Human capital in the Dubai hotel industry: A study of four- and five-star hotels and the HR challenges they face

Dubai brands itself as an international leisure and business center and home to the luxury hotel market. While hotel growth has been, and continues to be rapid, little is known about hotel employees, their demographics or how they feel about working in this industry. This article reports the findings of what is the first review of Dubai hotel human capital, noting there are significant difference in workforce demographics to other countries, for example, it is male dominated, highly educated, and employees note positive levels of organizational social capital. It also highlights potential challenges going forward.     

面向可持续发展的会计模式变迁

旅游饭店业和其他工业企业一样 ,也存在污染和资源浪费问题。本文主要指出了当今中国旅游饭店业的现状和面临的环境保护问题 ,阐述了实施绿色营销的必要性 ,探讨了实施绿色营销的思路和方法。     

论我国国有饭店的市场型委托代理模式--可行性与产权安排

国有饭店的改革问题一直是业界、学界和政府部门共同关注的问题，在分析了我国国有饭店现有的委托代理模式的基础上，对我国国有饭店实行市场型委托代理模式的可行性及其产权实现形式进行了研究。     

论我国饭店的等级划分与价格管理

在现实市场中,为了方便对酒店进行监督和管理,也为了不同层次消费者的需要,政府往往根据不同的硬件设施标准和软件服务水平对酒店进行等级划分;同时,由于我国旅游市场的外部性因素,政府又根据相应的标准对其进行一定的价格管制, 实行限价,藉此保护消费者,但是这会对消费者和经营者产生影响。     

高星级酒店创建职业化团队的必要性及途径

在外资知名酒店集团的强大优势面前,我国高星级酒店在竞争中一直处于弱势地位,如何在发展过程中创建一支有职业化的工作技能、职业化的工作形象、职业化的工作态度、职业化的工作道德的职业化团队以便在蓬勃发展的经济形势下充分利用市场提供的机会、合理地规避风险,并争取在行业竞争中取得竞争优势是大多数酒店的当务之急。     

The influence of trust perceptions on German tourists’ intention to book a sustainable hotel: a new approach to analysing marketing information

ABSTRACT

This study examined the relationship between German tourists’ trust perceptions and their intention to book a sustainable hotel, pioneering a new quantitative approach to sustainable tourism marketing. Data came from 300 respondents who participated in an online survey. Respondents were given a digital brochure to read containing information about a “fictitious” three-star beach hotel in Portugal, before completing a questionnaire that measured inter alia their intention to book this sustainable hotel. Both individual “general trust” (perception of others’ trustworthiness) and “specific trust” towards the fictitious hotel in the brochure were measured. The survey also evaluated respondents’ perceptions about the usefulness of the information in the brochure. Multiple regression analysis of the data indicated that general trust, trusting the hotel and perceived usefulness of the brochure were positively and significantly related to booking intentions. An interaction between general trust and perceived usefulness was also observed. This means that the higher the perception rate about the brochure's usefulness, the higher general trust was for booking intentions and vice versa. The practical implications of the results suggest that tourists could be motivated to book a hotel if its sustainability attributes and amenities were communicated in a trust inspiring way in marketing material.     

酒店行业协会的运行机制及其变迁——以广州地区酒店行业协会为例

行业协会在酒店业发展进程中发挥越来越大的作用,但在国内现行条件下,行业协会发展面临多重困难。文章以广州地区酒店行业协会为案例,采用实地调查和深度访谈的方法,讨论行业协会的运行机制及其变迁。研究认为,第一,"政会不分"是目前行业协会管理的主要问题,政府应创新行业协会管理机制,加快"政会分开"的进程,推进部分行业职能向协会转移;第二,酒店行业协会应大胆创新,依据地区、行业发展环境动态调整组织架构,丰富协会职能发挥,以此达到激活协会运行机制的目标。基于此,酒店行业协会可以更好地为会员酒店服务,提升行业专业化管理水平。     

北京市五星级酒店食品安全现状分析

本文以五星级酒店为研究对象,分析五星级酒店存在的食品安全问题,并针对这些问题提出解决对策,以期保证酒店餐饮食品安全,提高五星级酒店服务质量。     

卷接包集控系统网络结构的规划分析

为解决绵阳卷烟厂卷包生产过程中存在的设备自控关联性差、连锁方式难以改变、分散的设备与生产运行难以监控、生产管理模式难以满足柔性化生产等问题,引进了卷包集控系统,并对该系统的三层网络结构进行了规划设计、对比分析。通过改变三个网络层次之间的连接方式、网络拓扑结构,使卷接包生产因集控系统网络故障引起的停机时间降到最低。应用效果表明,改进后的网络结构有利于缩小网络规模,控制网络风险,保证数据交换,避免I/O整体失控,有效提高了通信网络的安全性和稳定性及网络资源的利用率。     

The first space hotel employees: Human resources challenges in a post-terrestrial paradigm

ABSTRACT

This article discusses some of the issues regarding the first employees to work in a space hotel. As space hotels initially will be vastly different to existing hotels on Earth, it is important to question what human resource challenges this will raise for hospitality workers and providers. To assist reflection on this issue, the notions of space tourism and space tourist are explored, and a definition of a space hotel is included to create product and service boundaries. Plausible futures methodology is used to create five main human resource considerations and concludes by suggesting this sector is largely unexplored.