Travel demand and behavior of university students in Hong Kong

University students represent an emerging market for the travel industry. This paper reports the findings of a study on the travel behavior and travel patterns of Hong Kong university students. Using a questionnaire, a survey was conducted to identify student travel motives, their travel planning process and travel preferences. A total of 264 university students in Hong Kong were interviewed and data analyzed. The results indicate that to “Experience new and different styles”, “Take it easy and relax”, “Go to places I haven't been before” and “Outstanding scenery” were perceived as important motives in students' travel decision-making. Four factors with 24 attributes were identified. These factors were “Social relationships”, “Obtain new experience”, “Relax and enjoy” and “Cost of travel”. Based on the findings of the study, it was suggested that modifications to the existing tourism products and services and new product development were necessary in order to meet the demand of this emerging market.     

Using an intersectionality perspective to uncover older Chinese female's perceived travel constraints and negotiation strategies

This study employed an intersectionality perspective to examine older Chinese female's perceived constraints to pleasure travel and how they negotiated through constraints while accounting for multiple intersected identities of age (older), gender (females), and race (Asian-Chinese). Results showed that eight types of constraints impact their travel behavior: “limited knowledge of tourism,” “health and safety concerns,” “culture shock,” “lack of travel partners,” “low quality service facilities,” “limited availability of information,” “negative reputation of tour guide,” and “few employer-paid vacations.” Study participants also discussed how they negotiated through constraints using strategies, i.e., “word-of-mouth advertising,” “group travel with friends,” “donkey travel,” “finding partners through square dancing,” “children's support,” and “being motivated to taste organic foods and breath fresh air.” The findings provided a glimpse into potential modifications to constraint theory and revealed how tourism marketers can target and serve older female tourists in China by providing opportunities for them to negotiate through constraints.     

Segmenting East Asian Tourists to Greece by Travel Motivation

This study compares the push and pull motivations of East Asian (Japanese, Chinese and Korean) tourists who visit Greece and also proposes market segmentation based on travel motivations that transcend the national boundaries of those countries. Four main push factors were identified: “Knowledge”, “Ego-enhancement”, “Escape & Relaxation” and “Novelty”. Similarly, four pull factors were also identified: “Leisure, shopping and safety”, “Variety and cost”, “Culture & heritage” and “Travel arrangements and facilities”. Cross-cultural differences were found regarding the importance of travel motivations. Chinese tourists scored higher than other nationalities for almost all motivation categories. Although the cross-cultural differences are important, this study proposes another way to tackle the market segmentation by conducting an international segmentation based on inherent similarities across different nationalities of travelers. Three segments emerged from that analysis with the “Novelty Seekers” to be the largest followed by the “Want-it-All” and the “Lowly Motivated”.     

The Determinants of the Travel Demand on International Tourist Arrivals to Thailand

The purpose of this study is to develop a travel demand model of international tourist arrivals to Thailand and to assess the impact of crisis incidents on Thailand's tourism industry. A 20-year (1987–2006) annual time series data of “number of international tourist arrivals”, “exchange rate”, “promotion budget”, and dummy variables of “Asia financial crisis”, “special promotional campaigns”, “SARS” and “tsunami” were used to develop the travel demand model by performing a multiple regression analysis. The results showed that travel demand of international tourist arrivals to Thailand could be explained by “exchange rate”, “promotion budget”, “Asia financial crisis” and “SARS”.     

The role of perceived behavioural control in the constraint-negotiation process: the case of solo travel

This study extends the leisure constraint-effects-mitigation model to the perceived behavioural control (PBC)- constraint-negotiation model by adding PBC. Three competing models were tested to determine which model best fits the data. Results suggested that PBC mediates the relationship between motivation and negotiation, and there is a direct path from motivation to participation. Findings contribute to deepening and broadening the theory of leisure constraint negotiation because the new variable was successfully added to the original model and the model was extended to new settings (i.e. solo travel and non-Western).     

