First-time versus repeat visitors to a music festival in South Africa

This research segmented visitors to Spring Fiesta, a music festival aimed at the House, Hip Hop and Kwaito music festival market in South Africa, based on the frequency of visits to distinguish between first-time and repeat festival attendees. A research survey was done over four years (2013–2016) and 788 visitor questionnaires were included in the analysis. Independent sample t-tests, two-way frequency tables, and Chi-square tests were used to analyze the data and segment first-time and repeat visitors based on socio-demographics, behavioral characteristics, and overall satisfaction and travel motivations. These differences should be considered when the festival program is designed and marketed.     

Segmentation by genres: the case of the Aardklop national arts festival

The purpose of this study was to distinguish between genre supporters and non‐genre supporters at the Aardklop National Arts Festival. This was done to determine genre supporters' individual needs and wants so that effective marketing strategies can be developed and the festival programme can be designed to attract more genre supporters. Previous research indicated that the future of festivals is dependent on the number of show tickets sold and festivals therefore need to attract more genre supporters. To achieve this goal, a questionnaire survey (N = 495) was conducted, where afterwards independent t‐tests were used to determine the differences between visitors who attend the different ticketed shows/productions and those who do not. Results showed that genre attendees and non‐attendees differ significantly based on socio‐demographic and behaviour characteristics, which gave a comprehensive profile of the two types of visitors at the festival. This method proved to be successful especially in increasing ticket sales. Marketing and management implications for effectively targeting genre supporters were also indicated. Copyright © 2010 John Wiley & Sons, Ltd.     

Estimating the Economic Contribution of Visitor Spending in the Kruger National Park to the Regional Economy

Tourism has been labelled the economic driver of the 21st century due to the multiplier effect of tourist spending and the linkage of this industry to almost all other industries. This paper aims to estimate the economic impact of visitor spending in the Kruger National Park. The following objectives are set: (1) to determine the spending pattern of a typical tourist visiting the Kruger National Park, (2) to determine the contribution of tourists visiting the Park to the economy of the region. The methodology used includes both a survey and an input-output analysis. A survey conducted in June 2002 was used to determine the spending pattern of tourists visiting the Park and together with additional secondary data, were used to determine the contribution of visitor spending in the Park to the economy of the region. The results of the survey indicate that tourists spend most of their money on accommodation and transport in the Park. The South African National Parks (SANP) has created an environment that induces spending, but recommendations are made to encourage even more spending by tourists, thereby enhancing the economic benefits of the Park.     

‘All that jazz’: the relationship between music festival visitors’ motives and behavioural intentions

ABSTRACT

This exploratory study investigated the relationship between visitors’ behavioural intentions (ex-post) and their motives (ex-ante) for attending a jazz festival. The aim was to discover whether a music festival brings additional intangible benefits. The research followed a quantitative approach by conducting a visitor survey at the Cape Town International Jazz Festival in South Africa. Structural Equation Modelling showed that music festivals have the potential to create benefits beyond the festival itself or the host destination, particularly fostering an appreciation of a music genre, increasing purchasing of music, and boosting music tourism. The findings showed that a music festival could have far-reaching benefits that can contribute to its legacy. It also showed that visitors’ motives have a unique relationship with their behavioural intentions, which emphasizes the need to market the festival accordingly.     

The impact of tourism on poverty in South Africa

This paper evaluates the potential impact of tourism on poverty in South Africa on the basis of recent survey data on international tourism spending patterns. It looks at three scenarios, using an applied general equilibrium model. The main finding is that the poor benefit very little in the short term from additional tourism income. A further finding is that domestic and international tourist expenditure affect the economy differently; both markets are therefore important. In essence, the research confirms that tourism receipts can be used as a tool to alleviate poverty, but in South Africa this must be supported by policies that focus on the labour market and human resource development.     

Determinants of Spending: an Evaluation of Three Major Sporting Events

South Africa plays host to a number of major sporting events that takes place annually such as the Two Oceans Marathon, the Argus Cycle Tour and the Midmar open water mile. This research aims to identify the socio‐economic differences of participants in the events and to determine the key drivers of their spending. Three surveys were conducted at the events during 2008 and 2010. The data analyses include a factor and a regression analyses. The analyses identified the different motives why participation takes place, the socio‐demographic differences between participants and the impact thereof on spending. Copyright © 2011 John Wiley & Sons, Ltd.     

The impact of 1992 Europe on the United States' economy

Plenary Panel Address at the Twenty-Ninth International Atlantic Economic Conference, March 17–23, 1990, Geneva.     

A typology of memorable experience at Nelson Mandela heritage sites

This study examines cultural heritage tourism by identifying and segmenting heritage site visitors according to the aspects they define as necessary for a memorable heritage site experience. The research focusses on visitors to Nelson Mandela Heritage Sites and emphasises that the links between the attributes of a site and the visitors themselves are essential to understanding tourists’ willingness to pay to visit the mentioned sites. A typology of visitors that the authors labelled ‘auxiliary experience seekers, convenience experience seekers and comprehensive experience seekers’ (ACC) was used. The results revealed comprehensive experience seekers as the most critical market segment regarding the much significantly higher amount they are willing to pay when visiting Nelson Mandela Heritage Sites. This leads to a better understanding of aspects contributing towards a memorable heritage site experience as well as to visitors’ willingness to pay for such experiences. This study also provides further insight into cultural heritage tourism in general. Moreover, such segmentation was found as a useful research tool for producing a distinct visitor profile as well as how a memorable experiencing can be generated by suggesting diversified pricing at such sites.     

Understanding the Zion Christian Church (ZCC) Pilgrims

The purpose of this research is to analyse the motives and segment the Zion Christian Church (ZCC) pilgrims to the Zion City of Moria in South Africa during Easter according to these motives. Seven motives were identified: spiritual fulfilment, inner peace, inner healing, faith exploration, congregational togetherness, personal fulfilment and religious participation. Based on these motives, pilgrims were grouped into three distinctive clusters namely devotees, explorers and seekers. These clusters differ significantly based on their motives, socio‐demographic and behavioural characteristics, thereby showing that these pilgrims are not a homogeneous market. This research contributes to the knowledge base regarding characteristics and behaviour of these specific and distinctive pilgrims in South Africa. Copyright © 2014 John Wiley & Sons, Ltd.