How Do Interaction Activities among Customers and between Customers and Firms Influence Market Performance and Continuous Product Innovation? An Empirical Investigation of the Mobile Application Market

Mobile application markets (MAMs) significantly differ from other existing marketplaces at least in two aspects. First, customers (app users) and firms (app providers) frequently interact with each other in real time, which is not common in the conventional marketplaces. Second, many app providers incorporate customers’ opinions or suggestions into their software upgrades, representing one of the most unique and interesting aspects of MAMs. Therefore, it has become critical to understand the impact of interaction activities not only among customers, but also between customers and firms on the market performances of new products in MAMs. One of the most significant issues firms face is whether firms reflect on customers’ postpurchase interaction activities, and the next interesting question is how firms respond to them. This study explores the effects of customer‐to‐customer (C2C), customer‐to‐firm, and firm‐to‐customer interaction activities on market performance. In addition, this study investigates how communication activities influence a firm's tendency to pursue continuous product innovation through research and development (R&D). Using data obtained from a major MAM, T store, three models that are respectively related to product sales, product lifetime, and a firm's R&D activity for product upgrades, are applied to empirically test hypotheses concerning the effects of interaction activities. In our analyses of market performance, a hierarchical log regression model with 10,840 weekly transactions data set related to product sales (model A) and 291 aggregate transactions related to product lifetime (model B) is used. Results indicate that C2C and customer‐to‐firm communication activities have a positive impact on sales, but little relationship with product lifetime. However, a firm's continuous product R&D has a positive impact on both sales and lifetime performance. Our analysis of a firm's R&D (model C) shows that C2C and customer–firm communication increases a firm's R&D activity. Taken together, these results have important implications for customer–firm interactions, market performance, and R&D strategies.     

Toward a solar city: Trade-offs between on-site solar energy potential and vehicle energy consumption in San Francisco,California

This study demonstrates the trade-offs between vehicle energy consumption and on-site solar energy potential in a city landscape. While higher urban density may curb many of the problems associated with sprawl mainly by reducing vehicle travels and associated energy use, it can also limit on-site rooftop solar energy utilization due to more shade on rooftops in dense urban settings and less available rooftop area per person. Using travel survey, Geographic Information System (GIS) and Light Detection and Ranging (LiDAR) data, we estimated vehicle energy use and rooftop solar potential in the City of San Francisco as a case study and calculated possible offsetting effects between vehicle energy consumption and rooftop solar potential. Given the prevalence of gasoline-based vehicles and today's solar photovoltaic (PV) panel efficiency, vehicle energy use per capita appears to exceed energy generated by rooftop solar PVs per capita across all density ranges, especially in lower density environments. At the point when electric cars and advanced, highly efficient solar PV panels penetrate the market, the results change based on the combination of different technological options. A significant reduction of energy consumption can be achieved through the immediate and rapid spread of energy efficient technologies in vehicles and solar PVs along with the long-term effect from gradual urban densification.     

Openness and Poverty in the Postwar United States

Recent trade theory suggests that freer trade can be the primary cause of the observed rise of poverty in the United States. The short-run dynamic relationships between openness and poverty are examined using the concept of Granger causality. That the ultimate source of rising poverty since 1973 is trade liberalization of the US economy cannot be rejected. The result is convincing when two subsamples (pre- and post-1973) are reestimated. These findings are at odds with the conventional model in which freer trade raises productivity and hence reduces the poverty rate, but appear consistent with some models in which openness raises poverty.     

Ethical Structures and Processes of Corporations Operating in Australia,Canada, and Sweden: A Longitudinal and Cross-Cultural Study

Based on the ‘Partnership Model of Corporate Ethics’ (Wood, 2002), this study examines the ethical structures and processes that are put in place by organizations to enhance the ethical business behavior of staff. The study examines the use of these structures and processes amongst the top companies in the three countries of Australia, Canada, and Sweden over two time periods (2001–2002 and 2005–2006). Subsequently, a combined comparative and longitudinal approach is applied in the study, which we contend is a unique approach in the area of business ethics. The findings of the study indicate that corporations operating in Sweden have utilized ethical structures and processes differently than their Canadian and/or Australian counterparts, and that in each culture the way that companies fashion their approach to business ethics appears congruent with their national cultural values. There does, however, appear to be a convergence of views within the organizations of each culture, as the Swedish companies appear to have been more influenced in 2005–2006 by an Anglo-Saxon business paradigm than they have been in the past.     