How to catch their attention? Taiwanese flashpackers inferring their travel motivation from personal development and travel experience

Backpackers first appeared in the seventeenth century. The twenty-first century has witnessed the rise of a new backpacker subculture given the changing times: one that is closely related to technology use is called flashpackers. The research discussed in this article explores the relationships between travel experience, personal development, and travel motivation of flashpackers. The study uses convenience sampling taken in the lobby of Taiwan Taoyuan International Airport. A total of 400 questionnaires were issued and 375 valid questionnaires were recovered; the rate of return was 93.8%. The results of this study are the following: (1) there are differences between travel experience and travel motivation for Taiwan’s flashpackers; (2) there is a relationship between personal development and travel experience of Taiwan’s flashpackers; (3) there is a correlation between personal development and travel motivation for Taiwan’s flashpackers; and (4) personal development moderately affects the relationship between travel experience and travel motivation for Taiwan’s flashpackers. This study contributes to the tourism industry by enhancing direct targeting of customers, and it provides hospitality and travel agency managers with the means to determine appropriate marketing strategies for flashpackers.     

Information technology usage,motivation, and intention: a case of Chinese urban senior outbound travelers in the Yangtze River Delta region

Chinese outbound travel is thriving, with seniors taking an increasing market share. However, although outbound travel in general has been researched quite well, little is known specifically about the outbound travel behavior of Chinese seniors, or the effects of information technology (IT) on their vacation patterns. This study is an initial and exploratory attempt to understand the relation between IT usage and tourism behavior (travel motivation, travel intention, and sociodemographics) of Chinese senior outbound travelers. The results reveal four segments of IT usage, each with significantly different traveler profiles in terms of sociodemographics, travel motivation, and travel intention.     

Industrial tourists' behavioral intention toward slow travel in Taiwan

Taiwan has experienced rapid growth in the last decade, especially in the number of international tourists and domestic leisure travelers it receives. In response to pressures to minimize the negative environmental impacts of such visits (i.e. greenhouse gas emissions) and reshape the notion of sustainable destinations, since 2010 the concept of slow travel has been promoted by governments and the tourism industry. Consequently, calls to expand programs connecting various destinations (e.g. the establishment of industrial tourism) using slower modes of transportation have begun to emerge. In an effort to elucidate the key factors that motivate a traveler's intention to engage in slow travel, this study has constructed a research model that incorporates slow travel's three core elements: the mode of slow travel, tourism experience and environmental consciousness. Particularly, this study has focused on industrial tourists who typically rely on cars to reach destinations that have become new tourism hotspots. The quality of the transportation mode (i.e. a shuttle bus) and the tourism experience were found to be the most powerful determinants of their intentions. This study provides important information to practitioners seeking to market slow travel as a form of sustainable tourism and an alternative to conventional leisure.     

Religion and perceived travel risks

This study investigates the effects of religion on perceived risks associated with travel to China. A sample of 223 international travelers answered questions about the travel risks associated with travel to China, their religious affiliation, and the strength of their religious beliefs—their religiosity. A principal components analysis identified five risk dimensions: “Value risk,” “Physical/Psychological risk,” “Health risk,” “Terrorism/Social risk,” and “Equipment/Satisfaction risk.” Regression analyses identified statistically significant positive relationships between religiosity and perceived travel risks while holding experience constant. Multivariate analysis of variance (MANOVA) and a series of one-way analysis of variance (ANOVA) tests revealed significant differences in the perceived travel risks across religious affiliations. Across all five risk dimensions, travelers who reported a religious affiliation perceived more risk than nonreligious travelers did. Religiosity, religious affiliation, and the perceived risk dimensions also discriminated among preferred travel styles for a future trip to China. Implications of the study's results are discussed, and limitations and recommendations for future research presented.     

Discovering highly profitable travel patterns by high-utility pattern mining

Travel diaries have been widely used by tourism researchers to gain insights into the travel behaviors of travelers because of their rich information. However, their potentials have not been fully utilized due to the unawareness of the utility information hidden within. Existing works have mainly focused on identifying popular travel patterns in the travel diaries, while overlooking their potential profitable benefits. To fill this gap, we introduce the concept of “utility” into the analysis of travel diaries and present high-utility pattern mining technique for the effective discovery of highly valuable travel patterns. We demonstrate the benefit of this approach through a case study using a large-scale travel diary data set constructed from venue check-in data. The findings are useful for tourism managers to develop valuable travel packages. The presented approach is general and can be applied to various tourism contexts to explore highly profitable travel and purchasing patterns.     

Why do people share their travel experiences on social media?

