现代制造系统环境下的质量信息技术

企业为了确保在激烈的市场竞争中取胜，必须运用信息技术、计算机技术等先进技术提高企业质量管理的水平，增强质量保证和质量控制的有效性。现代制造技术系统CIMS的质量保证系统是在网络数据库的支持下，从产品设计、开发，到售后服务全生命周期中对质量有关的数据进行有效的采集、处理、评价和决策，对质量管理、质量保证、质量控制活动进行有效的管理，实现企业质量管理的整体优化．以达到全面满足顾客要求，提高市场竞争能力的目的。     

Retail ‘Quality Assurance’ Labels as a Strategic Marketing Communication Mechanism for Fresh Meat

Approximately 40 quality assurance labels are in operation throughout the UK, namely for meat, salmon, milk, cereals, eggs, fruit and vegetables. Fresh meat quality labels are the most prevalent, thus requiring consumers to recognize and learn not only about the many nationally organized quality labels, but also the in-house retail labels. This paper identifies the meat purchasing behaviour of consumers and their perceptions, attitudes and knowledge towards the main quality assurance labels. Results indicate consumers' purchase preferences to be more influenced by quality labels co-ordinated by producer-led organizations, and that recognition and knowledge of retail labels are low in comparison. This raises questions regarding the relevance and communication strategies of in-house retail ‘quality assurances’ to consumers.     

住宅质量管理体系中政府的角色定位

住宅质量的优劣不仅直接关系到人民群众的切身利益,而且关系到国家经济的持续健康发展和社会的和谐稳定。长期以来,我国住宅质量管理体系落后于住宅市场化的发展步伐,在住宅产权制度发生重大变化的情况下,质量控制的主体关系却不甚清晰,这使得政府至今仍然对住宅的质量承担着无限责任。这一角色定位夸大了政府功能,误导了社会公众,不仅违背了住房制度改革的初衷,不符合质量控制的一般规律,也会损害政府的公信力。因此,重新梳理住宅质量控制的主体关系,明确政府在住宅质量管理体系中的角色定位,重塑和再造住宅质量管理体系,是一个十分紧迫和必要的课题。     

IS09000标准在高职教育质量管理中的应用

本文剖析了中国高职教育质量管理的现状，探讨了高职教育的质量观，提出在高职教育管理过程中应用IS09000标准，建立质量管理体系是推动高职教育管理工作科学化、规范化和合理化的有效途径，并探讨了其实施的可行性及应用前景。     

桂梧高速公路马江段施工技术措施

根据本工程的施工任务和特点,以质量目标为宗旨,建立健全包括思想保证、组织保证、控制保证在内的完善的质量保证体系,合理分工,做到各部门、各人员职责分明,使施工的每个环节都处于受控状态,对每个过程都进行质量记录,实现施工全过程的可追溯性。     

A review and evaluation of China's quality assurance system for tour guiding

This paper evaluates the effectiveness of China's tour guiding quality assurance system as an instrument for sustainable tourism. It notes the importance of China's 131,000 tour guides for inbound, outbound and domestic tourism. China's tour guiding quality assurance and regulatory mechanisms are then reviewed, including qualification examination, licensing, professional certification, training, awards for excellence, professional associations and codes of conduct. Structurally, China's comprehensive and comparatively regulated system may be recommendable to other countries, particularly its certification and licensing systems. However, the findings suggest that tour guide quality assurance in China may be constrained by an over-reliance on government and the absence of industry-driven mechanisms for some elements such as monitoring, enforcement and rewarding excellence. Most importantly, the focus of China's quality assurance system is on a limited number of tour guiding roles and tends to overlook those most critical to harnessing the guide as a vehicle for sustainable tourism. Key future development areas could extend recognition and reward for the guide's performance as a role model, advocate, mentor, interpreter, cultural broker and environmental monitor.     

Perception of ISO 9000 Certification: Management Perspective of Travel Agencies in China

Tourism is an intangible combination of different but interrelated elements that resulting in opportunities for mistakes and complaints. The implementation of a formal quality management program is crucial for tourism businesses. The present study implemented a full-structured questionnaire to evaluate the perception of ISO 9000 certification of registered travel agencies in Mainland China. It was found that the perception of top management plays a critical part in determining the intention of the company to be certified. The study also highlighted that the certification could enhance competiveness of the firm in the domestic market, can project a competitive company image, and increase employee commitment to quality conformance and communication with customers. Nonetheless, the barriers of certification do not play an effective role in discriminating certification intenders and non-intenders and it can be explained when both intenders and non-intenders believe the certification process to be costly, time consuming, and highly specialized.     

提高房建土木工程质量的措施研讨

在建筑工程领域中,房建土木工程是一个不可或缺的构成要素,其质量保障会对整个行业的可持续发展带来直接的影响。加强房建土木工程质量保障不仅有利于项目的长期使用,而且有利于凸显相关建筑单位的竞争优势。对此,论文针对施工前、中、后这三个环节,探讨保障房建土木工程质量的有效措施。     

基于PDCA的高职院校石化类专业顶岗实习质量管理研究

顶岗实习是高职院校教学活动的重要一环,但在实施的过程中却存在诸多问题。文章将基于PDCA循环理论,以广州工程技术职业学院应用化工技术为试点专业,设计并实施了一套全新的顶岗实习方案。方案按照“计划—执行—检查—处理”四个阶段进行设计,在执行阶段又对每一个小的实习模块运用PDCA循环理论,以“大环套小环”的方式,将PDCA循环理论全面应用到顶岗实习的管理中来。实践表明,该理论能够较好地应用于顶岗实习的质量管理,能够切实提高学生的实习质量。     

加强棉花检验质量的保障方法探析

为加强对棉花质量的监督管理,推动棉花市场稳定发展,保护棉花交易各方的合法权益,国务院颁布并多次修订了《棉花质量监督管理条例》。棉花检验结果直接影响到棉花最终的交易价格,关乎各方经济利益。因此,对棉花检验数据的准确性提出了更高要求。基于此,文章通过阐述相关概念,剖析棉花杂质的类型及形成原因,并提出加强检验质量的保障措施,以期能够提高检验质量。