Are You a Chocolate Lover? An Investigation of the Repurchase Behavior of Chocolate Consumers

This study aimed to understand the factors affecting repurchase behavior of chocolate brands and, consequently, customer retention and acquisition. The study adopted a qualitative, inductive approach using in-depth interviews with 31 Australian consumers. The factors identified in the extant literature as antecedents of customers’ repurchase intention in the chocolate industry, including brand recognition, sales promotion, product price value, variety, taste, texture, size, packaging, and customer satisfaction, were confirmed. The results also indicated that functional value, product selection value, self-gratification value, socialization value, and transactional value were also considered during the consumer decision-making process. Implications for practitioners are provided.     

Stores

Summary There is scope and incentive for stores to endogenously arise in an exchange economy when agents possess different levels of bargaining power and coalition formation is costly. In the absence of stores, agents face a trading lottery where the expected outcome for an individual agent depends upon his relative bargaining strength. By setting appropriate, preannounced prices, a store can profitably offer relatively weak bargainers trading opportunities which they prefer to the trading lottery. While relatively weak bargainers are attracted to the store, relatively strong bargainers prefer the trading lottery to the store. Thus, the simultaneous existence of barter and mediated trade is explained.The work reported here was conceived while both authors were visiting the University of Southern California. We thank Martine Quinzii and two anonymous referees for helpful comments.     

Growth models and analysis of development

This paper deals with remnants of neoclassical elements in Keynesian and post- Keynesian throught, and attempts to demonstrate that the elimination of these elements from our modes of thinking would not impoverish economic analysis as a means of solving real problems.In the Keynesian analysis the causation from investment to savings is exhibited in terms of income determination. When put in terms of a capital theory model, the vector of savings is represented in two ways: firstly, real savings, and secondly, counterpart real savings. The former coincides with the investment vector and the latter with the vector of consumption goods foregone for diverting resources towards equipment making. Thus the Keynesian causation in capital theory terms makes the concept of national savings as an independent variable redundant.The Robinsonian causation in a golden age with full employment and its reversal of direction in a steady state with non-employment are then considered. But in each of these, variables like rate of savings and output-capital ratio are found to be dormat variables. They are termed as null variables which, being of no account in both full-employment and unemployment situations, could, without loss, be deleted from the repertory of analytical tools. The Harrod formula of warranted rate of growth, when put in causal form, thus becomes a redundant portion of economics of growth. The real determinants of the growth rate and real wage rate on which the analysis of growth or of development should be based, are also depicted.     

Linkages Between Switching Barriers and Service Recovery Evaluation: An Indian Exploration

ABSTRACT

This study attempts to investigate the relationship between switching barriers and service recovery evaluation of consumers in Indian context. Empirical findings of the present study provided useful insights. The primary statistical techniques used in the study were correlation analysis and exploratory factor analysis. A total of 347 respondents completed the field survey, and the survey was conducted in Dehradun, Uttrakhand. It was found from the results of correlation analysis that compensation and promptness constructs had comparatively high correlation coefficients with overall service recovery evaluation in comparison to employee behavior construct. Another insightful finding of the study provided evidence for a significant relationship between service recovery evaluation and positive switching barriers, but at the same time there was no evidence for a relationship between service recovery evaluation and negative switching barriers.     

Strategic learning and entry-equilibrium

This paper describes the nature of equilibrium for a dynamic game between a monopolist and an entrant who adopts a learning strategy for cost reduction. The learning process is characterized as a continuous-time Poisson process where each success reduces a part of the entrant's cost difference with the incumbent. The entrant chooses a stream of expenditure after every success to control the instant probability of the next success. The techniques of semi-Markov decision processes are used to characterize equilibrium learning decisions at every stage, distribution of entry times, and the effects of subsidies, technical progress, etc. on pre-entry and post-entry learning strategies.     

Value versus Glamour

The fragility of the CAPM has led to a resurgence of research that frequently uses trading strategies based on sorting procedures to uncover relations between firm characteristics (such as “value” or “glamour”) and equity returns. We examine the propensity of these strategies to generate statistically and economically significant profits due to our familiarity with the data. Under plausible assumptions, data snooping can account for up to 50 percent of the in‐sample relations between firm characteristics and returns uncovered using single (one‐way) sorts. The biases can be much larger if we simultaneously condition returns on two (or more) characteristics.     

Technological acquisitions and the innovation performance of acquiring firms: a longitudinal study

This paper examines the impact of acquisitions on the subsequent innovation performance of acquiring firms in the chemicals industry. We distinguish between technological acquisitions, acquisitions in which technology is a component of the acquired firm's assets, and nontechnological acquisitions: acquisitions that do not involve a technological component. We develop a framework relating acquisitions to firm innovation performance and develop a set of measures for quantifying the technological inputs a firm obtains through acquisitions. We find that within technological acquisitions absolute size of the acquired knowledge base enhances innovation performance, while relative size of the acquired knowledge base reduces innovation output. The relatedness of acquired and acquiring knowledge bases has a nonlinear impact on innovation output. Nontechnological acquisitions do not have a significant effect on subsequent innovation output. Copyright © 2001 John Wiley & Sons, Ltd.     

Quantifying equilibrium network externalities in the ACH banking industry

We seek to determine the causes and magnitudes of network externalities for the automated clearing house (ACH) electronic payments system. We construct an equilibrium model of customer and bank adoption of ACH. We structurally estimate the parameters of the model using an indirect inference procedure and panel data. The parameters are identified from exogenous variation in the adoption decisions of banks based outside the network and other factors. We find that most of the impediment to ACH adoption is from large customer fixed costs of adoption. Policies to provide moderate subsidies to customers and larger subsidies to banks for ACH adoption could increase welfare significantly.     

Keeping up with the Vaishyas? Caste and relative standing in India

People care about relative, and not only absolute, income. Thispaper investigates the importance of relative income withinand between castes in the Indian caste system, using a choiceexperimental approach. The results indicate that slightly morethan half of the marginal utility of income comes from somekind of relative income effects, on average. This is comparableto the results from previous studies in other countries. Belongingto a low caste and having a low family income are associatedwith higher concern for relative income. Moreover, an increasein the mean income of the caste to which the individual belongs,everything else held constant, reduces utility for the individual.Thus, the negative welfare effect of having a reduced relativeincome compared to the own caste average income dominates thepositive welfare effect due to increased relative income ofthe own caste compared to the income of other castes.     

The plough,gender roles,and corruption

Cross-country empirical studies of corruption using ordinary least squares commonly find that nations in which women play a greater role in economic and public life suffer less corruption. This has been a controversial finding since measures of women’s participation in the economy and politics are likely endogenous. This study uses an aspect of national ancestral geography as a novel instrumental variable in the estimation of the true causal effects of gender upon corruption. It thereby finds that ordinary least squares estimates of the effects of gender upon corruption are biased. This conclusion is upheld in time-series fixed-effects estimation.