Are they telling the truth? Revealing hidden traits of satisfaction with a public bike-sharing service

Public bike-sharing systems (BSSs) are an emerging mode of transportation introduced by municipalities to solve congestion problems in metropolitan areas, especially when integrated with other types of transportation. In the last years, the number of public bike-sharing services has been constantly on the rise all over the world, and generally the overall satisfaction with them is high. However, satisfaction with public services is driven by mechanisms that can differ from those in the private sector. It is important to establish to what extent a high satisfaction is genuine or simply ephemeral. Even “old” public services (like public transportation) become “gold” when accompanied by the introduction of new technologies. In this paper we analyze this phenomenon using data from a satisfaction web-survey conducted among customers of the public BSS “BikeMi” in Milan, Italy, in a period when mobile technologies have been introduced to speed up the service. On analyzing the responses to satisfaction questions using simple summary statistics, the level of satisfaction resulted very high. However, our aim was to look for potential “darker” sides of the service by detecting possible hidden satisfaction components. For this purpose, we used the Nonlinear Principal Components Analysis, which is particularly powerful in this context. A simple textual analysis was also performed as a validating test. Results from our analysis indicated that satisfaction is flawed by a set of factors like the mechanics of the bikes, the picking and dropping system, and the apps used to organize the service. Less concern was detected for more general aspects of the service.     

Exploring pilgrim satisfaction on facilities for religious events: a case of Ratha Yatra at Puri

This article relates to the annual Ratha Yatra festival at Puri, India, and aims at quantifying the pilgrim perception of the event on three major aspects of every facility – adequacy, quality, and signage – to measure their satisfaction. A questionnaire survey (N?=?680) was conducted, from which a five-factor structure was extracted using exploratory principal component analysis, further examined through partial least squares-path modeling. The final model was found to have significant positive effects on three factors that comprised adequacy and quality of physiological needs, quality of ancillary facilities, and signage. The outcome may be utilized in planning other pilgrim events for achieving a higher pilgrim satisfaction score.     

水源地突发水污染政府应急预留水量需求预测

近年来,随着工业化和产业化的快速发展,水源地突发水污染事件频发。为应对紧急情况下的水资源非常规需求,保障经济社会稳定发展,政府需要安排一部分应急预留水量。如何合理预测政府应急预留水量的规模是一个值得探讨的课题。提出了一种基于案例推理技术的政府应急预留水量需求预测方法,具体思路是:借助于案例库,利用主成分分析法从众多影响水源地突发水污染事件的因素中提取出两两不相关的因子,以此作为案例的特征属性,基于加权曼哈顿距离测算相似度,依此得到匹配案例,进而测算政府应急预留水量。以太湖流域常州地区水源地为例,进行政府预留水量需求量的预测与分析。该方法可以为政府应急预留水量的配置、储备等提供相关理论知识。     

甜菊糖苷的功能特性及其在饮料工业中的应用

甜菊糖苷作为天然的高甜度、低热量甜味剂,已被广泛应用于食品、饮料中。本文阐述了甜菊糖苷的化学结构、理化功能特性,综述了甜菊糖苷的研究现状以及在饮料工业中的应用,指出其发展前景广阔,为甜菊糖苷的深入研究提供参考。     

国有林场改革成效评价——职工获得感的统计分析

利用国有林场职工监测数据,基于物质维度和精神维度,从改革后职工自身的收益情况、职工对林场的整体评价、职工对林场管理方式的评价等方面,采用比较分析法和主成分分析法对国有林场改革职工获得感进行分析。研究结果表明:国有林场改革后职工获得感有所提升,改革进程与职工获得感呈强正相关性,改革促进了林场的可持续发展。但林场整体基础设施环境一般,场部相对较好,管护站点则较差。同时,在领导班子建设方面应注重自主、公平,仍需提高领导水平。     

从土地资源优势区配置到主体功能区管理：一个国土空间治理的逻辑框架

研究目的:以土地资源配置方式遵从优势区开发原则到服从主体功能区分工协作规则演进规律,解释现行中国治理模式下国土空间管理逻辑。研究方法:文献分析法和理论分析法。研究结果:传统优势区开发理念为早期区域发展带来了集聚与规模经济效益,但其内部仍存在生产、生活、生态空间结构失衡等问题,降低了土地资源空间配置效率。主体功能区战略是传统优势区土地资源空间配置理念转型,是中国特定时期具有国家特色的经济发展模式,关键在于明确地方土地资源空间配置核心定位,应以法律规范"央地"土地关系、差别化实施政策制度安排、引导公众参与规划决策、创新生态(经济)补偿机制。研究结论:不同分区土地资源空间配置关系协调是世界性问题,转型时期中国国土空间优化和规制治理重点在于厘清中央与地方事权关系,精准落地县域主体功能区建设,健全主体功能配套政策体系。     