Tourism practices and destination decisions are more and more affected by the opinions of trusted friends channeled through social media, and it is therefore of great interest to explore the role that this plays in the travel context. It is also valuable to understand the behaviour of people commonly known as “lurkers”, who travel but do not share their experiences with others. We draw on social influence theory and its three constructs – identification, internalization, and compliance, as well as the users’ personality, to investigate these issues. Based on 381 responses, findings reveal two dominant reasons: first, perceived enjoyment was the most important motive for travellers to share their travel experiences on online networks and travel websites. Second, security and privacy issues are the top latent reasons. This study extends the tourism literature by combining all online behaviours into one single model. We also provide suggestions for further research.     

The Effect of Length of Stay on Travelers' Perceived Satisfaction with Service Quality

SUMMARY

Consumer satisfaction related to service quality during the vacation experience is of paramount importance to the travel and tourism industry. This study tests empirically the effects the number of nights spent on a vacation have on the levels of satisfaction recent travelers report for three service aspects of the travel destination: perceived satisfaction with tourism service providers; perceived “freedom from defects” of tourism services; and perceived reasonableness of the cost of tourism services. Differentiation in satisfaction scores between “short-term visitors” (i.e., those who stayed from one to six nights) and “long-term visitors” (i.e., those who stayed seven or more nights) were examined. Significant differences between the two groups of visitors were present for (1) perceived satisfaction with industry professionals delivering the service experience at the travel destination, (2) perceived satisfaction with “freedom from defects” of the actual services at the destination, and (3) perceived reasonableness of the cost of services at the travel destination. Suggestions for how tourism industry professionals can make use of this information are presented.     

Travel motivation for Taiwanese hearing-impaired backpackers

Why do hearing-impaired people desire to undertake outbound travel as backpackers despite their hearing and speaking limitations? To investigate the reasons, this study applied the push and pull model of travel motivation as the framework. A total of 30 hearing-impaired backpackers participated in face-to-face interviews and responded to questions concerning their motivation to travel overseas. The results of this study reveal many unique motivation themes in the push and pull groups; specifically, five push themes (constraints of group tours, self-challenge, independence, different experience, and invitation by hearing-impaired friends) and two pull themes (enjoy local culture and lifestyle and the “I have been there” feeling) were identified. Furthermore, the participants’ desire to travel as backpackers is based on their previous negative experiences in group tours. Moreover, they prefer backpacking with hearing-impaired partners than with normal-hearing partners. Furthermore, for them, their independence enables them to their parents that they can travel alone. In addition, the study findings suggest that “communication negotiation” should be considered for inclusion in the motivation typology as a new dimension for hearing-impaired backpackers. Finally, the current study provides valuable insights into the behaviors of hearing-impaired backpackers and recommendations for tourism operators.     

The influence of accessibility and motivation on leisure travel participation of people with disabilities

Research is not conclusive about the factors that contribute to the lowered level of participation in travel of people with disabilities. Framed in self-determination theory, this study examines the perceived accessibility of the travel industry and leisure travel motivation as antecedents of travel participation using a sample of 258 individuals with mobility impairment. Results show that although respondents reported the highest level of intrinsic motivation, they mainly traveled for extrinsic reasons. Perceived accessibility of travel services has significant impacts on all types of motivations except introjected/external motivation, and amotivation mediates the impact of perceived accessibility on future travel intention.     

Halal tourism: travel motivators and customer retention

This research was designed to identify halal-friendly travel motivation factors and unearth their role in Muslim customer retention process in Korea. Qualitative and quantitative procedures were used to achieve research objectives. A comprehensive structural model was developed to distinguish the role of all proposed indicators. Our results revealed that halal-friendly travel motivations are significantly associated with customer return on investment and satisfaction, and that such relationships contribute to improving customer retention. The effectiveness of higher-order structure of halal-friendly travel motivations was demonstrated. The formation of Muslim customers’ post-purchase decisions was significantly moderated by the sense of belonging to a tourist destination.     

