Understanding sustainable development flexibility: An information perspective

Although flexibility has been considered critical in responding to uncertainty in a business environment, few studies have explored firms' flexibility in sustainable development. To understand the nature of firms that can respond better to uncertainty in their sustainable development practices, this study defines sustainable development flexibility and investigates the mechanism underlying its formation. The study proposes a conceptual framework on the interactions of managers' environmental attitude and cognitive style, as well as firms' information integration on sustainable development flexibility. A questionnaire survey was developed to test the corresponding hypotheses, and 241 valid responses were received from middle- and top-level managers in Chinese firms. The results show that (a) the higher the manager's environmental attitude, the higher the firm's information integration and greater sustainable supply chain flexibility, and (b) the more intuitive the manager's cognitive style, the greater the impact of environmental attitude on sustainable development flexibility.     

Tourists’ hotel event experience and satisfaction: an integrative approach

ABSTRACT

Tourists’ hotel event experiences have received little attention in tourism research. By proposing an integrated model of expectation–confirmation theory (ECT) and the experience economy concept, this research explores the relationship between tourists’ event experience and their satisfaction regarding the hotel event setting. The hypothesized model was empirically validated using a sample of 663 tourists who experienced a holiday event at a resort hotel. Results confirmed that the integration of the experience economy and ECT provided a better understanding of tourists’ post-satisfaction in a pleasure-driven setting. This affective–cognitive approach advances the knowledge of tourists’ experiences and satisfaction at hotel events.     

Don't call us,we'll call you: Considering cognitive and physical effort in designing effective response systems to manage extended in-process wait

People must often wait for days or weeks to receive test results, price quotes, products, etc. Service providers may manage user experience during such in-process waits using notification systems that inform users when a response is available or inquiry systems that require users to inquire about response availability, thereby imposing prospective memory requirements on users. Based on the prospective memory and wait time literature, we make predictions regarding how response system (notification vs. inquiry) moderates the effects of waits that are shorter or longer than the provider promised on user evaluation of the wait. We find that users of a notification system evaluate a wait more positively and are less sensitive to deviations of actual from promised wait time than are users of an inquiry system. This advantage was more pronounced for a wait that was longer (vs. shorter) than promised. These effects of system and expectation on evaluation were fully mediated by their impact on the cognitive and physical effort of navigating the system. Finally, a week after having experienced a wait, users of an inquiry system who had waited longer (vs. shorter) than promised cooperated less on a follow-up task, highlighting another downside of using an inquiry system.     

一种利用优先经验回放深度Q-Learning的频谱接入算法

针对认知无线传感器网络中频谱接入算法的频谱利用率不高、重要经验利用率不足、收敛速度慢等问题，提出了一种采用优先经验回放双深度Q-Learning的动态频谱接入算法。该算法的次用户对经验库进行抽样时，采用基于优先级抽样的方式，以打破样本相关性并充分利用重要的经验样本，并采用一种非排序批量删除方式删除经验库的无用经验样本，以降低能量开销。仿真结果表明，该算法与采用双深度Q-Learning的频谱接入算法相比提高了收敛速度；与传统随机频谱接入算法相比，其阻塞概率降低了6%~10%，吞吐量提高了18%~20%，提高了系统的性能。     

基于图论的认知无线网络频谱动态分配

在认知无线电网络中，图论与量子遗传算法相结合的频谱分配策略能够提高频谱利用率，但存在早熟和收敛精度不够等缺点。为了解决该问题而实现算法的优化，对图着色理论的频谱分配模型进行数学建模，并针对该模型提出了改进的量子遗传算法。首先，通过使用小生境技术初始化种群，使种群分布更加广泛、算法的收敛度更高；其次，根据进化代数对量子旋转角进行实时动态调整，对染色体进行阈值变异，防止个体陷入早熟，跳出局部解；然后，对干扰约束条件进行重新设计，有效地避免盲目性，提高了网络的公平性和网络效益。仿真结果表明，所提算法有效地提高了频谱利用率，极大地增强了网络系统的性能。     

认知无线电研究综述

本文论证了功利导向的市场化改革不是万能的,至少不适合科研领域。科研的根本动力是人对科学问题的兴趣,而功利化冲淡人对科学的兴趣,使人分心、浮躁和思想不自由,因而不是科研的动力;而是科研的阻力。科学产品具有自然垄断性、公共性、外部性和信息不完全性,因而容易使市场失效。在此基础上,文章还分析了中国科学的进步远不如经济的增长的一个主要原因是中国人的实用主义和功利主义的价值观。     

基于客户认知价值的CRM战略

客户需求的多样化 ,个性化 ,客户经验的成熟化为企业提出了服务敏捷 ,优质 ,准确的高标准要求。以“客户为中心” ,一切以满足客户需求为目标的客户关系管理 (CRM)战略正是解决这一问题的重大管理决策。但CRM战略的实施不仅是从企业一方出发 ,最大可能地为客户创造需求。而且因为客户的最终价值是从其获得的总价值中扣除为获得产品或服务所支付的成本而享有的最终感受。因此 ,基于客户对企业产品或服务价值的看法或需求 ,选取适当的营销方式 ,明确相应的CRM战略是客户关系管理战略成功的关键。     

船舶应急操纵状态下人的可靠性分析方法

根据影响船员人因可靠性的因素,构建船舶应急操纵状态下人因可靠性评估指标体系;然后通过借鉴CREAM方法的分析思想,构建船舶应急操纵状态下的人员可靠性评估模型。最后,将此方法应用于某运营于国际航线的干散货船舶进行应急状态下船舶操纵人因可靠性分析,分析结果表明该方法简单易行,结果合理,很适合于当前评估船舶应急作业状态下的人因可靠性。