Typography in destination advertising: An exploratory study and research perspectives

In a tourism context, visual copy is an important element of print advertisements. More specifically, pictures have a significant influence on the destination attraction value and visit intentions. Curiously, typography has never been investigated academically as an execution element, despite suggestions from researchers that typography could influence the evaluation of advertisements. This experiment examines the impact of typography on advertisement evaluation in a tourism context and the impact of attitude toward the advertisement on attitude toward the destination. The impact of advertisement evaluation on destination evaluation is also tested, and results show that typography does influence advertising responses. This study highlights the important role of typography in print media destination advertising and enriches this field with a new variable: attitude toward the typography.     

The Role of Incongruency and Involvement in Destination Print Advertising

Through advertising, marketers place their ads in an environment overpopulated with information, competing with hundreds of other advertisers for the same consumer attention. One approach used in the creative development of ads is the inclusion of information that is incongruent with consumers' expectations. The goal of this study was to investigate the role of information incongruency and message involvement through the pictorial element of tourism print ads. The attitudinal evaluations of ad viewers were measured for various combinations of incongruency and message involvement, for a better understanding of how to design effective destination print ads. Linear mixed modeling was used to explore the relationships among various constructs like incongruency, involvement, attention, cognitive, and affective attitude. The findings of this study potentially suggest ways to advertise destination attractions in print ads.     

Tourists’ happiness: are there smart tourism technology effects?

The purpose of this study is to develop a research model demonstrating tourists’ value-seeking processes through the tourism services and travel experiences of a destination. The model suggests that tourist happiness is assessed by tourists’ perceived experiences, which are formed by two motivational values: smart tourism technology (STT) and destination value. Despite a large quantity of research attention on destination tourism, the relation between tourists’ destination experience and STT has been less enthusiastically studied. Therefore, this study proposes to test an integrated model with attributes of STTs and destination values that contribute to tourists’ life happiness. The results of this study, from a survey of 191 foreign tourists in Seoul, South Korea, indicate that tourists are likely to put more value on what they perceived from their destination travel experiences than what they perceived from their experiences with STT services when they evaluate their overall happiness. Theoretical and practical implications are discussed.     

旅游目的地品牌资产驱动因素模型研究——以凤凰古城为例

旅游目的地品牌资产逐渐成为学界关注的焦点,值得深入研究。该文基于已有研究成果,分析旅游目的地品牌资产与品牌知名度、品牌形象、品牌质量、品牌价值、品牌忠诚的结构关系,构建旅游目的地品牌资产驱动因素结构模型。以湖南省凤凰古城为案例,采用问卷调查法获得基础数据,分析发现:旅游目的地品牌知名度、品牌形象、品牌质量通过旅游目的地品牌价值与品牌忠诚对旅游目的地品牌资产产生显著影响,证实了旅游目的地品牌资产的二阶驱动因素模型。具体来看,旅游目的地品牌形象对品牌忠诚的影响最大,而旅游目的地品牌忠诚和品牌资产关联度最大。根据研究结论得到管理启示:第一,全面认识旅游目的地品牌资产的驱动因素,综合递增旅游目的地品牌资产。第二,着力突出旅游目的地品牌资产的核心要素,注重提升旅游目的地品牌形象。第三,认真建设旅游目的地品牌资产的关键内容,致力强化旅游目的地品牌忠诚。     

Effects of personification and anthropomorphic tendency on destination attitude and travel intentions

This research examined how individual differences in anthropomorphic tendency (the tendency to humanize non-human agents/objects) influence how people respond to destination marketing communications. Specifically, this study examined whether individual-level anthropomorphic tendency and text-personification of destination marketing communications interact to influence destination attitude and travel intentions. Results from a study involving 210 Australian participants revealed that destination attitude and travel intentions were most favorable for people with high levels of anthropomorphic tendency and who were exposed to personified tourism messages. These findings indicate that text-personification represents a new communication tactic for tourism – particularly for target consumers who are high in anthropomorphic tendency – and one that can humanize the destination leading to more favorable attitudes and higher intentions to travel. This effect is mediated by positive emotions. People with high anthropomorphic tendency who are exposed to a personified advertisement feel more positive emotions, which lead to positive tourism outcomes.     

