Knowledge sharing in hospitality organizations: A meta-analysis

Knowledge sharing plays a crucial role in how hospitality organizations gain a sustainable competitive advantage. Using meta-analytic examinations based on 275 relationships from 54 primary studies, the current study proposes an integrative framework at both an employee and organizational level. Accordingly, this study comprehensively investigates the relations of knowledge sharing with its antecedents and consequences at both levels by synthesizing effect size estimates. Also, this study supplementarily conducts full-information meta-analytic structural equation modeling to examine the causality of proposed relationships. This study further examines the moderating roles of certain sub-dimensions of knowledge sharing and regions in each relationship of knowledge sharing with its predictors and outcomes. Based on findings derived from robust meta-analytic procedures, the authors identify several important patterns of findings. This study provides an advanced understanding of the nomological network of knowledge sharing in the hospitality organizational context.     

论移动应用平台的运维运营及技术管控工作

电力企业在移动信息化技术方面也迈出了步伐,开展电力业务现场作业、物资与基建的现场作业、故障抢修等班组作业应用,本文主要讨论移动应用平台的运维和技术管控工作,为移动应用平台的建设和发展提供一种工作思路。     

The effect of mobile application-driven customer participation on bakery purchase behavior: Evidence from a field experiment

This paper empirically examines individual and joint effects of two types of customer participation (CP)—mandatory and replaceable—within a mobile app on bakery purchase behavior. This research conducts a field experiment to track customer decisions on whether to participate in in-app CP events—store loyalty program enrollment and store satisfaction survey—and whether to change their purchasing amount and frequency. After controlling other influencing factors, the authors performed ANOVA with the sample of 19,065 bakery customers’ behavioral decisions. The results confirm that mandatory CP has a positive effect on purchase behavior, while replaceable CP has mixed effects across stores. In addition, the results confirm that customers who engaged in both types of CP increased their purchase amount and frequency, compared to customers who engaged in one type or neither. The study suggests hospitality firms should motivate customers to engage in mandatory and replaceable CP to enhance customer loyalty cost-effectively.     

Differences in perceptions about food delivery apps between single-person and multi-person households

The growth in mobile communications is a significant reason attributed to the O2O commerce explosion in China. Mobile applications have seized this opportunity adapting it to restaurants and food delivery services, recognized as an alternative strategy to increase sales revenue and for consumers to conveniently receive products and services. This study was designed to specifically explore five salient quality attributes representing convenience, design, trustworthiness, price, and various food choices associated with food delivery apps in consideration of their impacts upon user-perceived value, attitudes and intention to continuously use. Results determined that user trustworthiness was the most important quality attribute of the food delivery app business. Additionally, this study found that single-person households placed most importance upon quality attributes for ‘various food choices,’ ‘price’ and ‘trustworthiness.’ Comparatively, multi-person households placed most importance upon ‘design,’ ‘convenience,’ and ‘trustworthiness.’ Managerial implications, limitations and recommendations for future research are provided.     

Conceptualization of e-servicescapes in the fitness applications and wearable devices context: Multi-dimensions,consumer satisfaction,and behavioral intention

Based on the environmental psychology theory, this research conceptualizes and investigates the dimensions of e-servicescapes, and examines how each dimension influences fitness application and wearable device users’ emotions, satisfaction, and behavioral intention to continuously work out via the technology. This study employed three waves of surveys within the United States to collect data (N = 343), and conducted a path analysis to rigorously assess the proposed paths between identified constructs. The empirical findings revealed the significant determinants of negative emotion (i.e., usability, security, customization, entertainment value, interactivity, originality of design, relevance of information, and social factors) and positive emotion (i.e., usability, customization, entertainment value, interactivity, and relevance of information). Also, satisfaction was significantly impacted by both positive emotion and negative emotion, and behavioral intention was significantly influenced by positive emotion and satisfaction. Based on these findings, this study suggests theoretical (i.e., classification of the e-servicescape dimensionality and integration of the environmental psychology theory with the two-factor theory of motivation, focusing on a digital environment) and practical implications (i.e., ways to increase levels of consumer satisfaction with the technology and intention to continuously exercise with the technology) for scholars and practitioners in the fitness and mobile application/wearable device industries.     

绩效评价系统在现代小微型企业中的运用

当今社会,现代小微型企业的管理水平有了越来越大的提升,越来越多的公司把绩效评价当作一个重要的部分并加以完善和运用。企业可以通过实行严格有效的绩效考核系统来提升企业内部的办事效率、改善员工自有的问题,同时也能够积极地反馈工作信息给员工,促进员工知悉自身的优点与缺点、激发自己的潜力、提升工作能力,员工的个人职业发展也能够得到很好的促进与指导。论文对绩效评价体系在现代小微型企业管理中的选择和应用进行了深入探讨。     

创业型中小企业财务管理的创新与应用研究

在国民经济高速发展的推动下,我国经济市场环境越来越好,企业的发展空间逐渐扩大。因此,诞生了很多创业型企业,在我国的经济活动中扮演着十分重要的角色。但是创业型企业由于经营经验少、管理制度缺失以及组织结构不完整等,在财务管理方面存在一些问题亟待解决。基于此,论文从创业型中小企业入手,对财务管理的问题、创新及应用策略进行了研究,以供参考。     

控制技术在钢管自动化生产中的应用

钢管自动化控制系统在钢管生产中的有效应用极大地提升了钢管的生产效率和生产质量,减少了人力资源的投入,降低了钢管的生产成本,对于钢铁行业的发展具有至关重要的作用。论文主要针对控制技术在钢管自动化生产中的实际应用进行探究,指出控制技术在钢管自动化生产中应用的效果和作用,希望为钢铁行业的运行提供一定的参考。     

分布式电动汽车充电桩信息安全防护技术研究与实现

论文对分布式电动汽车充电桩信息安全防护技术进行研究,分析充电桩信息安全防护技术应用,注重提高防护技术应用可行性与安全性。对分布式电动汽车充电桩通行特点进行分析,探究信息安全防护方案。     

ZigBee技术在火灾自动报警系统中的应用

随着我国经济的快速发展,国家越来越重视现有的专业性的有线火灾报警系统的管理和控制,为了进一步的提升火灾报警系统中的信息传输管理效率,及时有效地发现和分析火灾的实际情况,必须要提高建筑物的防火能力。因此,论文主要针对现阶段的ZigBee技术在火灾自动报警系统中的应用进行简要分析,并提出合理化建议。