Dividend behavior of lodging firms: Heckman's two-step approach

This study examines lodging firms’ dividend behavior with a framework that clearly distinguishes between the two steps of dividend decisions: whether or not to pay and how much to pay. This study also investigates how firm characteristics influence the payment and amount decisions of dividends. Heckman's two-step approach is used for data analyses because it can differentiate between the two stages of dividend decisions, precluding potential sample selection bias. Results imply that the way in which firm characteristics affect the two steps of dividend decisions are indeed different. The payment of dividends is determined by many firm financial characteristics, the previous year's dividend amount, and some external year-specific events. The variation in the amount of dividends, by contrast, is not explained by such firm characteristics. Only the previous year's dividend amount and some year-specific events have a significant impact on the decision of dividend amount. Results also present some interesting findings, which may contribute to a better understanding of lodging firms’ unique dividend behavior.     

Information asymmetry and monitoring in equity private placements

This paper systematically examines the factors that determine price discounts and announcement effects of equity private placements conducted by firms in Taiwan from 2002 to 2008. Different with most studies of private placements using available observations as a whole sample, our study separates the whole sample into subsamples by exchange-listed firms and OTC firms. The results for OTC firms corroborate the information hypothesis; the discounts serve as compensation for investor's costs of assessing firms, while abnormal returns reflect the information about firm quality. On the other hand, the empirical results show that some of our findings support an information explanation and some support a monitoring explanation in the case of exchange-listed firms. It seems that there are different motives behind the exchange-listed firms placing equity privately.     

The Impact of Bilateral Free Trade Agreements on Bilateral Foreign Direct Investment among Developed Countries

Previous studies find that a trade treaty positively impacts foreign direct investment (FDI). But does a trade treaty always have positive effects on FDI? What is the effect of bilateral free trade agreement (FTA) on bilateral FDI among developed countries? Based on the Knowledge‐Capital model, I hypothesize that bilateral FTA has negative effects on bilateral FDI in developed–developed country pairs, but positive effects in developed–developing country pairs. To test this hypothesis empirically, I conduct the within estimator, the Difference‐in‐Difference estimator and the Arellano–Bond estimator with panel data of bilateral FTA and outward FDI in 30 OECD countries and 32 non‐OECD countries between 1982 and 2005. The result supports the hypothesis. The existence of bilateral FTA decreases bilateral FDI in the OECD–OECD country pairs but increases bilateral outward FDI in the OECD–non‐OECD country pairs. The finding of negative effects of bilateral FTA on FDI is robust to different country classifications by gross national income (GNI) per capita and secondary school enrolment. Hence, the results are consistent with what Carr et al. (2001) predicts about the effects of trade cost on FDI in developed–developed country pairs and in developed–developing country pairs.     

Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motivations

This study empirically examined which restaurant experiences trigger customers to engage in positive electronic word-of-mouth (eWOM), where the quality of restaurant service (food quality, service quality, atmosphere, and price fairness) is the antecedent of eWOM communication. The results of this study suggest that (1) restaurants’ food quality positively influences customers to spread positive eWOM, motivated by their desire to help the restaurant; (2) satisfactory restaurant experiences with service employees triggered positive eWOM, motivated by the need to help the restaurant or to express positive feelings; (3) a superior atmosphere in restaurants elicited positive eWOM motivated by a concern for others; and (4) price fairness in restaurants did not drive restaurant customers toward eWOM. Additionally, this study investigated sources of positive eWOM and types of eWOM media used among opinion leaders in the restaurant industry to enhance the practical implications of the study regarding online marketing. Because of the small number of opinion leaders in the study sample, specifying who the opinion leaders were (the source of eWOM) and the type of eWOM media the opinion leaders used had no effect. Further discussion and implications are provided in the text.     

当代社会主义的历史方位与中国特色社会主义

本文认为 ,当代社会主义所处的历史方位 ,一方面在于它正处在与资本主义长期并存的时期 ;另一方面就其自身而言 ,则正处在“不发达”、“不完善”阶段。因此 ,中国特色社会主义 ,应当是一个既遵循马克思主义的基本原则 ,同时又立足中国国情 ,并把二者紧密结合起来的概念。     

The effects of dining atmospherics: An extended Mehrabian–Russell model

This study examined the relationships among dining atmospherics, emotional responses, perceived value, and behavioral intentions, using Chinese restaurants as its research setting. Results of the study revealed that dining atmospherics had significant effects on customers’ positive emotions, negative emotions, and perceived value. Further, both positive and negative emotions and perceived value also influenced customers’ post-dining behavioral intentions. Perceived value not only functioned as the greatest contributor to behavioral intentions but also mediated the relationship between emotional responses and behavioral intentions. Positive emotions and negative emotions had asymmetric effects on perceived value. Positive emotions showed a stronger capability in predicting perceived value. Chinese restaurant managers must utilize the effects of restaurant atmospherics to improve customers’ perceived value of the restaurant and their revisit intentions. Other practical implications are discussed as well.