Business Ethics and the Management of Non-Profit Institutions

The core of business ethics literature is based upon the stakeholder theory of the firm. The normative function of this theory is to internalise the concept of social responsibility into the definition of the firm (the firm as a social contract) and into the managerial practice (participative management, social and ethical audit). But why should we introduce this business ethics approach into the field of the non-profit sector, which by its origin and mission has already a strong social dimension? Is there a genuine dilemma of social responsibility in non-profjt institutions? The first part of the paper will give a more theoretical answer to this question. The second part will illustrate the relevance of the business ethics approach by presenting an empirical application of the stakeholer theory in the Belgian-Flemish non-profit sector.     

Inventory-driven costs

In the 199os, Hewlett-Packard's PC business was struggling to turn a dollar, despite the company's success in winning market share. By 1997, margins on its PCs were as thin as a silicon wafer, and some product lines hadn't turned a profit since 1993. The problem had everything to do with the PC industry's notoriously short product cycles and brutal product and component price deflation. A common rule of thumb was that the value of a fully assembled PC decreased 1% a week. In such an environment, inventory costs become critical. But not just the inventory costs companies traditionally track, HP found, after a thorough review of the problem. The standard "holding cost of inventory"--the capital and physical costs of inventory--accounted for only about 10% of HP's inventory costs. The greater risks, it turned out, resided in four other, essentially hidden costs, which stemmed from mismatches between demand and supply: Component devaluation costs for components still held in production; Price protection costs incurred when product prices drop on the goods distributors still have on their shelves; Product return costs that have to be absorbed when distributors return and receive refunds on overstock items, and; Obsolescence costs for products still unsold when new models are introduced. By developing metrics to track those costs in a consistent way throughout the PC division, HP has found it can manage its supply chains with much more sophistication. Gone are the days of across-the-board measures such as,"Everyone must cut inventories by 20% by the end of the year," which usually resulted in a flurry of cookie-cutter lean production and just-in-time initiatives. Now, each product group is free to choose the supply chain configuration that best suits its needs. Other companies can follow HP's example.     

Dostoyevsky's Grand Inquisitor as a Mirror for the Ethics of Institutions

The aim of the paper is twofold. On a methodological level we explore the way classic literary texts can be used as a resource for analysis and reflection in the field of business ethics. On the level of substance we use the story of the Grand Inquisitor to analyze the problem of hypocrisy in business ethics and leadership. To overcome the problem of hypocrisy we look for some clues in the work of Dostoyevsky himself.     

The Piecemeal Approach to Comparative Advertising

When attempting to portray the attractiveness of a brand vis-à-vis its competitors, an ad may make global claims about superiority or specific claims about one or more attributes. A special case of latter is the piecemeal ad in which the advertised brand is compared to a competitor on one attribute, a different competitor on a second attribute, another competitor on a third attribute, and so on. The present research demonstrates the effectiveness of this technique and explores the parameters of its influence. We find that piecemeal messages are persuasive because they make seemingly strong claims in a believable manner. Consumer skepticism appears to arise only when conditions for scrutiny are very favorable.     

On the role of sunk costs and asset specificity in outsourcing decisions: a research note

The accounting literature has argued that firms overengage in outsourcing because they tend to ignore the transaction costs involved in buying services from external suppliers. A field experiment with managers of health care organizations shows that decision makers are actually quite sensitive to the asset specificity associated with the “buy” option in an outsourcing decision. However, they also appear inappropriately sensitive to the sunk costs inherent in most real-life outsourcing decisions, and may actually underengage in outsourcing. Prior commitment to internal procurement systematically reduced the willingness to outsource, relative to a pure “make or buy” scenario.     

LIFE-CYCLE ANALYSIS AND POLICY OPTIONS: THE CASE OF THE EUROPEAN PULP AND PAPER INDUSTRY

As part of the shift in emphasis in environmental policy from clean-up to avoidance, environmental policy instruments that specify preferred technological directions for an industry are increasingly being used. Take-back requirements and mandatory recycling are cases in point. These directly affect the mix of materials and the technologies used by an industry. These effects reverberate throughout the industry and influence market conditions for everyone both up- and downstream in the supplier/client chains. As these chains frequently cross international frontiers, environmental policy-making is becoming increasingly significant in influencing competitive structures and international trade patterns. Concerns are that policy-making may lock in inappropriate technologies and that the policy process may be manipulated for industrial or trading advantage. Using fibre recycling in the European pulp and paper sector as a case study, it is shown how these concerns are manifest and also that materials accounting and operational research techniques exist to mitigate them. It is concluded that there is a need to establish agreed environmental impact evaluation methodologies to provide guidance on the robustness of policy-making and a basis for consistent, predictable and defensible policy-making.     

A robust textual analysis of the dynamics of Hong Kong property market

Market sentiments influence the dynamics of Hong Kong’s macro-critical property market, but the unobservable nature of market sentiments makes it difficult to systemically assess this sentiment channel. Using text mining techniques, this paper sets up a news-based property market sentiment index and a Google Trends-based buyer incentive index for Hong Kong and studies the sentiment channel of transmission in the Hong Kong property market. The news-based property market sentiment index can reflect the change in sentiments in past key events, with the sentiments in the primary market tending to lead that of the secondary market during the low housing supply period. For the Google Buyer Incentive Index, we find that it has value-added in forecasting (or nowcasting) the official property price index. In mapping out the sentiment channel using a structural vector-autoregressive model, we find that an improvement in market sentiments could stimulate buyers’ incentives, which then together would affect property prices and transaction volumes.