Excellence Revisited

Tom Peters and Robert Waterman's 1982 best-seller, In Search of Excellence, ignited the business book market and altered the managerial debate in companies throughout the world. Twenty years on, the book's contribution to business thinking is being re-evaluated.     

Strategies for regulating the global economy

Recent work in the science of cybernetics has identified four separate strategies for regulating complex systems composed of thinking participants. Using these strategies as a foundation, this article reviews the history of global development, summarizes current concerns, and then identifies several possible courses of action for regulating a global economy.     

The Role of Collateral in Entrepreneurial Finance

Abstract:  Previous research has suggested collateral has the role of sorting entrepreneurs either by observed risk or by private information. In order to test these roles, this paper develops a model which incorporates a signalling process (sorting by observed risk) into the design of an incentive-compatible menu of loan contracts which works as a self-selection mechanism (sorting by private information). It then tests this Sorting by Signalling and Self-Selection Model, using the 1998 US Survey of Small Business Finances. It reports for the first time that: high type entrepreneurs are more likely to pledge collateral and pay a lower interest rate; and entrepreneurs who transfer good signals enjoy better contracts than those transferring bad signals. These findings suggest that the Sorting by Signalling and Self-Selection Model sheds more light on entrepreneurial debt finance than either the sorting-by-observed-risk or the sorting-by-private information paradigms on their own.     

Investigating sources of unanticipated exposure in industry stock returns

This paper investigates the sources of both foreign exchange rate and interest rate exposure of industry level portfolios in the G7, decomposing exposure into cash flow and discount rate effects. Initial examination of the degree of exposure on industry returns produces results consistent with the prior literature: that there is little evidence of exchange rate exposure in most industries - the exchange rate exposure puzzle. However, rather than relying solely on the sensitivity of industry returns, we examine the cash flow sensitivity to foreign exchange exposure, of primary interest to firm managers. Critically, decomposing the exposure into cash flow and discount rate components unlocks the exact extent and nature of exposure. Our results show industries have significant cash flow and discount rate exposures. These exposures increase with the level of trade openness and the spread between permanent cash flow exposure and transitory discount rate exposure widens.     

Managing the environmental adaptation process in supplier–customer relationships

This paper details the results and managerial implications from four case studies, which examine how the environmental adaptation process (EAP) is managed within business‐to‐business relationships. The research uses models of supplier–customer interaction and inter‐organization cooperation in order to explore inter‐firm relationships and the process of adaptation. The research findings show that either party might pursue adaptations and also establishes features of the process itself as well as identifying factors that can facilitate or hinder the introduction of environmental changes. Arriving at a satisfactory outcome to the adaptation process can be determined by individual company and relationship characteristics, as well as the behaviour and experience of those managers involved in the process. Guidelines for the management of the process of environmental adaptation are proposed. Copyright © 2001 John Wiley & Sons, Ltd and ERP Environment     

The value of a story in organisation learning

Projects of Organisation Learning (OL) are designed to facilitate a change in an organisation's ability to engage or construct their futures. However, OL remains difficult to explain and operationalise. Traditional views of Organisational Learning, by relying on implicit views of individual learning, distort the importance of the social/cultural context of learning. A Communities of Practice perspective is used to focus on locally negotiated and situated meanings in the context of the practice of valued work. A narrative approach is employed to access the values of a group of advisers required to learn and change according to the requirements of a central government department. The findings show a pattern of values not entirely disconnected from the requirements for change. However, by relying on the assumption of the diffusion of change, a change agent was unable to gain the acceptance of advisers to the requirements. It is suggested that future thinking about OL and change need to examine how talk is used to make new realities with others.     

Tourism in Scotland—under new management

Scotland's tourism product has its own national identity which is derived from the distinctive character of the country's climate, culture, tradition, and industrial and social history. In this report John Stuart, Director of External Relations at the Scottish Tourist Board, describes the new techniques that have been devised to manage the tourism industry in Scotland and promote its product in the UK and overseas.