Facts & figures

Doctors often express objections to managerialism in general practice. But, as research in this article suggests, their approach to management, revealed by the ways they manage their own practices and surgeries, can be more complex and less anatagonistic than is often assumed by observers.     

Willingness-to-Pay for Fresh Brand Name Beef

Willingness‐to‐pay (WTP) for hypothetical brand name fresh beef products was measured using the Becker‐DeGroot‐Marschak experimental auction procedure. Auctions were conducted in a field setting in and around Winnipeg, Manitoba during the summer of 2006. Four hypothetical brands were developed to individually represent local/Canadian, natural, guaranteed tender, and Angus attributes, respectively. It was found that WTP was highest, approximately $1.31 per 12 ounce steak, for branded steaks associated with the natural, guaranteed tender, and Angus attributes. It was further discovered that WTP is positively affected by preference for the brand name, frequency with which beef is consumed, and the male gender. Conversely, confidence in selecting beef tended to reduce WTP, while effects of age, education, and income were uncertain. It is concluded that the industry should explore opportunities to market higher value products both domestically and abroad if the cost of doing so does not exceed WTP premiums. Nous avons évalué, à l'aide de la procédure d'enchères expérimentales Becker‐DeGroot‐Marschak, la volonté de payer (VdP) des consommateurs pour des produits de b?uf frais de marques hypothétiques. Nous avons organisé des enchères à, et aux alentours de, Winnipeg au Manitoba, au cours de l'été 2006. Quatre marques hypothétiques ont étéélaborées pour représenter respectivement les caractéristiques suivantes: b?uf canadien ou local, b?uf naturel, b?uf à tendreté garantie et b?uf Angus. Nous avons noté une VdP plus élevée, soit d'environ 1,31 $ par bifteck de 12 onces, pour le b?uf naturel, le b?uf à tendreté garantie et le b?uf Angus. Nous avons également observé que la préférence pour la marque, la fréquence de consommation de b?uf et le sexe masculin avaient une influence favorable sur la VdP. Réciproquement, la confiance dans le choix du b?uf avait tendance à diminuer la VdP, tandis que l'influence de l'âge, de la scolarité et du revenu était incertaine. Nous avons conclu que l'industrie devrait examiner les possibilités de vendre des produits à plus grande valeur, tant au pays qu'à l'étranger, si le coût n'excède pas les bonifications que les consommateurs sont prêts à payer.     

The same old song: The power of familiarity in music choice

Does "familiarity breed contempt" or is "to know you is to love you"? In this research, we explore the role of familiarity in music choice. We show that although consumers say they would prefer to listen to unfamiliar music, in actuality familiarity with music positively predicts preference for songs, play lists, and radio stations. Familiarity with music is at least as good, if not a better, predictor of choice as are liking, satiation (which actually positively predicts choice), and regret. We suggest that the need for familiarity is driven by consumers' low need for stimulation in the music domain, and show that when the need for stimulation decreases, the power of familiarity significantly increases. In addition to their theoretical contribution, these results are informative for music managers determining playlists, for the promotion of music events and products, and for advertisers selecting the most potentially lucrative music venues.     

Are medium‐scale farms driving agricultural transformation in sub‐Saharan Africa?

This study presents evidence of profound farm‐level transformation in parts of sub‐Saharan Africa, identifies major sources of dynamism in the sector, and proposes an updated typology of farms that reflects the evolving nature of African agriculture. Repeat waves of national survey data are used to examine changes in crop production and marketed output by farm size. Between the first and most recent surveys (generally covering 6 to 10 years), the share of national marketed crop output value accounted for by medium‐scale farms rose in Zambia from 23% to 42%, in Tanzania from 17% to 36%, and in Nigeria from 7% to 18%. The share of land under medium‐scale farms is not rising in densely populated countries such as Kenya, Uganda, and Rwanda, where land scarcity is impeding the pace of medium‐scale farm acquisitions. Medium‐scale farmers are a diverse group, reflecting distinct entry pathways into agriculture, encouraged by the rapid development of land rental, purchase, and long‐term lease markets. The rise of medium‐scale farms is affecting the region in diverse ways that are difficult to generalize. Findings indicate that these farms can be a dynamic driver of agricultural transformation but this does not reduce the importance of maintaining a clear commitment to supporting smallholder farms. Strengthening land tenure security of local rural people to maintain land rights and support productivity investments by smallholder households remains crucial.     

Leveraging customers’ multiple identities: identity synergy as a driver of organizational identification

Marketers want to encourage constituents to strongly identify with their organizations, because organizational identification contributes to positive firm outcomes. However, the extant research on organizational identity largely has overlooked the fact that an individual??s ??self?? actually is a collection of multiple social identities. This study is the first to propose and empirically demonstrate that marketers can leverage customers?? multiple societal roles (e.g., parent, environmentalist, professor) to build and reinforce their relationships with the firm. Specifically, the research introduces the concept of ??identity synergy.?? Identity synergy occurs when individuals?? involvement with an organization facilitates their pursuit of other important social identities. Our study shows that customer perception of identity synergy is positively related to identification with an organization. Moreover, the study helps explain the process by which antecedents of organizational identity (identity affirmation, identity support, and value congruence) positively affect customer-firm relationships by proposing and testing identity synergy as a mediator between these antecedents and organizational identification. The study also contributes to our understanding of organizational identity theory by introducing the new concept of peer identification, or identification with other members of the organization, such as other customers or volunteers. The empirical evidence demonstrates identity synergy??s role in building peer identification, as well as peer identification??s role in building organizational identification.     

Designing Effective Promotional Games: Opportunities and Problems

Abstract

Games such as sweepstakes and contests have become increasingly popular parts of promotional and advertising campaigns. Despite their wide use, very little academic theory or research exists about how consumers perceive and respond to promotional games. This paper presents a conceptual model of why consumers decide to participate in games, and how the process of play and game outcomes influences attitudes, self-perceptions, and behavior. The model provides a theory-based perspective for the design of promotional games that considers both the opportunities and ethical dilemmas that game sponsors face. Managerial implications are provided and hypotheses are suggested for future research.     

AN EXAMINATION OF VOLUNTEER MOTIVATION IN CREDIT UNIONS: INFORMING VOLUNTEER RESOURCE MANAGEMENT

ABSTRACT: Volunteer recruitment and retention is a problem that most credit unions experience. Research suggests that knowledge of volunteer motivation can inform volunteer management strategies. This paper uses a survey approach to determine whether current volunteers in credit unions in Northern Ireland are more motivated by the actual act of volunteering, by the output from the volunteering activity (including altruism) or because the volunteering activity increases their human capital value. Altruistic reasons are found to be the most influential, with the act of volunteering also scoring highly. This knowledge should inform volunteer recruitment programmes and internal appraisal processes as management can reinforce messages that provide positive feedback to volunteers on the social benefits being achieved by the credit union. This will further motivate current volunteers, ensuring retention. When motivation was analyzed by volunteer characteristics we found that older volunteers, retired volunteers and volunteers who are less educated are more motivated in their role. There was little evidence that individuals volunteer to improve their human capital worth.     

A visualization tool for exploratory analysis of cyclic multivariate data

This paper presents an interactive visualization tool for the qualitative exploration of multivariate data that may exhibit cyclic or periodic behavior. Glyphs are used to encode each multivariate data point, and linear, stacked, and spiral glyph layouts are employed to help convey both intra-cycle and inter-cycle relationships within the data. Users may interactively select glyph and layout types, modify cycle lengths and the number of cycles to display, and select the specific data dimensions to be included. We validate the usefulness of the system with case studies and describe our future plans for expanding the system's capabilities.