Play at work,learning and innovation

ABSTRACT

Suggesting a virtuous triangle constituting public service innovation of new governances, innovation and learning, the paper examines how and why a particular mode of learning occurs: that of play. Having identified an absence of research literature on play as a catalyst for new ideas in public services, the paper argues that the diversified nature of public services and disciplinary intermixing offers fertile ground for playing with new service ideas. Our conception of play avoids functional interpretations, such as Amabile or individualizing the results of play and instead draws upon Vygotsky’s social learning theory to conceptualize play as a group activity from which new ideas emerge and suggest a new framework for understanding purposive play at work and the contribution it can make to public service innovation.     

The development of post-project buyer–seller interaction in service-intensive projects

The purpose of this research is to enhance the understanding of post-project buyer–seller interaction, a topic previously studied mainly from the perspective of social exchange or sleeping relationships. With the advent of service-intensive projects, however, the dynamics of post-project interaction has changed, demanding a broader theorization. This research extends the scope of project marketing, by proposing a research framework illustrating interaction development in a longitudinal setting. We utilize the framework to analyze three projects, two of which continued for more than a decade, through a qualitative case study. The research provides empirical insight into the interaction orientations and development patterns arising in the post-project stage. It suggests that post-project interaction develops through three main orientations (cooperative development, buyer-led development, and seller-led maintenance) that vary over time, thus creating unique development patterns. The study concludes with five practical recommendations for managers to deal with evolving post-project interaction.     

The importance of a common understanding in emergency management

An emergency situation brings together individuals belonging to many different organizations, representing different organizational cultures including different usage of language. In this paper we propose that a common understanding is vital in managing emergency situations. Firstly, a simple emergency situation is presented where one of the causes for increased damage was simply due to a misunderstanding of language. Secondly, we propose a theoretical framework of how different organization cultures with their different uses of language can be integrated on the terminological level where the communication takes place. Thirdly, the presented example is reviewed. We show how situations such as the one in our example can be analyzed by means of the theoretical framework. Finally, we present the findings from a Delphi study conducted in Finland, which support the central thesis, i.e. the importance of a common understanding in emergency situations, and we propose using the Delphi method to find the critical domains in the flow of information between the different actors involved in disaster management.     

Shopping Motives

Knowledge-intensive business services (KIBS) are a key sector in any knowledge economy, and as such they are subject to multiple policy influences. This article considers the inadvertent impacts of policies on KIBS, using examples drawn from the policy setting in Finland. The key elements of the policy environment are described, with particular attention to innovation policy and small and medium enterprise support policies. The direct and indirect effects of public policies on KIBS are explored with particular attention to effects on innovativeness. The role of research and training organisations as a semi-competitor of KIBS is highlighted. The examples analysed suggest that policy has simultaneously both positive and negative impacts on the innovativeness of KIBS industries.     

The Harvesting Decisions When a Standing Forest with Multiple Age-Classes Has Value

A solution is demonstrated to an infinite-horizon, discrete-time utility model describing the consumption and cutting behavior of a nonindustrial private landowner who is managing a multiple age-class forest and who values both consumption derived from harvesting the trees and amenity derived from the standing trees. A policy rule is derived to attain a normal forest from any initial age-class distribution. It is demonstrated that a noncyclical forest allowing a constant periodic harvest is typically not a normal forest. Therefore, an even-flow timber harvesting is not tied to the existence of a normal forest structure.     

Towards new Triple Helix organisations? A comparative study of competence centres as knowledge,consensus and innovation spaces

This contribution explores new organisational forms facilitating Triple Helix relations. Analysts have pointed to the blurring of institutional boundaries and the emergence of hybrid organisations at the interface between university, industry and government. Starting out from the notion that Triple Helix organisations develop and maintain knowledge, consensus and innovation spaces, we explore four cases of competence centres that operate in this context. Comparing them, we identify Finnish SHOK centres as the most radical departure from more traditional forms of university–industry collaboration. These can be characterised as independent legal entities that are involved in integrating a large, possibly cluster‐level or technology‐focused network, defining the agenda for specific specialisation areas by engaging in all or most of the Triple Helix spaces. We argue they could be better positioned than existing intermediary organisations to deliver the Triple Helix concept.     

Using Choice Experiments to Value the Natura 2000 Nature Conservation Programs in Finland

This paper is concerned with the preferences of the Finnish households for a controversial nature conservation program – the European Union's Natura 2000 Network. Since the program was mainly based on biological considerations, it met strong public opinions from different interest groups in Finland. Using the choice experimental method, we attempt to estimate the values that the Finnish households would place on different preservation levels. It is found that the mean willingness to accept for a decrease in the nature preservation area is much greater than the mean willingness to pay for an increase by the same amount. Also, the marginal willingness to pay becomes zero after an initial increase in the natural preservation area, which is consistent with our earlier findings in a binary choice valuation study. Policy implications of these results are also discussed in relation to different decision criteria.     

The Roles of Employer and Employee Characteristics for Plant Productivity

The relationships of worker characteristics and productivity are examined using a matched worker-plant data set from Finnish manufacturing. The panel data are used for estimating productivity and wage profiles according to average age, seniority, and education. We measure productivity using the multilateral total factor productivity index. We find that the wage returns to plant-specific seniority exceed productivity returns when seniority is high. This result supports the hypothesis that human capital is not firm specific, and seniority related wages are used for incentive reasons, but may also be a symptom of sorting or insider influences on wage formation. Plant average age improves productivity more than it increases wage when average age is low, but for higher ages the productivity and wage returns to age are fairly similar. The returns to education in terms of wage and productivity are fairly close to each other for higher levels of education, but mid-level education is underpaid.     

Market liquidity and depth on two different electronic trading systems: A comparison of Bund futures trading on the APT and DTB

This paper investigates the liquidity of two different electronic trading systems – the APT system at LIFFE and the DTB system. First we describe the different characteristics of the trading systems and give potential reasons as to why they might differ in liquidity. Second we investigate empirically the liquidity provided by the two trading system. The comparison is especially interesting because the Bund Futures instruments traded are identical and the markets are open simultaneously. The intra-day data used in the study is from August 1997 to February 1998. The results show that the APT has smaller spread but the DTB is slightly deeper.