Analysing reviews in the Web 2.0: Small and medium hotels in Portugal

This study presents a characterisation of online reviews for small and medium hotels (SMH) in Portugal. We collected and analysed 1500 online reviews from 50 SMH. The findings show that room, staff and location were the concepts most frequently appeared in the reviews, with cleanliness, friendliness, helpfulness, and centrality of position the terms most frequently used to qualify the concepts. This study points out the main features which SMH managers should prioritize.     

A change in market microstructure: the switch to electronic screen trading on the New Zealand stock exchange

The New Zealand Stock Exchange (NZSE) switched from open outcry trading to an electronic screen trading system on June 24, 1991. The change was made by the members of the exchange to improve the trading system and to reduce costs. This paper investigates empirically whether improvement was achieved through a reduction in transaction costs. The tests and results focus on order-flow migration to the exchange from alternative execution locations and changes in bid-ask spreads. On balance, we conclude that transaction costs have declined.     

间接故意传播淫秽电子信息行为的定罪探讨

传播淫秽电子信息的行为主观上既可出于直接故意也可出于间接故意;出于间接故意实施的客观上必须发生特定的危害结果才能成立传播淫秽物品罪。在对特定危害结果的认定上,不能机械适用最高人民法院和最高人民检察院《关于办理利用互联网、移动通讯终端、声讯台制作、复制、出版、贩卖、传播淫秽电子信息刑事案件具体应用法律若干问题的解释》(一)第3条的规定。网络环境之下,亟待提高传播淫秽物品罪的法定刑。     

物流因素对香蕉品质安全的影响研究

当前水果市场供应体系存在着运输物流成本高、流通环节复杂等问题,消费者无法得到高质量、新鲜的水果。文章以物流因素对香蕉品质安全的影响为例,利用主成分分析法对包装、运输、贮藏等因素进行研究发现:香蕉的安全包装时间为0~3d,运输最佳时间为0~2d,贮藏保质期为35d。并根据试验结果提出了包装、保鲜、运输及贮藏方面的物流模式优化建议,以期为行业相关部门制定标准提供参考。     

论海外企业的抵补保值

<正> 随着对外开放的日益深入,许多进出口公司为了拓展海外市场,纷纷在海外成立一些行政上隶属本公司,经营上完全独立、自负盈亏的海外企业。这些企业的成立,对公司直接听取消费者意见,了解市场需求,扩大商品销售均起着不可估量的作用。     

Strategic Internet application trends in supply chain management

The Internet is evolving as a powerful force in the new marketplace where the nexus of competition has changed from individual firms to efficient supply chain networks both between firms and within industries. This study explores Internet adoption patterns and operational applications in US supply chain networks. The data reveal that the integration of the Internet into supply chain management applications has increased and has moved away from indiscriminate application of novel Internet technologies towards becoming a focused endeavor with precise expectations and measurable goals. Specifically, the study finds that Internet usage within supply chains is maturing as evidenced by enhanced and increased productivity, reduced costs and increased profit for participating firms.     

电子商务中的不正当竞争及其法律规制

电子商务实践中存在着主体混同行为、商誉侵权、侵犯商业秘密、域名抢注以及垄断等不正当竞争行为 ,束缚了电子商务的发展。对此应当从现有立法规制和今后立法约束两个方面寻求对策。     

Evaluating domestic bias on airline passengers’ ratings: The moderating effect of cultural value orientation

We explore differences in airline passengers’ online ratings toward domestic and foreign carriers. Using a dataset of more than 380,000 airline passenger reviews obtained from TripAdvisor, we show that on average passengers express higher satisfaction (as proxied by their overall rating) for airline service encounters with domestic carriers, exhibiting a form of domestic bias. Using Hofstede’s framework, we examine how cultural dimensions influence the strength of this bias and find support for the moderating impact (positive and negative) of passengers’ cultural dimensions on their provided ratings toward domestic airlines. The study has theoretical and practical implications for international marketing researchers and airline operational planners.     

The power of the pen: Handwritten fonts promote haptic engagement

Consumers are increasingly bombarded with merchandise and offers, making clear the need for visually distinctive and sensorially engaging product packaging design. The current research demonstrates that the use of handwritten fonts on product packaging elicits an approach tendency and enhances haptic engagement, which influences product evaluation and choice likelihood. A pilot study quantifies the use of handwritten fonts in four grocery product categories to establish that the study of handwritten fonts as a packaging design element is a worthy one with managerial significance. Four experiments are then presented. Studies 1 and 2 use real products to show that a product label with a handwritten (vs. typewritten) font elicits haptic engagement and, enhanced product evaluations (Study 2). Study 3 identifies a boundary condition such that the focal effect is observed only for benign (safe and enjoyable) product categories, but not for risky (unsafe and dangerous) ones. Study 4 relies on a simulated store setup with actual products to illustrate the differential preference for products with a handwritten (vs. typewritten) font when choosing between brands in a benign (vs. risky) product category.