Market-based capabilities and financial performance of firms: insights into marketing’s contribution to firm value

While there is recognition that market-based capabilities contribute to a firm’s financial performance, the exposition is largely conceptual (Srivastava et al. Journal of Marketing 62:2–18, 1998; Journal of Marketing 63:168–179, 1999). Using a resource based view of the firm, the present study proposes that (1) market-based assets and capabilities of a firm impacts (2) performance in three market-facing business processes (new product development, supply-chain and customer management), which in turn, influence (3) the firm’s financial performance. It develops related hypotheses and tests the framework empirically. The study also examines for the first time the interrelationship among the three business processes and their impact on the market value of firms. Further, the study examines the moderating influence of two organizational variables—size and age of the firm. Overall, the major contribution of the study is that it offers a process linkage between capabilities, process performance and financial performance. The results of this research will provide strategic insights to managers on optimal customer management, product development and supply chain strategies.

Connecting big data management capabilities with employee ambidexterity in Chinese multinational enterprises through the mediation of big data value creation at the employee level

Drawing from the knowledge-based dynamic capabilities (KBDCs) view, this study examines the association of big data management capabilities with employee exploratory and exploitative activities at the individual level. Furthermore, it also investigates the mediating role of big data value creation in the association of big data management capabilities with exploratory and exploitative activities. The partial least square method was employed to analyse the hypotheses using data collected from 308 employees of 20 Chinese multinational enterprises. The existing literature gives scant attention to the role of big data management capabilities at the individual level. The main contribution of this study is that it conceptualises big data management as the ability to utilise external knowledge (generated from global users) under the resource constrained environment of an emerging economy. Furthermore, this study builds upon the existing literature on KBDC to explain big data management capabilities as antecedents to ambidexterity at the individual employee level.     

Innovation as a driver of eco‐innovation in the firm: An approach from the dynamic capabilities theory

The aim of this study is to investigate how innovative capabilities of the firm affect eco‐innovation from a dynamic capability lens. We build on OECD research to conceptualise eco‐innovation as the capacity with which firms modify, redesign, and create products, processes, procedures, and organisations in order to reduce environmental impact. We propose and test the temporal and relational properties of eco‐innovation as a capability. We demonstrate that eco‐innovation possesses two properties of innovative capabilities, namely, persistence over time and interrelation with other innovations. We thus shed new light on the mechanism through which firms engage in eco‐innovation. We also provide empirical evidence to the debate on the relationship between the “normal” innovation (technological or nontechnological) and eco‐innovation. We show that eco‐innovation and innovation are interrelated both simultaneously and sequentially. Moreover, we show that innovation capabilities and eco‐innovation are not only related, but they also have a complementary nature, which facilitates the development of future eco‐innovation.     

Prioritization of aircraft maintenance unit strategies using fuzzy Analytic Network Process: A case study

In this paper, a new methodology for prioritizing strategies using an integrated approach of fuzzy Multiple Criteria Decision Making (MCDM) is proposed. A case study in an aircraft maintenance unit showed that the “Financial” criterion and the sub-criterion of “Competitiveness and Improving Customer Satisfaction” (with weights of 0.3108 and 0.84, respectively) were the most critical ones. Due to the internal relations between the criteria and sub-criteria in the fuzzy MCDM and the opinions of the experts of the aircraft maintenance unit, the weights of the main criteria obtained were closer to the actual conditions.     

Green process innovation and operational performance: The role of proactive environment strategy,technological capabilities,and organizational learning

With increase in the focus on environmental protection, firms are integrating sustainability issues in process and product innovations. Firms can contribute toward sustainability and also improve operational performance through green innovation practices. However, the adoption of green innovation practices depends on the proactivity of top managers toward environment management. In this paper, we study the relationships between proactive environment strategy, green process innovation (GPRI), and operational performance. Further, we examine the mediating effect of dynamic capabilities (DCs) (technological capabilities and organizational learning) between GPRI and operational performance. The proposed framework is tested by data collected from the Indian manufacturing industries and using partial least squares (PLS) technique. The findings demonstrate proactive environment strategy as an important antecedent for GPRI practices. Second, technological capabilities and organizational learning mediate between GPRI and operational performance. The results of the study are useful for managers in the manufacturing firms, who are interested to implement GPRI practices or who are in the early stage of implementing the GPRI practices.     

论混凝土坝水工建筑物的维护管理

混凝土大坝是水工建筑物最重要的组成部分,它的安全状况直接决定着整个枢纽的安全。文章主要从水工建筑物的运行、巡视检查和维护管理等三个方面论述如何进行混凝土坝水工建筑物的维护管理。     

How dynamics,management, and governance of resource deployments influence firm‐level performance

To help understand how firms develop and maintain dynamic capabilities, we examine the effects of the dynamics, management, and governance of R & D and marketing resource deployments on firm‐level economic performance. In a sample of technology‐based entrepreneurial firms, we find that a history of increased investments in marketing is an enduring source of competitive advantage. We also find that managers' firm‐specific experience positively moderates the relationship between R & D deployment intensity and economic returns. In addition, institutional ownership boosts economic returns from marketing deployments by subjecting these deployments to increased scrutiny and by sending positive signals to the market about the firm. Copyright © 2005 John Wiley & Sons, Ltd.     

A framework linking intangible resources and capabiliites to sustainable competitive advantage

This article is concerned with the role of intangible resources in business strategy. In particular it is concerned with identifying the intangible sources of sustainable competitive advantage. Sustainable competitive advantage results from the possession of relevant capability differentials. Regulatory and positional capabilities are concerned with intangible assets; functional and cultural capabilities are concerned with competencies. A framework linking intangible resources to capabilities has been devised and is used as the basis of a new technique for identifying the relative contribution which the different intangible resources make to competitive advantage. The results of the use of this technique in six case studies are reported.     

论混凝土坝水工建筑物的维护管理

混凝土大坝是水工建筑物最重要的组成部分,它的安全状况直接决定着整个枢纽的安全。文章主要从水工建筑物的运行、巡视检查和维护管理等三个方面论述如何进行混凝土坝水工建筑物的维护管理。