Promoting Friendship on the Road to Development

As Bangladesh celebrated its 37th anniversary of Independence and National Day on March 26, China＇s Foreign Trade interviewed H.E.Mr.Munshi Faiz Ahmad,Ambassador Extraordinary and Plenipotentiary of Bangladesh to the People＇s Republic of China.＂Bangladesh and China enjoy traditional friendship for a long time.For example,Xuan Zang （the Chinese Buddhist monk famous for his＂Journey to the West＂during the Tang dynasty） and Admiral Zheng He （the great Chinese navigator from the Ming dynasty） visited Bengal in their respective times.     

The impact of workplace ostracism in service organizations

This study examines the effects of personal and situational determinants on work engagement and service performance. Drawing on Conservation of Resources (COR) Theory, we hypothesize that workplace ostracism will reduce work engagement and service performance and that highly neurotic individuals are more susceptible to ostracism. To test the model, we collect longitudinal data from 304 supervisor–subordinate dyads in 19 Chinese hotels. As predicated, we find that: (1) workplace ostracism is negatively related to service performance; (2) workplace ostracism negatively impacts employee service performance via work engagement; and (3) neuroticism strengthens workplace ostracism's direct effect on work engagement and indirect effect on service performance. The implications of these findings, the strengths and limitations of the study, and directions for future research are discussed.     

Afro-Diasporic women navigating the black ceiling: Individual,relational, and organizational strategies

In this article, we describe how the black ceiling—upheld by the powerful institutional logics of patriarchy and white supremacy, inordinately challenging and interlocking systemic barriers to leadership advancement—leads to the dearth of Afro-Diasporic women in senior corporate leadership positions and pathologizes Afro-Diasporic women as multiple outsiders. As a result, Afro-Diasporic women’s well-being in the workplace is compromised and many adopt coping and survival strategies to navigate a myriad of relational and environmental phenomena, such as spirit murder, emotional taxation, social closure, white privilege, and white fragility. To navigate and ameliorate these dynamics, we advance several individual, relational, and organizational strategies that support Afro-Diasporic women thriving in the workplace.     

With a little help from my friends? Quality of social networks,job finding and job match quality

This paper studies the effect of network quality on job finding and job match quality using longitudinal data and a direct measure of network quality, which is based on the employment of friendship ties. Various identification strategies provide robust evidence that a higher number of employed contacts increases the job finding rate. Network quality also increases wages for high-skilled workers forming networks with non-familial contacts. Instead, for low-skilled workers, more employed familial contacts lead to a negative but not significant effect on wages. These findings reconcile previous mixed evidence of network effects on wages, indicating heterogeneity by skill level and relationship type.     

Toward the workplace of the future: How organizations can facilitate digital work

The workplace of the future focuses on how and what work is done, not where and when it is done. Thus, organizations increasingly provide new and innovative information technology (IT) to create the workplace of the future by effectively facilitating digital work. However, digital work means more than just using new, innovative IT. Along with increasing flexibility, employees also crave balance and structure when, for instance, it comes to the blurred boundaries between private and business life. Our article investigates how three organizations from diverse domains establish digital work. Based on our empirical results, we identify four major management challenges that organizations need to overcome in order to introduce digital work environments effectively. Further, we identify lessons learned and derive eight recommendations for organizations to facilitate digital work.     

Workplace spirituality as a mediator between ethical climate and workplace deviant behavior

This study investigates workplace spirituality as a mediator between organizational justice/ethical climate and workplace deviant behavior/organizational citizenship behavior. Data was collected from 641 Indian employees employed at economy to luxury hotels. Workplace spirituality mediated organizational justice-organizational citizenship behavior link and ethical climate-workplace deviant behavior link. The implications can help hospitality professionals in creating an ethical work environment that embraces justice and spirituality for the well-being of employees, the organization, and the community at large. Hospitality managers can cultivate workplace spirituality by adopting a humanistic work environment. Hotel employers can give their employees the freedom to bring their physical, emotional, intellectual, and spiritual attributes to the workplace so that employees can realize the meaning and purpose of their work and their full potential as a person. The results can also aid hospitality professionals in formulating new policies by embracing spiritually sensitive services. The limitations and directions for future research are outlined.     

Hotel employees’ fun climate at work: Effects on work-family conflict and employee deep acting through a collectivistic perspective

Although the importance of workplace fun in hospitality organizations has been emphasized by scholars, discussion of the mechanism of a workplace fun climate in collectivistic cultural contexts is still rare in current literature. Therefore, based on a collectivistic perspective, this study aims to examine the effects of a three-component fun climate at work (socializing with coworkers, celebrating at work, and global fun at work) on employee deep acting and work-family conflict. A total of 389 usable survey responses were collected from full-time hotel employees in China. The results of this study reveal that socializing with coworkers and celebrating at work enhance global fun at work. Moreover, global fun at work significantly reduces employees’ work-family conflict and strengthens their deep acting at work. Findings of this study not only contribute to knowledge of understanding workplace fun climate in hospitality literature but also offer valuable practical implications to the hospitality industry.     

Review of Korean workplace gender policy literature from 1989 to 2014

This paper systematically investigates the English literature on the study of the South Korean Government’s gender policies concerning Korean workplaces and has found that the scope and quantity of the relevant published research on this topic has greatly increased over the years. This research reviews 66 articles that were published in the literature of academic journals and non-governmental organizations from 1989 to 2014 and is meant to serve as a reference compilation of specific characteristics on the topic for interested international academics and policy-makers. Findings include a growing interest in the field of knowledge with most articles being published in roughly the last decade and on an increasingly diverse selection of topics. In addition, most articles are quantitative, though they are based on secondary data provided by the Korean Government, extant literature or the Occupational Wage Survey. Furthermore, this paper reviews the literature’s primary limitations and key words as well as outlines the future topics the academics wished to address.     

Social media friending in building coworker guanxi: A study in the hotel industry

An omnipresent ingredient in personal and professional lives, social media has changed interpersonal relationships in numerous ways. Using the case of Facebook, this paper explores the role of social media use with coworkers in hotels through a mixed method approach. The purpose of the study is twofold. First, in-depth interviews are conducted to develop scales of key factors that influence coworker social media friending. Second, a survey is employed to investigate the consequences of such work-life-crossing behaviors. A framework is tested leading from the motivational/de-motivational factors to workplace guanxi via interaction intensity, workplace fun, and stress. The results indicate that motivations for relationship reinforcement, career advancement, and compliance with peers lead to increasing coworker social media interactions, while negatively-valenced factors do not have a salient impact. Furthermore, while social media interactions induce both workplace fun and stress, the overall impact on coworker guanxi is positive.     

Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation

Workplace deviance poses a significant challenge in the hospitality and tourism industries. Based on conservation of resources theory, we develop a model proposing relationships between abusive supervision and frontline employees' deviant behaviors via their intrinsic motivation and core self-evaluation. We validate it with two surveys targeting 200 and 600 hotel frontline employees. Results confirm the detrimental impacts of abusive supervision on frontline employees’ deviant behaviors and the helpful mediating and moderating impacts of their intrinsic motivation and core self-evaluation. Courses of action are proposed to reduce the various human and financial costs at the individual, organizational, social and societal levels.