Informal conflict intervention: Advice and dissent

A disparity appears to exist between how managers are advised to handle conflict and the intervention methods that they utilize in actual practice. Normative advice tends to agree that managers should adopt a facilitative, mediatorlike role (e.g., Walton, 1987; Tjosvold, 1990), while the empirical research suggests that managers are much more controlling, often deciding how to resolve the problem on their own (e.g., Kolb, 1986; Sheppard, 1983). The present study focuses on two potential reasons as to why managers utilize the methods they do: (1) They treat choices instrumentally to achieve key goals and (2) they interpret or frame conflicts in a form that suggests directive action. One hundred and eighty managers were interviewed about a recent effort to intervene in a dispute at work. The results confirm that managers are very controlling when intervening in disputes and relates this to both interpretive frame and, to a lesser extent, managerial goals. A canonical analysis appears to emphasize the pivotal role that frame plays in influencing whether or not managers choose the solution. Implications of these results for managerial action are discussed.     

Is the Market Perceived to be Civilizing or Destructive? Scientists’ Universalism Values and Their Attitudes Towards Patents

Journal of Business Ethics - Corporate social responsibility (CSR) reporting is becoming mainstream, yet there is limited research on whether and how CSR reports communicate value relevant...     

Assisting problem gamblers in the gaming venue: An assessment of practices and procedures followed by frontline hospitality staff

This study examined how frontline hospitality staff respond to patrons with gambling problems in gaming venues. Personal interviews with 48 staff in Queensland Australia yielded rich in-depth data. While overall, staff were confident they could identify signs of problem gambling and procedures to follow if patrons ask for assistance with a gambling problem, uncertainty and unresolved challenges persist over how to respond to problem gamblers who do not request assistance. While better training, systems and processes may improve staff interventions, continued reliance on human judgement and discretion are likely to see the vast majority of problem gamblers in venues ignored.     

Plastic bag politics: modifying consumer behaviour for sustainable development

The adverse environmental impacts of plastic bags, including production energy costs, limited lifespan, increasing landfill content and inability to biodegrade, provide symbolic and practical evidence of a ‘throwaway’ consumer culture which acts as a significant barrier to sustainable consumption in particular and sustainable development in general. Decoupling consumer behaviour from plastic bag use is therefore an important challenge in the pursuit of sustainable consumption as a precursor to achieving sustainable development. This article provides a critical evaluation of that challenge, set within the theoretical framework of sustainable development. It examines the adverse environmental impacts of plastic bag use and evaluates initiatives by governments and businesses internationally to change consumer behaviour regarding the use of plastic bags in line with sustainable development principles. The politics of this agenda are analysed using a combination of consumer policy and public policy perspectives. Finally, the article draws conclusions regarding the earlier analysis.     

A typology of graziers to inform a more targeted approach for developing natural resource management policies and agricultural extension programs

The use of landholder typologies to assist in the development of natural resource management (NRM) policies and agricultural extension programs has increased considerably in the past decade. In this paper we explore the potential of developing a typology of graziers to more effectively tailor policies and programs with the aim of improving land management outcomes. This is of particular importance since growing public concern about the environmental performance of the beef industry has led to increasing pressures on graziers to change their land management practices to decrease off-property impacts. To gain a better understanding of graziers’ land management practices and the factors that inform their decisions on how they manage their land we first developed a conceptual model of the relationship between grazier and grazing land where both can, ideally, thrive through conscious and timely land management decisions made and implemented by the grazier. A successful grazier land relationship is likely to be consistent with value systems and social and economic factors, although the particulars of any individual approach may vary spatially and temporally. These factors, in particular graziers’ values and motivations to follow a particular management strategy, guided the development of our typology of graziers. Australia's Bowen-Broken basin, which has been identified as a major contributor of sediment and nutrients that enter the Great Barrier Reef lagoon, served as a case study for this research. Three broad types of graziers emerged: (1) traditionalists, (2) diversifiers, and (3) innovators. The authors argue that by understanding graziers’ values and motivations underlying each of the grazier types, government agencies and NRM organisations can more effectively tailor their policy and extension programs towards specific types of graziers and can work with specific groups to achieve reductions in sediment and nutrient runoff from grazing properties.     

A situated metacognitive model of the entrepreneurial mindset

We develop a framework to investigate the foundations of an ‘entrepreneurial mindset’ — described by scholars as the ability to sense, act, and mobilize under uncertain conditions. We focus on metacognitive processes that enable the entrepreneur to think beyond or re-organize existing knowledge structures and heuristics, promoting adaptable cognitions in the face of novel and uncertain decision contexts. We integrate disparate streams of literature from social and cognitive psychology toward a model that specifies entrepreneurial metacognition as situated in the entrepreneurial environment. We posit that foundations of an entrepreneurial mindset are metacognitive in nature, and subsequently detail how, and with what consequence, entrepreneurs formulate and inform “higher-order” cognitive strategies in the pursuit of entrepreneurial ends.     

Trust considerations on attitudes towards online purchasing: The moderating effect of privacy and security concerns

The research examines the relationships between three common trust considerations (vendor, Internet and third parties) and attitudes towards online purchasing. The study incorporates privacy and security concerns as a moderating variable and finds that these relationships vary depending on the level of concerns a consumer has when purchasing online. The study suggests that “fears” surrounding the Internet as a place to do business still hinder the use of it for e-commerce purposes, but that the presence of a reputable agent might in some manner mitigate this risk. In the context of business to consumer relationships trust in the vendor is important for the consumer to accept any risk associated with a transaction. Theoretical implications for online customer behavior theory are also discussed.     

Benefits of heroes to coping with mortality threats by providing perceptions of personal power and reducing unhealthy compensatory consumption

Mortality threats are among the strongest psychological threats that an individual can encounter. Previous research shows that mortality threats lead people to engage in unhealthy compensatory consumption (i.e., overeating), as a maladaptive coping response to threat. In this paper, we propose that reminders of heroes when experiencing mortality threat increases perceptions of personal power, which in turn buffers the need to engage in unhealthy compensatory consumption. We test and find support for our predictions in a series of four studies that include real-world Twitter data after a series of terrorist attacks in 2016–2017, and three experimental studies conducted online and in the field with behavioral measures after Day of the Dead and during COVID-19 pandemic. These findings advance the literature on compensatory consumption, mortality threats, and the psychological functions of heroes.