企业物流业务外包的利益与风险分析

企业物流业务外包能够减少设备投资,降低成本;集中有限资源,发展核心业务;得到更专业化的服务,提高服务质量。需要注意的问题是:物流业务外包在带来利益的同时,也隐藏着物流业务控制能力下降、客户关系管理削弱、信息泄露等风险。企业应正确识别核心竞争力,选择好外包伙伴,控制物流外包活动,调整企业内部组织结构,以"双赢"为原则,巩固合作关系。     

The impact of perceived benefits and risks on current and desired levels of outsourcing: Hotel managers’ perspective

The purpose of this paper was to investigate the interactions between perceived benefits and risks of outsourcing and outsourcing adoption from the hoteliers’ perspective. Data were collected from 123 hotels in Egypt using a list of 32 hotel activities. Results revealed that managers’ perceived benefits of outsourcing had a direct positive effect on the current level of outsourcing, while indirect effects on the desired level of outsourcing. Interestingly, results confirmed the mediating role of current outsourcing between managers’ perceived benefits and the desired outsourcing. However, the perceived risks of outsourcing had a nonsignificant moderating effect. The findings provide implications for both theory and practice.     

How and when environmental orientation drives corporate sustainable development in a cross-national buyer–supplier dyad

This study aims at relating the role of environmental orientation to corporate sustainable development within a cross-national buyer–supplier dyad. To this end, it specifically proposes and empirically tests a model delineating how the international buyer's environmental orientation would influence its green supplier development (GSD) activities, then its outsourcing supplier's green product strategies (GPS), and finally total relationship value (TRV) of the entire buyer–supplier dyad. It also examines how supplier overall information technology advancement (SOITA) would further moderate the aforementioned influences. Survey results derived from 202 buyer–supplier dyads have provided empirical support for all the hypothesized relationships of the proposed model. To summarize, the findings show that international buyers' internal and external environmental orientations both serve as a major driver for their GSD, which, in turn, significantly advances outsourcing suppliers' practice of GPS and consequently enhances TRV. Moreover, this study has demonstrated that SOITA exerts a significant and positive moderating effect on the GSD–GPS link. Overall, this study provides important insights into understanding the complex and contingent processes underlying the influence of the international buyer's environmental orientation on the joint performance of the dyad.     

Public–private partnerships in Social Impact Bonds: facilitating competition or hindering transparency?

ABSTRACT

The use of Social Impact Bonds (SIBs), which introduces the potential for investor profit in public service provision, has been widely discussed. Some argue that SIBs might promote government transparency because outcome data collection and evaluation are part of contractual terms. On the other hand, some argue that SIBs might hinder government transparency because more contractual parties might lead to more uncertain data ownership and because the profit motive transforms information into a competitive advantage. This paper looks at SIBs in five countries, examining how transparency differed between SIB and non-SIB financed programmes at the same social service provider. On the positive side, SIBs led to more and longer collection of outcome data and the publication of evaluations. On the negative side, it was found that SIBs tend to generate significant obstacles to the release of data to academic researchers and that sponsored evaluations do not measure impacts.     

对人力资源管理外包商的风险防范研究

企业实施人力资源管理外包必然会面临外包商给企业带来的风险。文章从监督和激励两个方面研究了人力资源管理外包商给企业带来的风险以及防范问题。文章首先讨论了外包商与企业可能出现的博弈情况,并基于此从防范外包商违规操作给企业带来风险的角度设计了企业监督外包商的模型,并对此进行了分析;其次,从防范外包商不努力工作以及隐藏信息给企业带来的风险的角度设计了企业激励外包商的模型,提出了适合于外包商的激励机制。     

中国承接国际服务外包研究综述

中国承接国际服务外包研究是服务贸易领域研究的一个重点和热点,文章从中国承接国际服务外包的意义和作用、中国承接国际服务外包的现状和问题、中国承接国际服务外包的政策建议三个方面对现有的主要研究成果进行梳理。     

银行信息系统外包及其风险管理研究——以C银行风险管理为例

银行投入了大量的资金进行IT建设,优化业务流程,提高服务效率,其普遍采用的方法是外包。但是,在开发和外包过程中,由于缺乏对项目的风险管理,问题不断产生,可能直接影响项目的上线。银行IT外包风险管理的一个有效手段就是对该风险的预先防范,对每个风险事件的风险影响程度、风险产生概率进行评估,为IT外包风险管理提供科学的依据,提高风险管理的效率和质量。本文详细地辨识了银行IT外包风险的风险源,并以C银行IT外包为背景,运用Borda方法对各种风险进行了评估。在此基础上,分析了风险的控制和防范策略,为银行业IT外包风险管理提供了一个实用而有效的菅理范式。     

国际外包的生产率效应及行业差异——基于中国工业行业的经验研究

本文根据1997年和2002年的投入产出表数据计算了中国35个工业行业的物质投入外包和服务外包比率,并以面板数据模型检验了不同形式的外包对全员劳动生产率的影响,最后考察了外包对生产率影响的行业差异性。研究结果表明,在我国工业行业中,外包有利于企业劳动生产率的提高,而且服务外包对生产率的影响程度大于物质投入外包:高技术、低开放度以及大规模行业中国际外包对生产率的促进作用更为显著。本文有两个原创性贡献:一是区分了物质投入外包和服务外包对中国工业行业劳动生产率影响的差异;二是发现行业性质影响国际外包对生产率作用程度的大小。     

中印两国发展服务外包的比较分析

以"服务外包"为特征的新一轮国际产业转移正在兴起,多年来,印度服务外包业发展迅速,一直处于全球领先地位。尽管中国的服务外包产业近几年取得了很大的成就,但与印度相比差距还是很大。本文希望通过比较分析中印两国发展服务外包的发展,从而对中国发展服务外包提出一些对策和建议,使中国趋利避害,努力承接国际服务外包。     

服务外包:金融危机下发展中国家的机遇与挑战

服务外包作为服务业国际分工格局形成和产业结构国际间传导的重要渠道,其发展对于发展中国家服务业能否进入全球分工体系具有重要意义。2008年全球金融危机的出现给服务外包带来挑战的同时,更使服务外包可能面临行业洗牌而给发展中国家提供了新的发展机遇。原处服务外包相对劣势的我国能否抓住这次契机,成为影响我国今后服务外包发展的新课题。