A Hierarchical Model of Perceived Value of Group-Oriented Travel Experiences to Major Events and its Influences on Satisfaction and Future Group-Travel Intentions

This study seeks a deeper understanding of the forms of value that travel consumers derive from a group-travel experience to a major event. We focus on specific group-travel value dimensions of social, hedonic, monetary, functional – major event, functional – event-destination tourism infrastructure, epistemic, and convenience. A sample of 389 consumers is used to substantiate our framework. We also empirically examine this model with satisfaction and future group-travel intentions – with satisfaction found to fully mediate the relationship between the perceived value of the group-travel experience and future group-travel intentions. This framework can serve to advance further theory development in this domain.     

An Exploratory Study of the Level of Disaster Preparedness in the Canadian Hospitality Industry

Disaster planning is an important, but often neglected, part of leading an organization. Currently there exists little data on the level of disaster preparedness of organizations in the Canadian hospitality industry. In this article we present the results of a survey of a representative sample of organizations in this industry to assess the level of disaster preparedness. Results reveal an overall low level of preparedness. Implications of these results are discussed and recommendations for research and practice are suggested.     

Flexible recession: the temporary staffing industry and mediated work in the United States

The evolution of the temporary staffing industry (TSI) in theUS is examined, with particular reference to the structuralfunctions of temporary work during the boom of the 1990s, the‘flexible’ recession of 2001, and the subsequent‘jobless’ recovery. It is argued that the TSI isincreasingly playing a systemic, macroregulatory role in theUS labour market, where it now accounts for a disproportionateshare of the costs of labour-market adjustment. The developmentpath of the TSI is closely intertwined with the wider restructuringof the US economy, where it has assumed a significant presenceas a purveyor of low-cost, flexibly mediated labour.     

Lessons from Down-Under: conciliation and arbitration in Australia*

At a time of increased interest in arbitration, this article provides a review of the Australian system of compulsory arbitration. It outlines the structure and processes of the Australian federal system, the current tensions within it, and some lessons for the UK.     

Unexpected Inflation,Capital Structure,and Real Risk‐adjusted Firm Performance

Managers can improve real risk‐adjusted firm performance by matching nominal assets with nominal liabilities, thereby reducing the sensitivity of real risk‐adjusted returns to unexpected inflation. The net asset value of US equity real estate investment trusts (REITs) serves as a good proxy for nominal assets and, accordingly, we use a sample of US REITs to test our hypothesis. We find that for the firms in our sample: (i) their real risk‐adjusted performance, and (ii) their inflation‐hedging qualities are inversely related to deviations from this ‘matching‐nominals’ argument. In addition to providing managers with a vehicle to maximize real risk‐adjusted performance, our findings also provide investors with the tools to infer inflation‐hedging qualities of equity investments.     

Sociocultural vectors of effective risk communication

Kasperson’s reflections on the ‘state of the art’ in risk communication thinking and practice set out an ambitious programmatic vision of how future progress in effective risk communication might be achieved. In this critical but supportive response, I first outline two perspectives on how progress in risk communication might be evaluated. This is followed by some discussion relating these issues to the sociocultural nature of risk communication thinking and practice, and the normative basis of underlying assumptions and ideas of effectiveness. It is suggested that inasmuch as the practical application of effective risk communication requires knowledge of human thinking and behaviour, then further considerations of some sociocultural regularities, contingencies and varieties in risk communication thinking and behaviour within particular contexts should also have practical applications.     

Developing Measurement Scales of Organizational and Issue Legitimacy: A Case of Direct-to-Consumer Advertising in the Pharmaceutical Industry

The purpose of this paper is to explore the concepts of issue legitimacy and organizational legitimacy, providing a new measure of each construct. The scales were developed and tested using data collected through a statewide survey of Alabama residents. Assessments of issue legitimacy were based on perceptions of direct-to-consumer advertising, whereas assessments of organizational legitimacy were based on perceptions of the pharmaceutical industry as a whole. The findings provide evidence that organizational legitimacy can be reliably measured using a five-item scale and issue legitimacy can be reliably measured using a six-item scale. The implications of the results and potential uses of the scales are discussed.