Eco-efficiency and its determinants at a tourism destination: A case study of Huangshan National Park,China

This study creates a comprehensive evaluation index system, including undesirable outputs and a Slacks-Based Measure-Data Envelopment Analysis model, to analyse the characteristics and evolution of eco-efficiency at an individual tourism destination. This study also empirically identifies the determinants of eco-efficiency. Huangshan National Park, one of the most iconic and highly visited national parks in China, was chosen as the study site. The study results indicate that eco-efficiency has improved continuously. Pure technical efficiency is higher than scale efficiency, while eco-efficiency is more relevant to scale efficiency than to pure technical efficiency. The evolution of eco-efficiency undergoes four stages: an initial inefficient stage, a rapid growth stage, a mature efficient stage and a downside risk stage. Moreover, tourism development, industrial structure and technical level have significantly positive impacts on eco-efficiency, but investment level displays the opposite trend. Environmental regulation emphasizing waste control does not effectively promote eco-efficiency. Finally, theoretical and practical contributions of the findings are discussed in the context of eco-efficiency at a tourism destination. For instance, an eco-efficiency analysis of a destination should treat the tourism destination as a macro-scale system with complex evolutionary rules and should combine this perspective with theory, such as the tourist area cycle of evolution proposed by Butler in 1980.     

Children's attention toward cartoon executed photos

The study is intended to examine the effect of cartoon execution on children's attention toward and preferences for tourism photographs. A 3 (photo categories) × 2 (photo effects) × 2 (display order) repeated-measures experiment was designed to compare children's fixation counts, fixation duration, and dwell time between normal and cartoon-executed photos of tourism attractions in culture, nature, and recreation categories. Follow-up interviews were conducted to triangulate experimental findings. Results indicate that cartoon execution, as a common advertising tactic, can effectively increase children's attention to tourism photographs, but the effects vary by category. Findings from this study contribute to the body of knowledge on advertising effectiveness and tourism and provide insight for destination marketing organizations.     

The impact of power on destination advertising effectiveness: The moderating role of arousal in advertising

This study examines the impact of culturally-derived power (i.e., personalized vs. socialized power) on the effectiveness of destination advertising via the moderation of arousal in advertising, by identifying regulatory focus as an underlying mechanism. The findings indicate that high-arousal tourism destination advertisement is more effective for individuals primed with personalized power; low-arousal advertisement is more effective for individuals primed with socialized power. Culturally-derived power is found related to regulatory focus, which interacts with arousal in advertising to influence destination advertising effectiveness. This work not only contributes to the tourism literature by providing a new cultural perspective to the investigation of power, but also informs destination marketers of the importance of designing tailored advertising messages for different tourists.     

How cute mascots affect relationships with tourism destinations: A moderated mediation model

The mascot, acting as an ambassador for a destination, plays a significant role in promoting tourism development. However, limited research has focused on the cute features of a mascot and its marketing effects on a destination. This study extends the literature on cuteness and mascots by examining the effect of including a cute mascot in destination advertising on a person's travel intention. Four experiments were undertaken to investigate the cuteness effect. It was found that including a cute mascot in a destination advertisement increased travel intention. Feelings of healing and destination intimacy mediated the cuteness effect. The moderating role of social exclusion was also examined. The study revealed that a mascot's cuteness effect was stronger for socially excluded individuals. The findings give destination managers novel insights into mascot design in tourism and destination marketing.     

