creation market. Moreover, this paper finds that foreign banks originated from countries with cultural, economic and institutional distance to the host country require greater market power to boost their liquidity creation performance, as compared to their domestic counterparts. Further analysis also indicates that the influence of host-home country distance is more evident among small foreign banks which have lower franchise value. Overall, the findings of this paper suggest that although bank competition policies may promote customer welfare, foreign banks should be granted with some degree of market power in the host country to help alleviating the banks’ operational challenges arising from home-host country distance.     

Debate: Shrinking the quango state— an international view

Social exchange theory is used in this paper to explore how the quality of leader–member exchange (LMX) and perceived organizational support (POS) affect Brazilian nursing professionals’ perceptions of bullying and harassment and, in turn, their wellbeing. Data was obtained from 868 nursing professionals in four public hospitals in Brazil. Statistically significant linkages were found between LMX, POS, bullying/harassment and wellbeing, except for the relationship between POS and bullying/harassment. Healthcare managers and human resource managers clearly need to take initiatives to strengthen LMX and POS, minimize bullying and to strengthen nursing professionals’ wellbeing.     

The importance of informal professional networks in developing a proactive organizational culture: a public value perspective

Public value theory was used by the authors to investigate informal professional networks, perceived discretionary power, and the organizational culture that forms in physical asset management organizations. The results, from a structural equation model, indicated that informal professional networks are positively associated with higher discretionary power and a proactive asset maintenance organizational culture. In the absence of public managers promoting public value, professionals use their informal networks as a source of power to be proactive and contribute to asset reliability and public safety (public value).     

Ritual legitimation, de-coupling and the budgetary process: managing organizational hypocrisies in a multinational company

The study of participation in the budgetary cycle has formed a prominent part of the research literature concerned with the budgetary process. More recently there has emerged a body of literature concerned with exploring the political and symbolic nature of the budgetary process. The paper reports upon the outcomes of an empirical study of the introduction of `budgetary participation' in a division of a European subsidiary of a large North American car manufacturer. We detail the long process of consultation and negotiation within the subsidiary, and between it and the European Headquarters. The study provides a revealing instance of the roles of formal budget participation as a ritual of control and legitimation without the substantive involvement of middle managers and suggested to us the introduction of de-coupling and organizational hypocrisy alongside the introduction of budget participation. The study pays close attention to the contingent effects of the wider political context of the division and the relationships between the division, its organizational context and organizational environment, and how this context played upon the budgetary process in the division. The outcomes that we analyse at `Delta' reflect the de-coupling strategies and organizational hypocrisies commonly found in public sector organizations. In this wider setting the corporation persists with the ritual of `tight' budget negotiation and target setting and apparent underachievement in performance. Yet we conclude that the complex technological and political context to the formation and siting of Delta continued and may continue to support its existence.$g0