Corporate Social Responsibility and the Operationalization Challenge for Global Tourism Organizations

Tourism businesses have increasingly sought to contribute to society through corporate social responsibility (CSR) initiatives. Larger tourism organizations normally seek to institutionalize CSR under their corporate CSR policy and strategy that is common for their whole organization. This presents challenges for organizations with global operations. This article examines the operationalization of CSR policy by hotel properties in coastal destinations in Thailand. The research found that stakeholders other than the hotels played pivotal roles in the implementation of CSR programs and that there was a preference for involvement by hotels in local projects, over those situated elsewhere in the country or internationally. These hotels tended to partner with other non-hotel stakeholders to execute their external CSR programs and for these to be directed at social issues rather than environmental issues. Overall it was concluded that there are limits to the extent that corporate headquarters may direct the implementation of CSR.     

MATHEMATICAL MODELLING AND STOCHASTIC SIMULATION OF ACCOUNTING ALTERNATIVES

Computer-based simulation has been widely used to study the effects of alternative accounting procedures. For simple scenarios, mathematical modelling can also reveal the consequences of employing different accounting methods. This paper uses stochastic simulation to build a complex model which cannot be solved analytically, and compares this approach directly with mathematical modelling of a simplified version of the same accounting problem.     

Managerial perceptions of the role of the human resource function in Sri Lanka: a comparative study of local,foreign-owned and joint-venture companies

As debates on HRM continue, we contend that a number of important issues have not been given the adequate attention they deserve. One of the neglected issues, which we seek to explore in this paper, is the question of whether HRM models are being practised in developing countries. The specific context for the research is Sri Lanka. Therefore, the central objective of this paper is to explore one main research question, which is: To what extent does HRM play a significant role in organizational strategy processes in Sri Lankan organizations? The research is guided by four hypotheses. The hypotheses are based on the assumption that local Sri Lankan organizations will differ from MNCs in the way they deal with and practice HRM. The findings from the investigation reveal no significant differences between MNCs and local companies in relation to the research questions. The implications of the findings are discussed within the context of diffusion and convergence of management practices and the role of drivers of globalization.     

Reading between the lines: An empirical examination of qualitative attributes of financial analysts’ reports

This paper examines whether two qualitative attributes of financial analysts’ reports, detail and tone, are significant in explaining how the market responds to analysts’ reports, after controlling for the information contained in the reports’ quantitative summary measures. Report detail is hypothesized to reflect the level of effort expended by the analyst in preparing the report, and therefore the usefulness of their intrinsic firm value estimates. Report tone is predicted to signal the analyst’s underlying sentiment regarding the firm and may be used to assess the extent to which analysts’ conflicts of interest interfere with the mapping of firm value estimates into stock recommendations. Consistent with these hypotheses, we find that the tone of financial analyst reports contain significant information content incremental to the reports’ earnings forecasts and recommendations, and report complexity (one component of report detail) helps explain cross-sectional variation in the market’s response to the reports’ recommendations.     

Profiting in the info-coms industry in the age of broadband: Lessons and new considerations

Who profits in the info-coms industry in the broadband age, and how? This paper looks at this question by considering broadband as quite a broad phenomenon, including both the most important focus in the current evolution of the Internet, high speed access, and the new services created. We focus on two key stylized facts: SF1: “R&D and patent licensing are increasingly high in this industry, but the initiators of innovations have greatly changed over time”, and SF2: “Small, facilities-less companies contributed to the development of the Internet industry, but have generally performed badly as the industry has matured and broadband use has become widespread”. The paper uses the approach developed by Teece (1986) which analyses strategies of integration, collaboration, licensing and public policy in the presence of technological innovation. These organizational strategies, in practice, are not all profitable and, as Teece correctly stressed as a general principle, their success appears to depend to a great extent on whether they are initiated by innovators or imitators, and how they are articulated within a) regimes of appropriability, b) dominant design issues, and c) complementary assets access. The paper analyses the robustness of Teece (1986), which over the last twenty years has greatly influenced research in economic organization and business strategy on the issue of profiting from innovation, in its ability to provide a framework appropriate to the changes that have occurred in the broadband industry. The paper draws some lessons, and provides some new considerations related to the robustness of Teece's framework. The framework appears robust on SF1: innovators globally have won, though some of them (the best innovators) were acquired by imitators. On SF2, again the innovators have won, but the only success strategy (vertical integration) was only attainable for the largest ISPs/IAPs. We conclude, therefore, that there are many lessons that can be drawn from Teece's framework, though further work should be done on two essential topics: deeper analysis of the sources of technology provision, and investigation of the role of firm heterogeneity.     

A lifestyle analysis of female consumers in greater China

This study compares the lifestyles of female consumers in Hong Kong, Taiwan, and China, which together make up Greater China. The investigation revealed that significant differences exist among the three groups of female consumers in nine different areas. These are (a) women's role and perception, (b) family orientation, (c) home cleanliness, (d) brand consciousness, (e) price consciousness, (f) self-confidence, (g) addiction to work, (h) health consciousness, and (i) environmental consciousness. Although the women studied in the three groups were found to be heavily influenced by Confucianism, they were also affected by western culture to varying degrees. Thus, the three groups were found to have a mixture of traditional and modern values. Hong Kong women were found to favor a more modern view of the role of women than their counterparts in China and Taiwan. However, women in China, especially the younger ones, were quickly adopting new values and Western ideas. The authors foresee that female consumers in Greater China will become increasingly similar in their lifestyles in the near future. © 1997 John Wiley & Sons, Inc.