Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement: Does relationship duration matter?

Drawing on social exchange theory, the current study examines new drivers and their associated processes of customer engagement. In spirit, the study tests the direct and indirect impacts of the extraversion–introversion personality trait on customer engagement. The study takes into consideration the contingency role of time by testing the moderating role of relationship duration. Results demonstrate that the more extraverted customers are, the more they are likely to engage with service firms. Further, extraversion is positively related to customer–employee interaction, which in turn leads to more utilitarian and hedonic values perceived by customers. Both types of value, then, induce higher customer engagement behaviors in terms of customer referrals, knowledge sharing, and social-influence. Findings demonstrate that relationship duration moderates some of the examined relationships. The current study contributes to the literature by extending the knowledge on customer engagement's predisposition and social causes.     

Modelling New Zealand dairy products: evidence on export survival and duration

This article presents evidence concerning the pattern of New Zealand dairy exports duration and survival from 1989 to 2017. It also analyses the influence of a set of supply, demand and gravity‐type drivers on the hazard rate for New Zealand dairy export relationships. The findings are summarised as follows. First, New Zealand dairy export relationships are dynamic with numerous entries and exits to and from foreign markets. Around half of the relationships survived for only 1–2 years at the sequence level. Second, duration of sequence, left‐censoring, initial export, decomposed sequences, New Zealand export price index, the number of cows available for dairy production, the number of origins and destinations, and destination partner’s GDP are the most significant factors reducing the hazard rate of export relationships. As regards the effects of the non‐tariff measures, it is interesting that technical barriers of trade are found to significantly decrease the hazard rate. Only pre‐shipment inspection and contingent trade protective measures are significant impediments to New Zealand dairy export relationships. Finally, hazard probabilities for New Zealand dairy export relationships are estimated to be ‘L‐shaped’ over time, whether or not non‐tariff measures are applied to New Zealand dairy products.     

Trust over time in exchange relationships: Meta‐analysis and theory

A common premise in prior research is that trust increases over time in relationships. Through a meta‐analysis of 39 studies, we find that the bivariate correlation between trust and relationship duration (1) is on average positive and small, and (2) varies significantly across studies indicating the presence of unobserved moderators. We therefore build a theoretical framework to specify four different mechanisms—initial bias correction, change in relationship value, identification, and trust‐based selection—that may affect the development of trust. We then argue that the relative strength of these mechanisms should influence whether trust increases, remains constant, or decreases over time. © 2013 The Authors. Strategic Management Journal published by John Wiley & Sons Ltd.     

股权激励存在持续性的激励效应吗？--基于倾向得分匹配法的实证分析

为克服样本选择偏误,本文采用倾向得分匹配法,在六年的时间框架内检验了股权激励效应的持续性问题。研究发现：整体而言,激励组的ROE和Tobin’s Q值均显著高于控制组,说明股权激励能有效地提高企业的财务绩效和市场价值;激励组的ROE在股权激励计划实施后的三年时间里均显著高于控制组,三年之后逐渐与控制组无显著差异,表明股权激励对企业财务绩效的提升作用能持续三年时间;激励组的Tobin’s Q值在实施的第一年与控制组无显著差异,但在随后的四年时间里均显著高于控制组,表明股权激励对企业市场价值存在长达四年的持续提升作用,但存在为期一年的时滞效应。     

Cross-sectional surveys: Inferring total eventual time in current state using only elapsed time-to-date

We focus on snapshot surveying of sub-populations whose members are in a temporary state and where one of the questions asked is the elapsed time already spent in that state. From these answers we develop probabilistic and statistical procedures to estimate the distribution of total time that will eventually be spent in that state by any random individual who enters the state. The method relies on a selection bias often found in temporal sampling, sometimes called “random incidence” or “longevity bias.” We develop results for several types of sampling, including random and fixed times of surveying, random and fixed times of entering the state, and sampling only those who have already spent some minimal specified time in the targeted state. An example with post-doc data is included to demonstrate the steps.     

Students' summer tourism: Determinants of length of stay (LOS)

Studies scrutinizing the economic aspects of student tourism at the micro-level are rare in the literature. Set against this background, the present study examines the variation in a sample of Norwegian students' length of stay at summer vacation destinations in 2014. Three estimation methods – an OLS regression model, a Weibull survival model and a zero-truncated negative binomial regression model – provide qualitatively similar results regarding how a number of determinants affect length of stay. In particular, the results show that daily trip costs, booking time, tourism and trip motives, trip month and gender explain much of the variation in length of stay. Of special interest is the comparison of two segments differing on when trip duration is determined: the “pre-fixed” returners (75% of the sample) and the “open” returners (25%). In this regard, the results suggest that the “open” returners stay longer on their trips than the “pre-fixed” ones. Finally, the study provides some implications for future length of stay research.     

Money Allocation to Out-of-Home Leisure Activities and the Organization of These Activities in Time and Space

Monetary budgets influence activity participation and related travel as they demarcate limits on how people organize their activities in time and space. In this paper, we are interested in money allocation to out-of-home leisure activities and how this is affected by duration, sociodemographics, and time-location variables. Analyses were carried out by applying a seemingly unrelated regression model to a leisure activity data set. The analyses revealed that expenditures for out-of-home leisure activities are influenced by the variables mentioned above. Moreover, the results indicate that there is a substitution between expenditure of each activity.     

我国商业银行按揭贷款的久期测度研究

随着对用按揭贷款的方式购买房屋、车等大件商品的市场需求变失,我国商业银行推行越来越多的灵活的各种按揭贷款还款方式。针对商业银行目前主要推行的固定利率下的等额本息还款、等额本金还款、等额递增（递减）还款和“双周供”还款的现金流建模,并对这些模型进行久期和凸度测度,最后针对银行如何利用久期和凸度进行利率风险管理提出建议。     

Analysis of Chinese Manufacturing Export Duration

This paper studies the duration of Chinese manufacturing exports and its determinants, using disaggregated 6‐digit level Harmonized System product trade data from 1995 to 2007. Cox proportional hazard, Weibull and exponential models are used to examine the effects of various factors on export duration. It is revealed that export duration tends to be rather short‐lived. It is also found that GDP and GDP per capita of the export destination have positive effects on export duration, while trade relationships with distant and landlocked countries are generally of shorter duration. In addition, export duration is longer for differentiated and parts and components products, as well as products with large initial trade values. WTO membership is also important for longer export duration. Our empirical analysis suggests that developed markets, such as the USA and the EU, are important to China, and should still be the major sources for Chinese export growth in the long run. Moreover, technical innovation of firms and free trade agreement negotiations will be helpful for sustainable export growth.