Frontline employees׳ attitudes towards self-service technologies: Threats or opportunity for job performance?

Increasing diffusion of self-service technologies (SSTs) on the points of sale impacts on traditional retailing from several perspectives. For instance, SSTs have direct effect on front-line employees. Indeed, they may cause a potential reduction in personal contacts with clients, reduction of workers, modifying the job conditions and so on. To date, the effect of SSTs on the points of sale has been mainly investigated from a consumers׳ perspective, by mainly focusing on consumers׳ acceptance and usage of these systems. The aim of this paper is to make employees׳ point of view clearly emerge, through a qualitative approach focusing on the investigation of employees׳ perception of the consequences of these technologies on job performance. The content analysis based on exploratory in-depth interviews involves 250 frontline employees. Authors examine the success of technology from employee׳s standpoint by evaluating their attitude and considering the impact on their job performance perception. In this way, the analysis allows defining new variables which are not previously investigated, such as the perception of speed for task completion, which emerged as the most important factor for employees׳ self-evaluation. Hence, this study offers support for evaluating job performance considering the specific case of SSTs in the frontline employees as initial insights rather than definitive understandings.     

The potential for technology and knowledge transfers between foreign and local firms: A study of the construction industry in Ghana

Multinational corporations (MNCs) and other foreign firms can be conduits for technology and knowledge (T&K) transfer to host countries in the developing world. Most of the existing research focuses on T&K transfers through FDI and are drawn from Asia not Sub-Saharan Africa (SSA), although SSA is increasingly receiving foreign investment. There is a paucity of research that gives insights into project-level T&K transfer issues in SSA countries. Using the Ghanaian construction industry as an empirical focus, this article explores T&K transfer potential. The findings reveal significant weaknesses in T&K transfer across industry subsectors and between foreign and local firms. This arises from the potentially complementary but dissimilar resource and knowledge bases. The weaknesses are compounded by the absence of coherent government T&K development policies.     

Divergent diffusion: Understanding the interaction between institutions,firms, networks and knowledge in the international adoption of technology

Why do certain technologies diffuse globally while others spread only within certain areas of the world? I analyze the uneven process of international technology diffusion by focusing on how institutions moderate the impact of firm, network, and knowledge characteristics on the adoption of technology. The study shows that better economic institutions lower transformation costs; that similarities across social institutions minimize transmission costs; and that effective political institutions reduce transaction costs for technology diffusion. The impact of each institution-type on the diffusion process is based on the relative weight of the three different knowledge dimensions embedded in the technology. Complex technologies are most affected by economic institutions; tacit technologies are most dependent on social institutions; and systemic technologies are most influenced by political institutions.     

Do TFP and the relative price of investment share a common I(1) component?

Results from cointegration tests clearly suggest that TFP and the relative price of investment (RPI) are not cointegrated. Evidence on the alternative possibility that they may nonetheless contain a common I(1) component generating long-horizon co-variation between them crucially depends on the fact that (i) structural breaks are, or are not allowed for, and (ii) the precise nature and timing of such breaks. Not allowing for breaks, evidence points towards the presence of a common component inducing positive long-horizon covariation, which is compatible with the notion that the technology transforming consumption goods into investment goods is non-linear, and the RPI is also impacted upon by neutral shocks. Allowing for breaks, evidence suggests that long-horizon covariation is either nil or negative.Assuming, for illustrative purposes, that the two series contain a common component inducing negative long-horizon covariation, evidence based on structural VARs shows that this common shock (i) plays an important role in macroeconomic fluctuations, explaining sizeable fractions of the forecast error variance of main macro series, and (ii) generates ‘disinflationary booms’, characterized by transitory increases in hours, and decreases in inflation.     

Economic convergence: Policy implications from a heterogeneous agent model

In this paper we study the effectiveness of different types of cohesion policies with respect to convergence of regions. A two-region agent-based macroeconomic model is used to analyze short-, medium- and long-term effects of policies improving human capital and fostering adoption of technologies in lagging regions. With fully integrated labor markets the human capital policy positively affects the economically stronger region but reduces production in the targeted weaker region. Subsidies for high technology investment in the weaker region have a positive local output effect and a negative effect on the neighboring region, thereby fostering convergence. When labor markets are not integrated both policies support convergence.     

Policy Instruments,Patents, and International Technology Diffusion in a North-South Duopoly

This article analyzes the relationship between policy instruments and technology diffusion in a North-South duopoly within an inter-temporal model. The North benefits from a monopoly period with a new technology. At the end, there is then technology diffusion from the North to the South. The Northern firm files a patent in order to slow down the diffusion. This article studies the impact of several policy instruments. The results show that the Northern government’s policy instruments slow down technology diffusion, except for an import quota. The Southern government’s policy instruments accelerate the new technology diffusion.     

跨国公司研发投资技术外溢效应探究:浙江案例

近年来,浙江吸收的跨国投资在促进产业结构升级、推动经济增长方式转型方面具有独特的优势。本文综合运用相关理论,通过实证研究,对跨国公司研发投资的技术外溢效应进行了实证分析。本文创新点在于,外溢效应的大小,更多地取决于本土企业竞争力的强弱,只有不断增强本地企业的技术创新能力,才能吸收跨国企业的技术外溢效应。     

To each his own: Matching different entrepreneurial models to the academic scientist's individual needs

This paper presents a comparative case study of academic group leaders, active in three different scientific fields at a leading Swiss technical university. It examines the obstacles that prevent scientists from commercializing their technologies and how they can be reduced. Traditional models of technology transfer assume that scientists prefer either to 'go it alone' and become entrepreneurs (the inventor entrepreneur model) or to let go of their technologies to people interested in their commercialization (the surrogate entrepreneur model). The results of qualitative research suggest that these two models capture the extremes of a continuum populated by a variety of intermediate situations where scientists are unwilling completely to let go of their findings, but also do not want to become full time entrepreneurs. This results in considerable commercial potential that is unexploited. The Founding Angels approach might be a solution to this problem; it is designed for academics in these intermediate situations. The study contributes to the literature on university-industry technology transfer and should be useful for practitioners and scientists interested in maximizing the synergies between academia and industry.     

Learning-by-importing in emerging innovation systems: evidence from Ecuador

Using data from the population of Ecuadorian importers, we examine the extent to which the characteristics of their imports relate to their labor productivity. Results indicate that the technological intensity of imports does not explain differences in labor productivity, although the region of origin of imports explains differences in the manufacturing sector, as imported technologies from advanced regions are associated with superior labor productivity. Nevertheless, as technology intensive imports are not associated with superior performance, we argue that importers from developing countries may use foreign technology inexpertly due to the lack of absorptive capacity and the emerging nature of their national innovation system.