Conceptualising online banking service value

A conceptual framework for perceived value of online banking services is developed. The nature of four value dimensions is explored in the context of online banking services. In two empirical studies the relative importance of each value dimension is measured and the findings indicate that the temporal and spatial dimensions are perceived as more important than traditional dimensions based on outcome and process elements. Sub-dimensions of technical, functional, temporal, and spatial service value are also identified. It is suggested that temporal and spatial flexibility is only one aspect of temporal and spatial value. The paper extends prior research on e-services by conceptualising online banking service value as a multidimensional and hierarchical construct and separating each value dimension into sub-dimensions. It suggests a holistic perspective of service value and a dynamic nature of value dimensions: although the separate value dimensions involve different aspects of the service value, as a whole they fulfil the same need. The paper contributes to marketing research and practice with its approach to how value can be conceptualised for bank services. Explanations for the dynamics of the value dimensions are proposed.     

Using behavioral decision theory to assess advertisement recognition tasks by level of difficulty

Studies on human decision making consistently report that people are overconfident about the accuracy of their judgments in discrete-choice tasks. Based on these studies, hypotheses were made about the accuracy with which consumers can judge their own ability to correctly recognize print advertisements. Results of an experiment conducted at three different levels of involvement indicate that subjects are not very good at assessing the accuracy of their recognition judgments, tending to be overconfident at low levels of involvement and possibly underconfident at higher levels. The meaning and implications of these results for managerial decision making within the field of advertising are discussed. © 1997 John Wiley & Sons, Inc.     

Volatility in Oilseeds and Vegetable Oils Markets: Drivers and Spillovers

Food price volatility has re‐emerged as an important topic of political discussion since the food price crisis of 2007–2008. Different volatility drivers have been identified for different markets in the theoretical and empirical literature. However, there is no comprehensive analysis that considers a large number of potential drivers and investigates their joint effects in a dynamic model of interrelated markets. Our study provides such a volatility analysis for the oilseeds and vegetable oils markets. We use a common GARCH approach and a VAR model to identify volatility drivers and spillover effects. Our results show that exchange rate volatility is very important. However, the hotly debated financialisation of commodity markets is not found to be volatility increasing in our monthly data. Impulse response functions show strong spillover effects. Because many volatility drivers found to be important in other markets have no significant effect in our study, our results suggest that volatility drivers are market specific. This implies that any volatility‐reducing policies need to be designed for the market in question.     

The power of prediction: predictive analytics,workplace complements,and business performance

Anecdotes abound suggesting that the use of predictive analytics boosts firm performance. However, large-scale representative data on this phenomenon have been lacking. Working with the Census Bureau, we surveyed over 30,000 American manufacturing establishments on their use of predictive analytics and detailed workplace characteristics. We find that productivity is significantly higher among plants that use predictive analytics—up to $918,000 higher sales compared to similar competitors. Furthermore, both instrumental variables estimates and the timing of gains suggest a causal relationship. However, we find that the productivity pay-off only occurs when predictive analytics are combined with at least one of three workplace complements: significant accumulation of IT capital, educated workers, or workplaces designed for high flow-efficiency production. Our findings support claims that predictive analytics can substantially boost performance, while also explaining why some firms see no benefits at all.

     

Does Regulation Trade Off Quality against Inequality? The Case of German Architects and Construction Engineers

We exploit an exogenous price increase of 10 per cent for architectural services to answer the question how price regulation affects income inequality and service quality. Using individual‐level data from the German microcensus for the years 2006–2012, we find a significant reform effect of 8 per cent on personal net income for self‐employed architects and construction engineers. This group moved from the second lowest to the highest quintile of the net income distribution. This increase in inequality is associated with a deterioration of service quality. The reform reduced average scores of a peer ranking for architects by 18 per cent.     

Short Selling Pressure,Reporting Transparency,and the Use of Real and Accruals Earnings Management to Meet Benchmarks

Abstract

Prior literature finds that short selling is beneficial to the market because it increases liquidity and helps to discipline optimistic market prices. The authors use 2 controlled experiments to examine the potential for an unintended consequence of allowing short selling or easing short selling restrictions. Because prior research identifies short sellers as sophisticated market participants who have the ability to see through accrual earnings management choices, we predict and find that, when reporting is transparent, managers are more likely to use real earnings management relative to accrual earnings management when short selling restrictions are relaxed. This is consistent with the idea that real earnings management activities are more defensible as the result of legitimate operating decisions and are therefore more likely to hold up to scrutiny from short sellers. Overall, the results suggest that regulations that are unrelated to financial reporting can affect how managers respond to the transparency that arises from financial reporting regulations.     

Passing the “Torches of Freedom”: Smoking Behaviors of Women in Nepal

Globally, men constitute a larger percentage of smokers than women, but the rate of women smokers is growing. Smoking is a feminist issue: there are unique consequences for women's health, well-being, and agency. Recently passed anti-smoking legislation in Nepal, which has the highest rate of women smokers in South Asia, omits gender-conscious recommendations, potentially diminishing the impact of the legislation on women's lives. Relying on the 2001, 2006, and 2011 waves of the Nepal Demographic and Health Survey, this paper expands the dialogue around women's smoking and places it at the forefront of research on women's health issues. The results indicate that for women in Nepal, formal education and visiting a health facility mitigate smoking behaviors, whereas being employed and living in certain regions promotes smoking behaviors. The aim is for this and the ensuing inquiries to change government anti-smoking legislation in order to improve women's health.     

Weathering the storm: best practices for nonprofits in crisis

• Nonprofit organizations are as susceptible to crisis as any organization as exemplified by Livestrong's attempts to outlive Lance Armstrong's downfall and Planned Parenthood (PP) overcoming Susan G. Komen for the Cure's (SGK) policy to defund organizations under investigation. The public battles held on social media during crises such as these have forced organizations onto new battlegrounds. Supporters for each of these nonprofits proudly shared their thoughts via tweets (e.g. #IstandwithPP) and status updates, as the organizations raced to control the situation. PP had tweeted SGK's policy change creating a bevy of support while sending SGK into a reversal that is still costing racers. Surveys were distributed following Armstrong's performance-enhancing drug use confession and SGK's funding policy announcement to determine attitudes toward giving after organizational crisis. The Theory of Planned Behavior (TPB) was used to assess the strength of attitude, social norms, and perceived behavioral control on the intent to donate to these organizations. The use of TPB expands nonprofit marketing horizons by helping better understand stakeholder intentions and their causes. On the basis of the findings, best practices for nonprofits handling crisis were identified. In particular, organizations need to know their target audiences, know what will make supporters remain, look at crises as opportunities for renewal, be honest, and apologize when appropriate.

Copyright © 2014 John Wiley & Sons, Ltd.     

Der Einfluss risikominimierender Strategien der Parlamentarier auf die Bezüge

Erh?hungen der eigenen Bezüge durch die Parlamentarier rufen in der ?ffentlichkeit immer wieder Emp?rung hervor. Welche Rolle spielt das individuelle Risiko der Abgeordneten, nach dem Ende des Mandats von Einkommenseinbu?en und Arbeitslosigkeit betroffen zu sein? Welche Konsequenzen ergeben sich hieraus für die Zusammensetzung der Parlamente? Welche kollektiven Strategien werden verfolgt, um sich über die Bezüge gegen die bestehenden Risiken abzusichern?