Assessing the effectiveness of the Malcolm Baldrige National Quality Award model with municipal government

This study examines the applicability of the MBNQA 2002 criteria to the government sector and contributes to the growing body of literature that addresses the need for performance metrics for government organizations. As the MBNQA is being proposed and pilot tested in government organizations, this work provides support for the transference and application of the model to government services in a municipal government.This study demonstrates the first structural model test using Partial Least Square (PLS) of an instrument that was based on a one-to-one item to criteria correspondence. We collected data from a city government and used PLS to analyze the survey data and tested the MBNQA model fit. The findings of this study show that the proposed Malcolm Baldrige National Quality Award (MBNQA) criteria-based instrument provides a viable set of measures for a municipal government to review and measure their business (organization) processes. These measures can enhance decision making about resource allocations because such measures allow evaluation of processes and a better understanding of the integration among these processes.     

非战争军事行动油料保障训练研究

从训练内容、训练模式、训练手段和训练保障四个方面对非战争军事行动油料保障训练特点进行总结,有针对性地提出非战争军事行动油料保障训练的对策措施,对组织、改进非战争军事行动油料保障训练及提高训练水平具有指导意义和实践价值。     

电力系统中长期负荷预测方法的研究与程序设计

文章探讨了电力系统负荷的组成、特点,在分析比较常用的预测方法优缺点的基础之上,采用了灰色．预测法与回归法相结合的方法建立了中长期负荷预测模型,把负荷预测工作分为2个部分：即用灰色预测法进行相关因素的预测和用回归法进行负荷预测。该模型充分利用了灰色预测法要求负荷数据少、不考虑分布规律、不考虑变化趋势、运算方便、易于检验等优点及回归法能够考虑到负荷所受的多种因素的特点,模型参数估许技术比较成熟,预测过程简单。     

民营上市公司资本结构与股权再融资绩效

在现有资本结构理论的基础上,结合财务相关理论,基于对我国民营上市公司股权再融资前后情况的考察,通过实证分析方法对2007年进行股权再融资的民营上市公司的基本财务数据进行定性与定量分析,揭示了民营上市公司股权再融资资本结构与经营绩效之间的关系。     

融合互联网技术与运筹学实现网上辅助决策系统探析

文章以获取交通运输的最短路径问题为例,深入探讨如何将计算机网络、数据库、程序设计等相关技术与运筹学理论相结合,开发计算机辅助决策系统,为网络用户提供科学、方便、快捷的辅助决策服务,以实现工作效率的提升与成本的降低。     

Top management team turnover, CEO succession type, and strategic change

While previous research suggests that CEO turnover correlates with strategic changes in firm's operations such as discontinuation of operations, we demonstrate that such findings apply only to specific types of CEO turnover, and only if non-CEO members of the top management team also exit the firm. Our analysis examines cases of contender, follower, and outsider succession and reinforces the key role of non-CEO departures in strategic change at a firm. The results support an integration of the upper echelons perspective and the power circulation theory view of top management team turnover.     

SHIBOR市场预期理论的实证检验

本文使用SHIBOR市场期限为1个月及以上的中长端利率数据,针对由预期理论推导出的三个模型进行了回归检验,提出期限为1个月的利率与其它长端利率的利差是平稳的,但是利差对长短期利率变动的预测与理论不一致,即存在预期迷惑现象,因而拒绝了预期理论;长端利率之间的利差不平稳,因而长端利率整体上不支持预期理论。此外,考虑到回归结果的稳健性,本文还按照不同的方式选取了两组样本数据,通过使用不同的数据仍然可以得到相似的结论,这表明回归结果是在一定程度上是稳健的。对预期理论的背离表明SHIBOR市场中长端利率的变动未能充分反映金融市场资金的供需情况,因而有待进一步发展。     

基于调度安全防误的智能操作票研究与分析

为提高智能操作票在电力系统流转的安全性和可靠性,又鉴于调度一职作为目前操作票正式流转的发起方,为保障智能操作票顺畅实施,本文就调度安全防误的角度,在调度内部工作流转和调度外部与监控交互两个层面的安全防误展开分析。同时,在以上两个层面上重点论述网络拓扑分析、倒闸和线路操作、调控间信息交互,进而完善和加强智能操作票基于调度的安全防误手段。     

The role of uncertainty in the term structure of interest rates: A GARCH-ATSM approach

This article examines the roles of uncertainties regarding various macro-variables in determining risk premiums of bond yields. We develop a multivariate GARCH-VAR to quantify uncertainties regarding inflation, real activities and monetary policy as time-varying conditional variances. We jointly estimate the multivariate GARCH and no-arbitrage bond pricing equations using a maximum likelihood method. The results indicate that the inflation uncertainty is the largest contributor to the dynamics of long-term yields since the 1980s, while the monetary policy uncertainty also plays noticeable roles.     

The Impact of Automation in Service Industries＂ An Empirical Study

Academic research into service industries has explored the characteristics of interpersonal interactions between employees and customers, but there are few studies addressing the issues of consumer interaction with technology and its influence on the objectives and results of the operations subsystem. This study examines the elements of the service encounter, and the changes automation originates in them and their relationships. The paper also examines changes in the elements and results of the operations subsystem, as a result of automation. We propose that the customer＇s relationship with employees and/or technology and automated systems for the service impact the objectives and results of the operations subsystem, all of which could have an effect on the company＇s competitive position. The empirical study is focused on four industries, namely, toll motorways, car parks, carwash and video/DVD rental companies, in an attempt to identify objectives that lead companies to implement automated processes affecting the customer＇s relationship with the company. The hypotheses generated are contrasted with a structural equation modelling. The results confirm that the customer＇s relationship with employees and automated systems for the service impacts the objectives and results of the operations subsystem. Also, the results show how automation can enable firms simultaneously to achieve acceptable levels of flexibility and productivity, two dimensions that have traditionally been considered opposites.