A model to evaluate the effectiveness of enterprise training programmes

This paper describes a model developed to measure customer satisfaction with enterprise training programmes. Based on developments in customer satisfaction and quality measurement, it is proposed as an alternative to the training evaluation model developed by Kirkpatrick (1959). A single indicator, a Customer Satisfaction Index (CSI), quantifies the level of satisfaction with each training programme. The model also measures the individual parameters that contribute to the CSI, as well as their relative importance. It facilitates a benchmarking process regarding these parameters and between training programmes. The development process of the model is described, as is its use in practice.     

浅谈水利建筑工程的现场管理

建筑施工现场管理离不开过程、质量、安全的管理。制订高标准的目标，采取切实可行的管理措施，其目的是有效地完成施工项目的合同承包目标，使企业取得相应的经济效益。     

Hedonic adaptation and the role of decision and experience utility in public policy

Many economists are becoming supportive of ‘soft’ paternalistic interventions that help people to avoid common decision errors without curtailing individual autonomy. To identify when such interventions could be beneficial, and to assess their success, requires a welfare criterion. However, traditional preference or choice-based criteria cannot serve this function because they assume that whatever people choose makes them better off. An alternative criterion that bases welfare on happiness rather than choice avoids this problem but has several of its own drawbacks. Most notably, people often adapt to serious chronic health conditions, and exhibit high levels of happiness, even though both those with and those without the condition agree that it is much preferable to be healthy. After reviewing different lines of research that shed light on the pros and cons of these alternative welfare criteria, we argue that no simple criterion based on either concept can surmount these problems. Instead, evaluations of welfare will inevitably have to be informed by a combination of both approaches, patched together in a fashion that depends on the specific context.     

Towards an understanding of supply chain quality management

In this paper, we define supply chain quality management (SCQM) to operationalize and understand the effect of increased emphasis on supply chain management on the practice of quality management. We review current research in quality management and identify common themes found in the literature. Key quality management content variables identified are customer focus, quality practices, supplier relations, leadership, HR practices, business results, and safety. We use these variables to propose areas for future research in the field of supply chain quality management.     

Learning: The interface of quality management and strategic alliances

In this paper, we investigate the practice of quality management in strategic alliances. By employing a relational view of inter-organizational competitive advantage, the paper addresses the concept of quality management in strategic alliances and networks. We argue that institutional/network relationships influence the practice of quality within a network. In that regard, firms that have adopted quality management practices are more effective in managing and coordinating their interactions with other firms in the network, which results in their enhanced learning capability within the alliance.The proposed framework recognizes the role of trust and cooperative learning as critical factors that affect the success of strategic alliances. It has been argued that firms within an alliance need to achieve the paradox of control and learning. We examine the role of trust as a control mechanism in strategic alliances and address the importance of cooperative learning within alliances. Several hypotheses have been proposed and future research has been outlined.     

Recent and Future Developments Related to “Gdp and Beyond”

Progress of societies? Well‐being of citizens? Trans‐generational impact of policies? To answer such fundamental questions and much more, the European Commission published, in August 2009, its Communication on “GDP and Beyond: Measuring Progress in a Changing World.” Through a co‐operative project, co‐chaired by Eurostat and INSEE (France), the ESS acted decisively and established an action plan to be carried out by 2020 in the context of the European Statistical Programme. This plan which also builds on Eurostat's work on Sustainable Development Indicators. For most of these actions, work has either been accomplished or is in good progress. Further challenges lie ahead, including reconciling macro‐ and micro‐data sources on household economic resources and completing the indicators set on Quality‐of‐Life. The work will also contribute to the global efforts on the Sustainable Development Goals/post‐2015 development agenda.     

农村转移劳动力就业质量实证研究--基于河北省的实证分析

如何进一步提高农村转移劳动力就业质量,事关国民经济健康顺利发展,同时也是确保我国城镇化建设顺利实施的关键。通过对河北省农村转移劳动力抽样调查的结果分析,发现经济发展水平、城乡二元体制、就业市场分割、就业歧视以及劳动者素质是影响农村转移劳动力就业质量提高的原因。要想确保农村转移劳动力就业质量不断提高,就必须让政府和企业共同发挥作用,转变就业理念,完善社保体系,发挥工会作用,健全工资增长机制等,从多角度入手来提高劳动者就业质量。     

Export industry policy and reputational comparative advantage

Country-of-origin reputations are endogenized in this paper and it is shown that otherwise identical countries can be correctly perceived as differing in their percentage of high-quality producers. These self-fulfilling reputations determine not only the average quality of a country’s exports but also the type of products in which a country specializes. Hence, the pattern of international trade can be determined by this ‘reputational comparative advantage’. An inferior country-of-origin reputation leads to lower national welfare, therefore, several trade and industrial policies that can improve country-of-origin reputation are examined.     

旅游高职院校教学改革思考

随着社会经济的发展,各行各业对实用性人才的需求日益增大,因此,深入教学改革,提高旅游高职教育教学的质量问题慢慢凸显出来。本文就深入教学改革,对影响旅游高职教育教学质量的因素进行分析并提出相应的对策。     

湖北与浙江两省利用外国直接投资比较分析

改革开放以来,利用外国直接投资成为各地发展经济的一种重要的方式,它弥补了国内私人和政府投资资金的不足,有效地刺激地方经济增长。作为中部的湖北省,与地处东部的浙江省,在利用外国直接投资(FDI)方面有着显著差距,两省的外国直接投资绩效也不相同,浙江利用FDI的总量规模和增长速度比湖北要高,来源结构更为合理,外商投资企业对出口的贡献更为明显;湖北利用FDI的质量更高,外资对湖北经济增长的贡献更为重要,对产业结构的调整影响更大。