Hotspot crowding and over-tourism: Antecedents of destination attractiveness

This study develops a unique model capturing antecedents of place attractiveness in tourism hotspot crowding contexts. A structural equation model reveals three density dimensions: one destination image variable and two avoidance versus approach reactions that influence assessments of crowding attitude and destination appraisals. Perceived density dimensions affect destination appraisals with varying intensities and valences. Both positive and negative sentiments are present – the former as excitement, fun and conviviality resulting from people-watching and socialising, and the latter as discomfort and resentment resulting from personal space violations and reduced feelings of uniqueness. Many tourist types are included in this study in historic town centres and villages in iconic fjord landscapes in Norway. Cruise passengers are more crowding tolerant than self-organised travellers.     

Modelling Australian domestic and international inbound travel: a spatial–temporal approach

In this paper Australian domestic and international inbound travel are modelled by an anisotropic dynamic spatial lag panel Origin-Destination (OD) travel flow model. Spatial OD travel flow models have traditionally been applied in a single cross-sectional context, where the spatial structure is assumed to have reached its long run equilibrium and temporal dynamics are not explicitly considered. On the other hand, spatial effects are rarely accounted for in traditional tourism demand modelling. We attempt to address this dichotomy between spatial modelling and time series modelling in tourism research by using a spatial-temporal model. In particular, tourism behaviour is modelled as travel flows between regions. Temporal dependencies are accounted for via the inclusion of autoregressive components, while spatial autocorrelations are explicitly accounted for at both the origin and the destination. We allow the strength of spatial autocorrelation to exhibit seasonal variations, and we allow for the possibility of asymmetry between capital-city neighbours and non-capital-city neighbours. Significant temporal and spatial dynamics have been uncovered for both domestic and international tourism demand. For example we find strong seasonal temporal autocorrelations, significant trends and significant spatial autocorrelations at both the origin and the destination. Moreover, the spatial patterns are found to be most significant during peak holiday seasons. Understanding these patterns in tourist behaviour has important implications for tourism operators.     

New Public Management in tourism: a case study of York

Issues concerning destination governance continue to engender much interest and debate in the development of more sustainable forms of tourism. This study explores the implications of a New Public Management approach to tourist destination governance in the historic City of York. Using secondary data, as well as drawing on interviews with a range of destination stakeholders, this study seeks to understand how market ideology is, via the notion of New Public Management, transforming tourism governance in the city. Rather than leading to greater levels of stakeholder engagement, the study demonstrates how the outsourcing of destination management functions to a private sector organisation has had the opposite effect, including a weakening of accountability and the widening of a democratic deficit. The paper provides a unique insight into how public policy discourses manifest themselves at the local level, with implications for tourist destination governance. A critique of New Public Management is offered which extends our understanding of tourism governance structures and stakeholder engagement, with implications for sustainable tourism development discussed.     

The role of individual entrepreneurs in the development of competitiveness for a rural tourism destination – A case study

The aim of this case study is to increase our understanding of the role of entrepreneurs in enhancing the competitiveness of a rural tourism destination. A literature review of the research on destination competitiveness with a focus on the roles of different stakeholders is first presented, followed by a narrative about rural tourism development, the competitiveness of rural destinations and the role of entrepreneurs in establishing successful destinations. The data consists of six case studies and nine semi-structured interviews among tourism entrepreneurs and managers at a rural tourism destination in Finland. The findings challenge the prevailing DMO dominated approach to destination competitiveness development, and call for the acknowledgment of collaboration between small tourism enterprises in the enhancement of rural destinations. Municipalities have a crucial role as facilitators of the entrepreneurial environment, but without innovative, committed, and risk-taking entrepreneurs no destination will flourish.     

Destination competitiveness and tourism development in Russia: Issues and challenges

With new border policies and the development of travel infrastructure, international tourism to Russia experienced double-digit growth in the past few years. Yet, few authors have reported on the challenges the country faces towards sustainable tourism development and competitiveness. This study discusses issues that have affected and that will continue to affect tourism in Russia. The tenets of destination competitiveness and sustainable development are used to guide a critical discussion of tourism in Russia. The study results from a three-year project that brought together European and Russian partners. Despite great potential, tourism development in Russia remains hindered by numerous issues such as destination image, infrastructure development, workforce training and education, quality management, and sustainable management. Beyond contributing to the tourism academic literature, this paper also aims at contributing to private and public policy stakeholders who prepare the future of Russia's tourism with Russian universities.     

