Employee satisfaction with schedule flexibility: Psychological antecedents and consequences within the workplace

Although balancing work-related and non-work-related time demands is an ongoing concern for many hotel workers, there is a dearth of research examining workers’ satisfaction with their work schedule flexibility. Using a sample drawn from nine different hotel properties in South Korea, this study finds that workers’ levels of emotional intelligence and overall job satisfaction serve as antecedents of their schedule flexibility satisfaction. Moreover, the study also finds that decreased turnover intent is a consequence of schedule flexibility satisfaction. Based upon these findings, both managerial and research implications are presented.     

Social identity, inequality and conflict

I extend the standard materialistic rational choice model of conflict to consider groups. In particular, I consider how the aggregate amount of conflict in society depends on which groups form and oppose each other. The study is motivated by empirical findings about the relationship between inequality, conflict and economic development. I focus on a salient comparison: ethnic groups vs. social classes. I show that, contrary to the conventional wisdom, class conflict is not necessarily worse than ethnic conflict. In fact, ethnic conflict is general worse when the distribution of income is more equal. I also investigate the impact of the fact that while ethnicity is immutable, since there is social mobility, class is not. I show that the direct impact of mobility of conflict is as conventionally believed, but that there are important indirect effects which make the net effect ambiguous. Received: June, 1998 / Accepted: November 22, 1999     

Resolving Cross-cultural Ethical Conflict: An Empirical Test of a Decision Tree Model in an Educational Setting

The authors have previously developed and described a decision tree model for addressing cross-cultural ethical conflicts. The model is intended to provide an ethically sound yet pragmatic tool for decision makers facing such situations. This paper presents the results of an empirical test of the model in an educational setting with a sample of business students. Students trained to use the model demonstrated significantly more flexibility and appropriateness in their decisions on case scenarios than those who were not trained. The implications for use of the model in educational settings and recommendations for future research are discussed.     

Strange bedfellows or an aligning of values? Exploration of stakeholder values in an alliance of concerned citizens against coal seam gas mining

In the inter-stakeholder relations in environmental and natural resource management disputes, farmers and environmentalists have traditionally fallen along opposing lines arguably due to seemingly incompatible values and fundamental differences between the groups. However, the expansion of the coal seam gas (CSG) industry has resulted in outrage and opposition from farming groups, environmentalists, and communities, leading to an alliance of these “strange bedfellows”. This study explored the opposition movement to CSG in Australia with the use of techniques from social psychology to investigate whether shared values provided the common ground for the alliance. An online survey of values was conducted (N = 197) with members of the CSG opposition alliance. No evidence was found to support the hypothesis that this alliance of stakeholders is comprised of two distinct sub-groups; farmers and environmentalists. The personal values of the respondents were highly inter-compatible, and aligned with social altruism. Sub-clusters were identified which corresponded with the extent to which respondents considered the CSG industry to impact on their lives. This research challenges the appropriateness of predetermined stakeholder classifications being applied to environmental and natural resource management issues, and highlights values as a relevant social factor in the cooperation potential of oft-conflicting stakeholder groups.     

The Current Impact and Carryover of Advertising on Sales in the Restaurant Industry

ABSTRACT

A common source of conflict in the relationship between restaurant franchise and franchisee involves advertising fees. Conflict arises when the franchisee feels that he or she has not received an adequate return on his or her advertising investment. This paper reports the results of a study conducted on both the short-term and long-term effectiveness (duration) of advertising among restaurant chains. The findings suggest that only a small proportion of restaurant chains enjoy immediate, positive returns to their advertising fees. However, over half of all chains examined realized a significant carryover effect of advertising. Several explanations are offered as to why these results are found and recommendations are made as to how restaurant chains should react to these findings.     

现代化进程中女性的职业角色与家庭角色的调适

在现代化进程中，职业妇女扮演着社会与家庭诸多方面多重的角色，在时间、精力、能力和资源分配上具有丰富多彩的特点，同时又容易发生冲突。究其原因，主要有社会生产力、职业女性双重角色评价标准、男女价值观以及传统文化的影响等。基于这样的原因，从职业与家庭之间寻求新的角色平衡、家务劳动社会化、实现夫妻角色互补、形成社会支持系统、塑造职业妇女的良好形象等方面入手来达到女性的职业角色与家庭角色的调适显得尤为重要。     

Marketing by CPAs

Abstract

Until the late 1970s, the AICPA discouraged commercial advertising and some other marketing tactics by practicing accountants. This study contacted 600 CPAs in the U.S. in an attempt to discover what kinds of marketing they employ, how useful they think it is, and how appropriate do they feel the AICPA's rules and regulations are in regard to marketing an individual CPA's services. Most thought the AICPA was fair. Accountants doing the most marketing tend to be younger males. “Conflict of Interest” was the area of most current concern in light of the ongoing problems of public accounting firms doing both auditing and consulting for the same client. “Newspaper” was the preferred advertising medium. Most of those surveyed were pleased the AICPA relaxed its restrictions on marketing and advertising, even though many CPAs still do not market their services to any great extent. This may change as younger accountants fill leadership positions in U.S. accounting firms.     

Development of the ‘Travelcard’ Concept in Urban Public Transport

Traditionally, urban bus operators have collected fares in cash for each trip. Some limited mechanisation has occurred in ticket issue at stations. Partly for reasons of operating convenience, there has recently been a shift to simpler fares and prepayment, notably through the introduction of ‘Travelcards', that is, tickets or passes permitting unlimited use of the network (or zones thereof) for a defined period. These cover both all-bus systems, and bus/rail networks (such as the West Midlands PTE system). They are now used in all main British conurbations, following introduction of the London Transport bus/rail Travelcard in May 1983. The Travelcard in effect redefines the ‘product’ being sold. Instead of the public transport service being perceived as a series of separate journeys, payment is made periodically for use of the network as a whole. Cost perception is thus put on a similar basis to that for the private car. The marginal money cost for each trip becomes zero. Interchange penalties associated with re-booking are eliminated. Payment may be made by cheque or credit card, rather than cash, further changing the perception of costs. Product quality is also enhanced through speeding up of services (one-person- operated buses), and enabling the user to select the quickest and/or most convenient route in a network by removing the interchange penalty.     

物权法与担保法的立法冲突及适用

我国在《物权法》中对担保物权列为单独一编并做出了许多新的规定,其中很多规定与《担保法》及其司法解释存在冲突,这些冲突优先适用于《物权法》。通过对两部法律进行的初步比较,并对这些不一致之处进行了相应归纳,确信对《物权法》的正确实施有所帮助。     

Neoliberal Wave Rocks Chilika Lake, India: Conflict over Intensive Aquaculture from a Class Perspective

Since the beginning of the 1990s, Chilika Lake, situated on the coast of the Indian state of Orissa, has been the scene of a conflict over intensive aquaculture practices, culminating in a process of de facto privatization of the lake. This conflict can be divided into two distinct phases that have seen the involvement from village to state level of different actors: in particular the traditional fishing people and the dominant classes in Orissa. This article analyzes the socio-economic dynamics governing the conflict. The specific aim is to investigate the dynamics of class reproduction, new forms of class oppression and the emergence of new forms of class consciousness related to the transformations caused by the new aquaculture practices. The role of class in India today is discussed and related to a fieldwork-based analysis of the two phases of this movement against intensive aquaculture.