Investigating the different approaches to importance–performance analysis

Importance–performance analysis (IPA) is an analytic technique that generates a two-dimensional importance–performance grid, where the values of importance and performance across attributes are plotted against each other. This technique is used to assist service and other firms in prioritizing areas for service improvement when resources are limited. This study contributes to service theory by first performing a comprehensive literature review of four different and commonly used approaches to IPA. Survey data from the ports sector are then used to elucidate the value and the distinctiveness of these four different approaches, and it is also shown how the underlying theoretical assumptions led to somewhat varying, and contradictory interpretations. Subsequently, novel guidelines for integrating results from these four different approaches are proposed. The study advances service theory by detailing the integration of the different approaches to make sense of the importance and performance of diverse service attributes. The integrative approach developed in this paper also provides practitioners with clearer guidance for the application of IPA.     

Discussion of “Comparing Alternative Hedge Accounting Standards: Shareholders' Perspective”

Review of Accounting Studies -     

Evaluating Agricultural Energy Policies Under Uncertainty: The Case of Electricity in South India

Farmers' attitude towards risk associated with the availability of energy inputs will influence their investment behavior and demand for energy inputs. In order to analyze policies that reduce the risk in energy availability, some modifications in methods are required. This study, using a mean-variance framework, demonstrates how cross-sectional data and time-series data on crop yields and prices can be used to analyze agricultural energy policies under uncertainty in a developing country context. It is argued that the farmers risk attitudes, their crop allocation behavior, changes in the demand for energy inputs and the stochastic relationship between various forms of energy inputs can be explained by the various energy constraints faced by them. Furthermore, using the same methods the impact of policies which affect these constraints, can be analyzed.     

Testing export-led growth in Bangladesh in a multivarate VAR framework

Although the link between trade and growth has long been discussed, systematic empirical investigation of the relationship has been undertaken only relatively recently. A number of time-series studies exist for individual countries in the area of export-led growth, but for Bangladesh there has been little work in this area. This study seeks to bridge an important gap in the literature, and is perhaps the first to use Johansen's multivariate framework taking the terms of trade as an additional variable for Bangladesh. The findings suggest that the direction of both long and short-term causality is from income to exports. This result is hardly surprising as, for most of the period covered, Bangladesh has followed an inward-looking strategy of development that discriminated against exports.     

A critical examination of team-teaching of health care administration courses: student, faculty, and administration perspective

There are several teaching techniques adopted by faculty in order to provide information to students in the most effective manner. One of the relatively new teaching techniques is known as team-teaching. It has been observed that over the recent years this form of teaching has been gaining increasing interest and popularity among academicians. Nevertheless, there seems to be a great deal of confusion associated with team-teaching format. This paper attempts to clarify the various definitions and concerns that are associated with this form of teaching. The pros and cons of this form of teaching are discussed in detail.     

Let's reach all of the market for health administration education: design, development, and delivery issues in distance delivery

Web-based distance learning is an up and coming form of education. Web-based education delivered via a Web browser through the Internet has been found to be less expensive, more efficient, and sometimes more effective than classroom training. In the distance learning environment, the traditional "lecture and chalkboard" classroom pedagogy is completely absent. The virtual classroom becomes an "active learning" environment in which students, while utilizing technology, are able to discuss health administration concepts, analyze cases, work exercises, and discuss and share these interactively with both the instructor and fellow classmates. This method of Health Administration Education encourages students to learn from each other and promotes the open exchange of ideas and experiences. It does not require working students to put their careers on hold while they continue their studies. In this paper, we explore the opportunities and challenges of delivering web-based Health Administration courses via the Internet. Included is a discussion of the design, development, and delivery of a distance learning, web-based Health Administration Education system.     

Investigating the impact of demand amplification on freight transport

Despite freight transport operations being influenced by supply chain dynamics, there has been only a very limited investigation into the impact of demand amplification on this function, with almost no analytical research. This paper aims, through spreadsheet simulation of a generic production control system, to quantify the impact of demand amplification on transport performance. Performance measures evaluated include both transport cost and efficiency. The results in general find a negative relationship between transport performance and demand amplification. It is also found that the ratio of vehicle capacity to average demand affects these results.     

Frequent acquirers and management compensation

We find positive contemporaneous, short-, and long-run effects of an increase in the acquisition rate on management compensation. A positive bidirectional causality exists between acquisition frequency and management compensation. A higher firm value is likely to associate with higher acquisition frequency. Acquisition rate has a positive impact on the market share. Acquirers with lower market share are more likely to become frequent acquirers. A causal order follows from lower market share to higher acquisition frequency to higher firm value to higher management compensation. The impact of acquisition frequency on management compensation is higher for value-enhancing acquirers relative to value-destroying acquirers.