Exploratory Study of the Measurement Scales for the Perceived Image and Advertising Effectiveness of Celebrity Endorsers in a Tourism Context

This article presents an exploratory study of the scales used to measure the perceived image and advertising effectiveness of celebrity endorsers in a tourism context. The respondents are tourists from mainland China who were exposed to manipulated tourism destination advertisements. The results indicate that the dimension of trustworthiness is not as distinct as has been proposed, and the framework was modified accordingly. The revised model achieved an acceptable fit and is deemed appropriate for follow-up studies.     

Higher tourism specialization,better hotel industry efficiency?

This study examines the effects of both specialization in tourism and market competition on the efficiency of the hotel industry. For this purpose, stochastic frontier analysis (SFA) was employed to evaluate the efficiency of the hotel industry on a provincial level in China and to analyze how it is impacted by specialization in tourism and market competition. The results confirm that tourism specialization and market competition exert a synergistic effect on hotel industry efficiency in China. This study finds that tourism development as represented by a high level of tourism specialization by a destination does not guarantee high efficiency in hotels but does enhance the negative effect of market competition on hotel industry efficiency. Significant policy and managerial implications stem from these findings.     

Adding character: The role of destination mascots in tourism development

This study explores the use of destination mascots in tourism development. It steps away from the traditional investigation of yuru kyara by focusing on a wider range of anthropomorphic messengers. By mapping the historical trajectory of mascots, the researchers isolate a special subcategory of anthropomorphic characters: destination mascots. Destination mascots are introduced as a new tourism construct and a distinct type of marketing activity. This paper aims to develop and promote the term destination mascot in tourism literature. It describes the many facets of destination mascots and catalogues five distinct functions mascots can carry out for their destinations: mascots as place identity markers, cultural constructs, bonding tools, social engagement tools, and information carriers. Supplemented with multiple examples from past and present literature, this study deepens and broadens our understanding of mascot culture. It brings into view many avenues that invite further exploration.     

Identifying a destination’s optimal tourist market mix: Does a superior portfolio model exist?

Extant tourism research has used various portfolio model types to determine optimal tourist market mixes which simultaneously maximize total tourist expenditure and minimise the instability of international inbound tourism demand. We analyse the three portfolio models that have been applied in the tourism literature: two varieties of a levels model (that use the level of tourist arrivals, or bed nights to quantify tourist activity) and a growth rates model (that deploys the growth in the level of tourist activity). Applying these models using per capita expenditure in four distinctively different destination countries (Australia, Greece, Japan, and USA), we demonstrate that the Levels Model 1 is superior to the Levels Model 2 and the Growth Rates Model. It produces solutions that provide noticeably higher tourist expenditure with less instability of international tourism demand than the status quo. Theoretical contributions and practical implications for tourism policy makers and destination marketers are discussed.     

Wellness tourism and spatial stigma: A case study of Bama,China

This study focused on the stigmatisation of an emerging wellness tourism destination due to patient travel for tourism. The concept of spatial stigma was adopted to explore how local residents perceive, experience and manage the particular negative effects of wellness tourism. The study investigated Bama Yao Autonomous County, colloquially known as ‘Bama’, in China, to which many tourists with cancer and other chronic diseases travel. The results showed that the influx of wellness tourists brought significant challenges in this area. The residents reported ambivalent experiences of and feelings about wellness tourism in local communities, and disagreed with the vilification of wellness tourists. However, they were concerned about the potential consequences of wellness tourism. To manage and resist spatial stigma, the residents deliberately separated themselves from the places occupied by wellness tourists. The theoretical contributions and managerial implications of the study are discussed.