“Pacific Rim: The forefront of international tourism”: Report on the 1997 conference of the international society of travel and tourism educators (ISTTE)

The 1997 conference of the International Society of Travel and Tourism Educators (ISTTE) was held from October 23–26, 1997 in San Diego, California, USA. More than 150 travel and tourism educators and industry professionals gathered at the Mission Valley Hilton Hotel to attend the society's ninth annual event. Delegates represented over 80 tow‐ and four‐ year colleges and universities, private travel schools, and high school in Australia, Canada, Korea, Japan, New Zealand, the United Kingdom, and the United Sates. Also present were representatives of nearly 30 companies from various sectors of the travel and tourism industry. Special to this year's conference was the theme of “The Pacific Rim: Tomorrow‐Today” —a recognition of the region as the fastest growing inbound and outbound market of international tourism. It was the first time the society chose a region as the center stage of its biggest annual event. It also was the first conference held after the society adopted its present name. At last year's conference in Ottawa, Canada, the Society's Board of Directors recommended, and members voted, to add “International” to its original name to reflect the increasing representation of international membership in the organization. This year's conference was presided over by Dr. Kaye Chon, President of ISTTE and Professor of Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, USA.     

Sustainable travel writing? Exploring the ethical dilemmas of twenty-first-century travel writers

There is a paucity of academic literature on travel writing that examines travel writers and their perceived influence on sustainability. This article addresses this lacuna by exploring how travel writers understand their responsibilities and reflects on ethics in their profession, particularly in how foreign destinations and cultures are portrayed. This is significant because some travel writers have been accused of contributing to what interviewees called the “Lonely Planet Syndrome”, the notion that writing about a place will introduce and encourage mass tourism, changing the original state of the place for the worse. In this qualitative, phenomenological study, data were collected from 23 in-depth interviews with twenty-first-century travel writers and analysed using an Interpretive Phenomenological Analysis. Findings suggest that while some interviewees expressed anxiety about their perceived accountability to mediate foreign cultures responsibly, others embraced their role as a cultural mediator. They cared about local cultures and wanted to write in responsible ways by supporting more sustainable outcomes, reflected in the themes of cross-cultural understanding, socio-cultural and environmental advocacy and promoting benefits of tourism to communities. Future studies could include exploring the role of travel editors, travel writers’ professional knowledge and the growing role of travel blogs.     

Using Lifestyle Analysis to Develop Lodging Packages for Staycation Travelers: An Exploratory Study

When the U.S. economy experienced a downturn in 2008, an alternative to travel known as a “staycation” became popular. This study investigated the lifestyle profiles of staycation travelers by using Activities, Interests, and Opinions statements to segment staycation travelers. Because the largest percentage of staycations is taken by the Millennial generation, students at a university in northeastern Ohio were surveyed. An exploratory factor analysis revealed six factors followed by a cluster analysis, which revealed four clusters. Travel packages that hotels could create to market to members of the four clusters were created. Limitations and future research are discussed.     

Exploring people's viewpoints on air travel and climate change: understanding inconsistencies

This study aims to objectify people's subjective viewpoints toward air travel and climate change. Using an online questionnaire, a series of statements about aviation and the environment were scored by 491 subjects in the Netherlands. Through factorization of the response patterns six distinct viewpoints on aviation and climate change are revealed and identified as integration, ignorance, denial, necessity, guilt and indulgence/fatalism. Each viewpoint is shown to be associated with fitting levels of air travel behavior and general environmental awareness. As in previous research, it is shown that air travel behavior does not significantly correlate with general environmental awareness. Notable differences were found, however, between those subjects under 30 years old and those over 30 years old: the older group were much more likely to claim both necessity and indulgence/fatalism as a reason for flying. The results add to our understanding of attitude-behavior inconsistency by revealing how people from their own standpoints reconcile and/or prevent possible inconsistencies between certain air travel behaviors and pro-environmental attitudes. Practically, the viewpoints offer more effective sustainability discourses, and point to several new policy measures to remove the “sting” from the denial position by enhancing the credibility of the “rationalization of lifestyle” discourse.     

Does distance matter? Examining the distance effect on tourists’ multi-attraction travel behaviors

The purpose of this study was to examine the difference in the multi-attraction travel behavior patterns of short-haul and long-haul tourists in Incheon, South Korea. A network t-test analysis and normalized centrality analysis were employed to achieve the purpose. The finding confirmed significant differences between the multi-attraction travel patterns of short-haul and long-haul tourists. Geographic distance played an important role in determining the order of the top-ranking attractions within a multi-destssssination travel network. Since attractions with high centrality scores are comparatively more influential, they are important and competitive in attraction development and marketing. Implications for future studies were also suggested.