Physical distribution service performance and Internet retailer margins: The drop-shipping context

In this paper, we investigate the relationship between Internet retailer margins and retailer promises regarding product distribution service. We focus particularly on Internet retailing in a drop-ship context, because this model provides a purer separation of these activities and the related costs and constitutes a critical context for the empirical examination of the relationship between retailer margins and promises. Drawing upon retailer and consumer perspectives, we articulate and justify a set of propositions regarding the relationships among different Internet retailer margins and promised product distribution service performance. We examine a sample comprising over 2000 retail transactions with customers and find partial empirical support for the set of propositions. Specifically, the results show that product margins and the margins on shipping and handling are inversely proportional. We also find a direct relationship between promised product distribution service performance and shipping and handling margins even after key product characteristics known to influence the cost side of the margin equation are controlled for. These results confirm an intuitively logical view of the relationships among pricing and promised product distribution service performance. The study also offers insights for practitioners regarding the opportunity to enhance performance in this domain and demonstrates the benefit and power of employing objective measures drawn from the vast array of information captured via online transactions.     

Nontechnological innovation in urban transit: A comparison of some alternatives

Transit alternatives, including conventional technology used in innovative ways, are compared on the basis of full costs (capital and operating costs plus user time costs). Bus wagon jitneys are estimated to have lower full costs than conventional buses for short-haul, low-density residential collection or inner-city circulation, particularly at higher travel time values. Rail rapid transit has much higher full costs than express bus for suburban CBD commuters. Rail's much higher capital and operating costs buy virtually identical user time costs for the entire commuter trip.     

Tomorrow''s environment is global

The coming century will increasingly be characterized by environmental challenges that transcend the borders and responsibilities of sovereign states. Despite the declining birthrates of the past decade, for most countries the greatest population increases will occur in the next half century. The sheer magnitude of production, resource exploitation, and consumer demand will place increasing strains on natural cycles and ecosystems upon which life depends. Already, such phenomena as the unexpected seasonal collapse of ozone over Antarctica, as well as the ominous growth of greenhouse gases in the atmosphere, signal the need for more intensive international cooperation among nations and peoples. Other potential issues are rising sea levels, changing weather patterns, jeopardized availability of fresh water, dozens of new megacities (exceeding five million inhabitants) in poorer countries, massive destruction of forests, habitat, and biological diversity, and widening diffusion of toxic chemicals and wastes. The historic 1987 Montreal Protocol on protection of the ozone layer provides many lessons for the coming century: new forms of international cooperation, new ways to stimulate technological innovation, and the inclusion of new participants at all levels of the decision-making process.     

Limits to effective leadership style and tactics in critical incident interventions

Leadership effectiveness takes many forms. Its impact on performance can be critical, but by no means does it stand alone, and hence cannot truly be evaluated in isolation. Nor can it be assumed that more of any one effective style is necessarily a good thing. In project management contexts, these issues are particularly salient. Here we study the impact of multiple leadership styles on project performance, as well as the joint role that intervention tactics in general play. Our empirical study demonstrates the benefit of moderate mixes of leadership style and the declining returns on active interventions in these settings.     

VENDOR‐OWNED INVENTORY MANAGEMENT ARRANGEMENTS IN RETAIL: AN AGENCY THEORY PERSPECTIVE

This paper undertakes two related tasks to augment current understanding regarding vendor‐owned inventory management (VOIM) arrangements implemented in the retail industry. The first task formally juxtaposes three prevalent forms of VOIM arrangements (i.e., Consignment, Pay‐On‐Scan, and Scan‐Based Trading) to one another and identifies three dimensions (i.e., Relevant Data Visibility, Timeliness of Information Release, and Shrink Responsibility) that serve to discriminate among them. The second task applies an Agency Theory lens to uncover differing profiles of characteristics underlying the retailer‐vendor relationship across the Consignment, Pay‐On‐Scan, and Scan‐Based Trading arrangements. These conceptual results contribute to and have implications for the science and practice of VOIM arrangements in the retail industry.     

A monetary approach to measuring long-run inflationary expectations

In this paper, a model of long-term monetary equilibrium is used to construct an empirical model of long-run inflationary expectations. This model is estimated and used to construct out-of-sample estimates of long-run expected inflation. Comparisons of expectations measures from this model with those from commonly-used autoregressive models and with a model drawn from the term structure clearly favors the former.     

Understanding behavioral sources of process variation following enterprise system deployment

This paper extends the current understanding of the time-sensitivity of intent and usage following large-scale IT implementation. Our study focuses on perceived system misfit with organizational processes in tandem with the availability of system circumvention opportunities. Case study comparisons and controlled experiments are used to support the theoretical unpacking of organizational and technical contingencies and their relationship to shifts in user intentions and variation in work-processing tactics over time. Findings suggest that managers and users may retain strong intentions to circumvent systems in the presence of perceived task-technology misfit. The perceived ease with which this circumvention is attainable factors significantly into the timeframe within which it is attempted, and subsequently impacts the onset of deviation from prescribed practice and anticipated dynamics.