Environmental Strategy and Competitive Advantage: The Role of Small‐ and Medium‐Sized enterprises' Dynamic Capabilities

Drawing on the resource‐based theory and institutional theory, we develop a framework to explain the processes by which the environmental strategy of small‐ and medium‐sized enterprises (SMEs) contributes to their competitive advantage. We test our assumption using data collected from 214 UK‐based SMEs in the technology sector. We find that the effects of environmental strategy can lead to development of their marketing competence, as well as research and development (R&D) competence, which ultimately contributes to superior financial performance. We also find that a reciprocal causal relationship exists between SMEs' marketing and R&D competences. Combined, we reveal the presence of a serial multiple mediation relationship between SMEs' environmental strategy and financial performance through marketing competence and then R&D competence, or vice versa. Our study offers important academic and managerial implications, and also points out future research directions. Copyright © 2016 John Wiley & Sons, Ltd and ERP Environment     

地方炼油企业生存现状及发展对策分析

地方炼油企业,可以说是中国的一大特色.在我国,地方炼油企业是指那些不在国家石油公司名下,有地方政府或民营资本投资的炼油企业.从地炼企业诞生以来,始终生存在政策与市场的夹缝中.由于身份上的"先天不足"外加政策上的"后天掣肘",地炼企业的生存与发展可谓险象环生,因此地炼企业基于生存压力,使他们练就一身应付危机的本领.本文通过对山东地方炼油企业发展现状、制约企业发展的因素等方面进行分析,试图寻找相应的对策,以期对地方炼油企业的发展有一定的裨益.     

Estimating scale economies in financial intermediation: a doubly indirect inference

This paper provides a vertically integrated modelling of the financial production process. In a first stage the activity of commercial banks or insurance companies embodies some technical and commercial aspects such as services to depositors or mutualization of risk through distribution of contracts of insurance. In the second stage banks are involved in the intermediation activity. By using a simulation and the doubly indirect inference method for the estimation we were able to resolve two main econometric problems: decomposition of aggregated data over two vertically integrated stages of production and inconsistency of the estimators due to endogeneity and misspecification. An application to French Banking industry is provided.     

“You know that's a rip-off”: policies and practices surrounding micro-enterprises and poverty alleviation in South African township tourism

Supporting the development of small tourism businesses has been seen by policy-makers as a valuable means of alleviating poverty in South African townships. This perspective has been endorsed by several “responsible” tourism businesses and academics. Following a literature review, this paper reports the findings of an empirical study that examined the practices of 80 micro-business owners and the factors that shape their behaviour in two South African townships. In spite of significant visitor numbers, it finds that their narrow social networks, the imbalances of power between them and intermediaries such as travel agencies and tour operators, ideas of Ubuntu and Umona, and complex family and ethnic ties all represent barriers that prevent them from developing their businesses and sharing in the material gains available through tourism. This analysis has important implications for local policy-makers and those advocating responsible tourism. For the former, it suggests a cessation of current initiatives in favour of greater regulation and alternative forms of investment. For the latter, it implies a need to reassess the utility of advocating responsible tourism to consumers in a context where they do not understand the dynamics which fashion what is on offer or the implications of their choices.     

Change of U.S.‐Russia relations after the September 11 terrorist attacks

This paper analyzes the changes of U.S.‐Russia relations after September 11. The analysis deals with the issues relating to both military and economic cooperation. In particular, this article focuses on examining the impact of the terrorist attacks on U.S.‐Russian relations. Specifically, the paper discusses the results of the visit of U.S. President Bush to Russia and its impacts on the relations between the two countries. First, the paper analyzes the U.S. position toward Russia under the Bush Administration before the terrorist attacks. Second, it looks at how Russia perceived and took advantage of the terrorist attacks to improve its relations with the United States. Third, it explores the nature of the quasi alliance between the United States and Russia. And finally, it examines the possibilities and limitations of the long‐term cooperation agreement between the U.S. and Russia from an economic and military perspective.     

The effect of buyer feedback scores on internet auction prices

One of the major roles of Internet intermediaries is to help build trust between buyers and sellers for efficient and safe transactions. The buyer feedback system started in online auctions as one of the trust‐building mechanisms on the Internet. As the buyer feedback system is becoming a standard trust‐building mechanism in other e‐commerce sites as well as in online auction, there is an increasing interest about the impact of the buyer feedback system. On the top of recent studies investigating the effects of buyer feedback scores on auction prices, we provide empirical validations using more sophisticated methods. In this study, we tested the relationship between buyer feedback scores and bidding prices using an empirical data set from a leading consumer‐to‐consumer (C2C) Internet auction site. Data analysis results show a strong empirical validation of previous studies. Negative feedback is a significant price discount factor in the final auction price on the C2C Internet auction market. The results also show that potential buyers are more sensitive to negative feedback when they are considering buying inherently risky products such as used or refurbished products.     

Information richness on service business websites

Delivering rich information is the key success factor for service business websites. Numerous studies have investigated useful guidelines to deliver rich information. The implicit assumption made by these studies is individual homogeneity. This study argues that this is only one side of the story, as individual heterogeneity is also important. Specifically, this study questions relationships between personal dispositional factors and the person’s perception of information richness. Dispositional factors of interest are age and personality. This study adopted information processing theory as its theoretical lens. A review of literature through the lens leads to the development of six hypotheses. The insurance industry provided the context of this study. Data were collected from 110 potential customers of 10 insurance organizations. The Hierarchical Linear Modeling technique was utilized for model building and hypotheses testing. The result revealed that aging individuals often find information as low in richness. Furthermore, those with high consciousness and extraversion generally perceived information as higher in richness. Lastly, the other three dimensions of personality showed no association with information richness.     

Entrepreneurial applications of the lean approach to service industries

Service industries have grown significantly in recent years, especially in the advanced economies. The applicability of the Toyota system for manufacturing excellence to other industries has been widely studied. This paper seeks to contribute to this growing body of research by exploring the applications of the Toyota approach, particularly the lean system in the service sector. The paper examines the information systems that have enabled benefit in the service industries, to include vendor-managed inventory systems and variants, and then compares the benefits from information systems in support of supply chains. We also review why enterprise systems provide more opportunities in aiding the implementation of the lean systems. We present a case study of a South Korean supply chain system to demonstrate the entrepreneurial application of such approaches.     

Service firms and customer loyalty programs: a regulatory fit perspective of reward preferences in a health club setting

In this paper, we examine the impact of various configurations of regulatory fit on the attitudes, exercise intentions and actual behavior of members of a health club loyalty program. Regulatory fit is conceptualized as both the match between types of program rewards and how they are communicated, as well as the congruence between reward types and regulatory focus as a stable, individual disposition. In two experimental designs, non-point reward programs offering a short-term cash bonus were used. The results of Study 1 suggest that regulatory fit has a positive impact on perceived value, exercise intentions and exercise intensity, but not on visit frequency. Analysis of repeated behavioral measures further reveals that regulatory fit has a stronger impact on exercise intensity over time relative to nonfit. Study 2 also confirms the predictive power of regulatory fit over nonfit when conceptualized as the match between reward type and trait regulatory focus.