Eastern Europe: The new enterpreneurial frontier

American entrepreneurs must dive into the Eastern European market-place now, not wait until the economies there stabilize. The recipe for success in Eastern Europe: an ongoing presence in the major markets that adds to the understanding of the economic cultures of these new democracies and some prudent assistance from Uncle Sam.     

Service quality in restaurant operations in China: Decision- and experiential-oriented perspectives

Using the decision- and experiential-oriented perspectives as theoretical guides, this article reported an empirical assessment of service quality in restaurant operations. We proposed and tested a conceptual model of service quality using structural equation modeling. Using data from a sample of 284 customers from two large full-service restaurants in southern China, we investigated the relationships of service quality, customer satisfaction, and frequency of patronage. The results supported the significant links between service quality and customer satisfaction, service quality and repeat patronage, but not customer satisfaction and repeat patronage. The study has provided important insights into service quality and customer satisfaction in the field of restaurant operations.     

Geographic factors affecting tourism in Zambia

This paper discusses several geographical factors critical to tourism planning and development in Zambia. The paper focuses on the size, seasonality of climate, and population distribution of the country as well as the location of tourism resources and distances between tourist attractions. Individually and collectively, these factors have a major influence on the levels of occupancy in hotels and game lodges, and air and land transportation. The infrastructural development and its utilization for tourism are evaluated, and a number of constraints to tourism development are also examined. A discussion of appropriate tourism policies highlights the delicate relationship between economic and environmental factors. This study concludes that Tourism Master Plans should be more cognizant of geographic as well as economic factors when developing destinations such as Zambia.     

The North American trade region

The North American Free Trade Agreement (NAFTA) that is to take effect at the beginning of 1994 will create a free trade area between three economies which differ substantially in terms of size and stage of development. What were the reasons that led the unequal partners, the USA, Canada and Mexico, to enter into closer trade integration? What will be the economic consequences for the countries involved and for world trade?     

Orthogonalized factors and systematic risk decomposition

In the context of linear multi-factor models, this study proposes an egalitarian, optimal and unique procedure to find orthogonalized factors, which also facilitates the decomposition of the coefficient of determination. Importantly, the new risk factors may diverge significantly from the original ones. The decomposition of risk allows one to explicitly examine the impact of individual factors on the return variation of risky assets, which provides discriminative power for factor selection. The procedure is experimentally robust even for small samples. Empirically we find that even though, on average, approximately eighty (sixty-five) percent of style (industry) portfolios’ volatility is explained by the market and size factors, other factors such as value, momentum and contrarian still play an important role for certain portfolios. The components of systematic risk, while dynamic over time, generally exhibit negative correlation between market, on one side, and size, value, momentum and contrarian, on the other side.     

Glass Houses? Market Reactions to Firms Joining the UN Global Compact

We examine market reactions to publicly held multinational firms announcing their affiliation with the United Nations Global Compact (UNGC). The UNGC is a voluntary initiative to support four areas of United Nations viz. Human Rights, Labor, Environmental, and Anti-Corruption. Because firms must file annual Communication on Progress (COP) reports toward these initiatives, we argue this creates a differentiating transparency of interest to stakeholders. Using a sample of 175 global firms, we find support to the theory for joining the UNGC. Returns differ markedly, however, between multinational firms headquartered in the United States (negative) and Europe (positive). We also find that failing to complete the annual COP generates a negative market reaction.     

Weak Disposability in Nonparametric Production Analysis: Reply to Färe and Grosskopf

Färe and Grosskopf (this issue) claim that a single abatement factor suffices for modeling weak disposability in nonparametric production models, and that the Kuosmanen (2005) technology that uses multiple abatement factors is larger than necessary. This article demonstrates by a numerical example that a single abatement factor does not suffice to capture all feasible production plans, and that its use leads to the violation of convexity, one of the maintained assumptions of the model. We also prove that the Kuosmanen technology is the correct minimum extrapolation technology under the stated axioms.