The role of public space in constructing experience capital: A longitudinal analysis in the hotel context

Public space plays a primary role in shaping customers' hospitality experiences. Yet how public space conditions customers' experiential outcomes in accumulating capital for hospitality organizations remains underexplored. Inspired by the theory of psychological ownership, this research presents an in-depth analysis of the impacts of customers' public space experiences on their experiential outcomes using a longitudinal hotel industry dataset merging information from customer surveys, property performance, and surrounding accessibility insights. Findings revealed the positive effects of customers’ public space experiences on their overall service experiences, the perceived value of the experience, revisit intentions, and recommendation intentions. Moreover, hotel class, other customers, and surrounding accessibility were empirically verified as moderators conditioning the positive impact of public space. These findings offer valuable implications for theory and practice that are worthy of further exploration.     

Designing successful temporary loyalty programs: An exploratory study on retailer and country differences

Retailers increasingly adopt temporary loyalty programs (TLPs), in which consumers have limited time, often less than half a year, to save stamps and redeem highly discounted rewards. These programs often run alongside the retailers’ permanent loyalty programs in an attempt to increase customer engagement. Despite the growing popularity of TLPs, the literature on the topic remains limited. We address this gap by looking at the redemption rate, the industry’s primary success indicator, of almost 900 TLPs across a broad set of grocery retailers in 45 countries. We study the effects of four key design characteristics (the duration of the program, the discount offered, the spending requirement before an award can be redeemed, and the reward depth) on the redemption rate, and explore how these effects vary across a broad range of retailer and country characteristics. In doing so, we control for both a retailer’s potential self-selection into running a TLP and the potential endogeneity of the subsequent design choices. We derive a set of actionable results on how to design successful TLPs and show that high redemption rates are not only beneficial for the program operator and reward manufacturer, but also translate into higher sales and profit for the retailer.     

全货运航空公司单分配严格枢纽航线网络优化设计

针对全货运航空公司，研究其货运航线网络的构建问题。基于单分配严格枢纽航线网络，对传统模型进行改进。以各航线上货物的委托运输成本和自有机队的运输成本，取代传统的单位运输成本和折扣因子，考虑枢纽点的中转成本和载运率对路径选择的影响。结合航空货运夜航的特征考虑各机队夜间可用时间的限制，以总成本最小为目标，构建数学模型，采用LINGO优化软件求解，验证模型的有效性，为全货运航空公司构建货运航线网络提供参考。     

西藏城乡居民家庭养老现状与趋向分析

在西藏,家庭曾是老年人养老的基本依赖。然而,随着经济社会条件的变化和人口流动,老年人的生存状况与过去大不相同。传统的家庭养老功能面临着新的挑战,主要表现如家庭结构逐渐趋向小型化、子女数量减少而使家庭供养负担加重、老龄化导致家庭养老功能弱化。面对这些新的挑战,西藏城乡居民的养老出现新趋向,如自我养老观念提高、女儿养老地位加强以及社会化养老等。     

Size of nested cities

Models of cities based on conventional spatial market theory are unable to replicate a realistic size distribution. The stochastic process approach to size distribution, which assumes proportionate growth, does not provide an economic foundation for spatial trades. There is an apparent irreconcilability. We propose that since there is a continuum of equilibria in models of spatial markets with endogenous location, proportionate growth can work as equilibrium selection. We present computations for an urban configuration that has not been presented in the literature before. A small city locates inside a larger city's agricultural supply zone. This generates a larger variation in city size that may include a realistic size distribution.     

Corporate rebranding: effects of corporate visual identity changes on employees and consumers

Many organizations invest periodically in a new corporate visual identity (CVI). This study investigates the main effects of CVI changes in four organizations, taking into account three independent variables: stakeholder type (employees vs. consumers), the specific organization, and communication about the CVI change. The results show that CVI changes had positive effects on CVI appreciation and identity/image. However, the effects were different for employees and consumers and differed between specific organizations. Furthermore, adequate communication about the new CVI appeared to be important for people’s appreciation of the CVI. The implications of these findings are discussed.     

Growth machines and social movements in mature tourist destinations Costa del Sol-Málaga

Abstract

The purpose of this study is to analyse the new processes of tourism growth and its conflicts from the perspective of social movements. First, the urban growth machine analysis model is applied by the systematisation of six projects. Second, the resistance movements against those projects and whether this resistance could be the start of local tourism degrowth policies are examined. The methodology is qualitative, based on documentary analysis, participatory observation, discussion groups and interviews. The case study is the destination of Costa del Sol-Málaga. The results enable the development of the urban growth machine model in tourist destinations. Meanwhile, social movements demystify the argument based on neoclassical economic progress. The social movements condemn the effects of large-scale top-down projects, and implement alternative bottom-up proposals. Although the social movements do not reject tourism, they call for greater control over its impact, denounce unlimited growth, overtourism and the loss of urban quality of life. These movements advocate a lifestyle linked to the everyday space, which they believe is threatened by excessive urban-tourism growth. They are a symptom of the need to devise a proposal using the principles of degrowth.     

Assigning Refugees to Landlords in Sweden: Efficient,Stable, and Maximum Matchings*

In this paper, we investigate the problem of finding housing for refugees once they have been granted asylum. In particular, we demonstrate that market design can play an important role in a partial solution to the problem. More specifically, we investigate a specific matching system, and we propose an easy-to-implement mechanism that finds an efficient, stable, and maximum matching. Such a matching guarantees that housing is efficiently provided to a maximum number of refugees, and that no refugee prefers another specific landlord to their current match when, at the same time, that specific landlord prefers that refugee to their own current match.     

荷兰农业绿色转型经验与政策启示

[目的]与我国的农业资源禀赋条件相似,荷兰人多地少,农业资源贫乏,却是世界农业强国,其20世纪80年代开始的农业转型之路对促进我国当前农业绿色发展具有重要借鉴意义。[方法]结合实地调研与文献研究,文章梳理了荷兰40年来在农业环境治理方面的具体政策设计和实施效果,并分析了其主要经验做法及对我国发展的启示。[结果]从畜禽养殖数量控制到化学投入品控制、再到农业资源全管理,荷兰始终坚持以种养结合的可持续发展模式应对农业资源环境挑战,不断强化循环利用技术推广应用,逐步建立了严格的农业资源环境监管体系和政府支持体系,在农业污染得到有效治理的同时,依然很好地保持了国际市场竞争力。[结论]荷兰曾经面对的养殖业污染、化学品过度投入等问题也是我国当前农业环境的突出问题,其当时采取的转型思路与我们目前的绿色发展理念高度一致,借鉴荷兰经验,加快推进我国农业绿色发展,亟需创新循环农业发展模式,加强绿色发展技术支撑,建立并完善农业绿色发展制度体系,协同推进农业资源环境保护和农业竞争力提升。     

“Autonomous,yet Connected”: An esthetic principle explaining our appreciation of product designs

Esthetic principles describe the levels or combination of design dimensions that are esthetically appreciated. Current principles focus on dimensions connected to product design itself (e.g., unity and variety) or dimensions that refer to a product design's relationship to other product designs (e.g., typicality and novelty). However, product design also has a social significance—they help consumers shape their identity—and this social dimension has hitherto been overlooked in research on esthetic appreciation. In this paper, we propose and investigate the social esthetic principle “Autonomous, yet Connected.” In four studies, we show that a product's design leads to the highest esthetic appreciation if it strikes an optimal balance between nurturing the two seemingly opposite needs for connectedness and autonomy. Further, we show how conditions of safety and risk moderate the effects of the principle, which suggests our principle may have evolutionary grounding.