The use–make framework and the derivation of functional forms in production theory

The use–make framework is employed to explain functional forms in production theory, including Cobb–Douglas and Leontief. Productivity and efficiency are interrelated by augmenting the framework with a linear program that determines the frontier output.     

沈阳城市周边耕地多功能评价

[目的]为探索城市化影响下城市周边耕地多功能的现状,分析其空间差异,为耕地保护及城市周边耕地发展提供参考。[方法]从耕地的生产、生态、社会和景观4个功能出发构建评价指标体系,利用熵权法确定指标权重,加权求和法计算单一功能和多功能值,并用ArcGIS进行空间分析,对沈阳城市周边50个乡镇(街道)的耕地多功能性进行综合评价。[结果](1)沈阳城市周边耕地的多功能性空间差异较为明显。生产功能远郊平原区最强,远郊山区和近郊区较弱;生态功能总体偏弱,个别乡镇较好;距离城市越远,社会功能越强;景观功能近郊区较强,远郊区较弱。(2)耕地的生态、社会和景观功能主要受距市中心距离的影响,生产功能受地形和距市中心距离的双重影响,而多功能则受地形、距市中心距离及各乡镇(街道)耕地主导功能等的综合影响。(3)沈阳城市周边的大多数耕地以农业生产为主导,景观文化功能整体相对较弱。近郊区耕地生态功能所占比重较大,但社会功能比重较小,远郊区则与之相反。[结论]沈阳城市周边耕地多功能性空间差异较为明显且不均衡,应科学规划城市周边耕地功能,优化空间布局,协调耕地各功能的关系,促进耕地多功能综合发展。     

基于主成分分析的关中—天水经济区水资源承载力评价

[目的]通过探讨关中—天水经济区水资源状况,可为经济区水资源的合理配置与经济社会的协调、可持续发展提供决策参考。[方法]根据关中—天水经济区2007~2016年相关统计资料,采用主成分分析法和构建指标体系对经济区水资源承载力从时间和空间两个角度进行综合评价。[结果](1)经济区水资源承载力得分由2007年的-0.067增加至2016年的1.877,水资源承载力与开发利用潜力呈现由大到小的变化,而水资源开发利用强度则呈逐渐增大趋势。(2)经济区各地市间水资源承载力存在显著差异,西安、咸阳两地的水资源承载力得分最高,均超过1.300,但水资源承载力和开发利用潜力最小;而杨凌、铜川两地的水资源承载力得分最低,均小于-2.250,但水资源承载力和开发利用潜力则最大。(3)经济发展水平、人口数量、水资源供需量、工农业生产用水是影响经济区水资源承载力大小的主要因素;其中,经济发展水平的贡献最大。[结论]经济区水资源承载力与开发利用潜力变小,开发利用强度增大;各地市间水资源承载力差异显著,将在一定程度上对经济区人口、经济、环境可持续发展起着明显的制约作用。为了促进经济区经济社会的健康可持续发展,应加强对水资源的管理与废水处理,合理控制经济区人口容量,提高社会节水意识,转变经济发展模式,大力推行节水型与节约型经济发展道路。     

The role of top management team diversity in shaping the performance of business model innovation: a threshold effect

Business model innovation is one of the firm’s most important strategic decisions. Top management team (TMT), as the critical decision-makers, has essential influence upon such decisions. However, the role of TMT diversity in shaping the performance of business model innovation is less explored in the literature. Based on a sample dataset of 906 observations of small and medium enterprises from China Startups Stock Market during the period of 2009–2011, we find that TMT diversity exhibits a significant threshold effect on the relationship between business model innovation (in terms of novelty-centred and efficiency-centred business model) and firm performance. More specifically, when TMT functional diversity arrives at a certain level, the positive relationship between novelty-centred business model and firm performance becomes more pronounced. On the other hand, the positive relationship between efficiency-centred business model innovation and firm performance will be more significant when TMT tenure diversity increases to a certain level.