Work–family conflict/family–work conflict,job stress,burnout and intention to leave in the hotel industry in Quebec (Canada): moderating role of need for family friendly practices as “resource passageways”

Abstract

This study examines how the need for family friendly practices contribute in increasing the effects of work–family conflict (WFC) and family–work conflict (FWC) on job stress, burnout, and intention to leave in the hotel industry in Quebce (258 staff). The essential results indicate that the perception of a need for childcare moderates the relationship between FWC, job stress, and burnout. Also, employees wanting to have a compressed workweek and part time measures are exposed to more stress related to WFC/FWC. Finally, the four measures can constitute resources passageways in order to reduce the work-family interference, job stress, burnout and therefore the intention to leave. Theoretically, he results extend this line of theorizing by highlighting the importance of subjective needs for family friendly policies, as ‘resource caravan passageways’, in the work–family interface and job outcome processes. The perception of a desire or need for these measures offers a new understanding of these practices. Practically, identifying who is more sensitive to family friendly measures would enable organizations or employers to allocate supportive resources more adequately by targeting those employees who are most in need of such practices.     

The overlooked variable in managing human resources of Iranian organizations: workforce diversity – some evidence

The primary aim of this paper is to examine the nature and extent of equality of opportunities and diversity policies in employment in the novel context of the Middle East – with a particular focus on Iran. HRM and diversity management specialists argue that equal opportunity practices help organizations capitalize on the benefits of a diverse workforce in terms of reducing turnover and absenteeism, attracting the best workers, increasing sales and marketing efforts, enhancing creativity and innovation, and improving decision making. While such benefits might be true in the context of developed countries, we are critical of their existence in the context of less developed nations. The findings, based on a qualitative study of six cases across two industries, indicate that, in contrast to existing theories, economic evaluations such as cost-minimization of the diverse work groups are the major driving forces behind adopting equal opportunity and diversity practices in employment. Specifically, mutuality of matching the needs of the worker with the needs of the manager is seen to be a major factor influencing the workers' impression towards equality of opportunities and diversity policies.     

Tackling one-sidedness in equality and diversity research: Characteristics of the current dominant approach to managing diverse workgroups in Iran

The primary aim of this paper is to investigate whether equal opportunity and diversity pronouncements, both internally through organizations’ own administrative policies or externally through imposed governmental legislations, benefit those who are the main subject of such initiatives (i.e., employees). While a majority of current research on equality and diversity has been dominated by writings on developed and specifically Western nations, this paper tackles such one-sidedness in previous research and takes the current understanding further by providing employee perspectives on equality and diversity in employment to encompass less developed nations with a particular focus on Iran. Using a qualitative research approach data were collected from employees across two construction and manufacturing industries. Based on the analysis of the data, we found, first, shared religious beliefs and language to be envisaged as playing a crucial part in establishing the ethnic minority workers’ affiliation to a workgroup; second, the prospects for implementing declared equality and diversity polices to fade away as the employee began to work; and third, the adoption of diversity and equality policies to be primarily driven by (1) the dire state of the economy, and (2) the need for a mechanism to fit only the management priorities.     

Creating the right customer experience online: The influence of culture

The effective role of experiential marketing in the differentiation of brands has been documented in both traditional and online services. The digital context of e-retailing makes it both a suitable platform for experiential consumption and an easily accessible shopping method across cultures. In spite of this, investigation of the impacts of cultural differences on the desire for experiential benefits has been very limited in the e-retailing literature. Using Hofstede's (2001) cultural dimensions, this article studies how two student samples of North American and Chinese customers react differently to the experiential values offered on the websites of e-retailing services. The findings support our hypotheses and suggest that offering experiential values on a company's website is more influential for North American than for Chinese customers. More specifically, the influences of experiential values on site involvement and customers' patronage intentions are stronger for North Americans than for Chinese visitors. On the other hand, the impacts of site involvement on site attitudes and the influence of site attitudes on patronage intentions are stronger for Chinese compared with North American customers.     

Financial development and asset valuation: The special case of real estate

This paper studies the impact of financial development on asset valuation. We model the agency theoretic perspective of risk-averse investors and financiers in a general equilibrium setting under the framework of rational expectations (i.e., symmetric information). We focus on real estate, as it constitutes a special case of complete market contracting where adverse selection and moral hazard are easily mitigated. Our results illustrate an increase in pareto-efficiency, as financial architecture advances from: (i) banks to capital markets; and (ii) plain vanilla debt to an innovative one with participation clauses. This is attributed to the reduction in agency costs and cross-sectional risk-sharing, leading to an increase in the value of property. Our results predict that an optimal financial system will orient itself towards efficient financial contracts, irrespective of its source of origination. We also rationalize the co-existence of banks and capital markets, and generalize our results under a set of restrictive conditions.     

The Effects of Local Hospitality,Commercial Hospitality and Experience Quality on Behavioral Intention in Cultural Heritage Tourism

The main aim of this study is to examine the influence of the two domains of hospitality—local hospitality and commercial hospitality—on behavioral intention in the cultural heritage tourism context. This study anticipated that the above relationships were mediated by the tourism experience quality. A total of 500 foreign tourists visiting the Malaysia’s first World Heritage City, Malacca City were surveyed using structured questionnaire. The results revealed that both local and commercial hospitality have positive relationships with experience quality, and experience quality fully mediated the relationships between each of the two domains of hospitality and behavioral intention.     

Do corporations overinvest？ Evidence from Tunisia

The authors study the positive relationship existing between internal net worth and investment. This relationship has been interpreted in the financial literature as evidence showing that the management overinvests the free cash flow available to them in poorly-performing, sub-optimal investment projects. In this paper, the authors empirically tackle this problem in the case of the manufacturing and industrial Tunisian corporations and show that our empirical regularities do not stand for this interpretation. The authors conversely prove that overinvestment does not seem to occur on the basis of the grouping results. Hereby, there do not corroborate the empirical regularities documented in Lamont （1997）.     

Energy Price Shocks and Economic Activity in Texas Cities

It is not known how exogenous shocks in oil price impact city economies. This study examines unemployment rates in Texas cities in relation to oil price movements during the period 1995–2008. We find that unemployment in the bigger cities like Austin, Dallas, and Houston, is not related to oil prices in a significant way when compared to unemployment in the smaller border cites, especially in Laredo. Although the Texas economy has become more diversified and less vulnerable to oil price movements in the last two decades, smaller border cities still experience the effect of oil price shocks, possibly through the neighboring economy of Mexico. Our data indicate significant variations in the unemployment rate in Laredo due to movements in oil price. We observe improvements in the unemployment rates in Laredo as oil price increases.     

EVALUATING INVESTMENT IN INVENTORY POLICY: A NET PRESENT VALUE FRAMEWORK -AN ADDENDUM-

This paper attempts to fill gaps found in the article by Kim, Philippatos and Cbung which recently appeared in this journal. Simple proofs of the concavity of the three objective functions they postulated are presented.