Combining data and text mining techniques for analysing financial reports

There is a vast amount of financial information on companies' financial performance available to investors in electronic form today. While automatic analysis of financial figures is common, it has been difficult to extract meaning from the textual parts of financial reports automatically. The textual part of an annual report contains richer information than the financial ratios. In this paper, we combine data and text mining methods for analysing quantitative and qualitative data from financial reports, in order to see if the textual part of the report contains some indications about future financial performance. The quantitative analysis has been performed using self‐organizing maps, and the qualitative analysis using prototype‐matching text clustering. The analysis is performed on the quarterly reports of three leading companies in the telecommunications sector. Copyright © 2004 John Wiley & Sons, Ltd.     

Reexamination of attendee-based brand equity

The significance of brand concept has been increasingly recognized in the MICE industry due to its ability to create a compelling competitive edge. Complementing the major limitation of a study on attendee-based brand equity [Lee, J. S., & Back, K. J. (2008). Attendee-based brand equity. Tourism Management, 29(2), 331–344], this study reexamines attendee-based brand equity by additionally sampling regional CHRIE conferences (RCs) and comparing the data with I-CHRIE's annual conference (IC) in the context of our theoretical model. This research not only increases the theoretical validity of the previous model of attendee-based brand equity, but also explores brand equity as captured through the differential brand knowledge effect by comparing IC and RCs.     

Entrepreneurship and envy

This paper is a critical evaluation of Hayek's “Atavism of social justice” thesis, suggesting an alternative explanation of the widespread demands for social justice in contemporary society. It is based on the analysis of the nature of entrepreneurship and its tendency to incite envy. The advantages of the proposed explanation include a better understanding of the persistent hostility against commerce and the market system and the possibility of a systematic exploration of the factors which make the demand for social justice stronger or weaker. An earlier draft was presented at the Friedrich August von Hayek Memorial Symposium, Bleibach, Germany, June 9–12, 1993. I thank the participants of the symposium for their helpful comments and suggestions.     

Asymmetric information and options

In an extension of the Kyle (1985) model of continuous insidertrading, it is shown that asymmetric information can make itimpossible to price options by arbitrage. Even when an optionwould appear to be redundant, its introduction into the marketcan cause the volatility of the underlying asset to become stochastic.This eliminates the potential for dynamically replicating theoption. The change in the price process of the asset reflectsa change in the information transmitted by volume and priceswhen the option is traded.     

Examining Antecedents and Consequences of Brand Personality in the Upper-Upscale Business Hotel Segment

ABSTRACT

Relying on Aaker's (1996 Aaker, D. A. 1996. Building strong brands, New York: Free Press.  [Google Scholar]) dimensions of brand personality, this study investigated the relationships between brand personality and its antecedents and consequences in the upper-upscale business hotel segment. Two dimensions of brand personality––competence and sophistication––were confirmed. User imagery was found to be the strongest predictor of brand personality, while trust had the significant mediating effect on the relationship between brand personality and loyalty. The theoretical and practical implications of this study's findings are included to assist both academicians and practitioners in the lodging industry in enriching their understanding of customers' perceptions of and attitudes toward hotel brand.     

A consumption emotion measurement development: a full-service restaurant setting

This article describes the development of a consumption emotion scale for use in the full-service restaurant industry. The current emotion measures utilized in consumer and marketing research are reviewed, along with the conceptualization of consumption emotions. The adequacy of employing a categorical approach to assess restaurant customers' emotional responses is discussed. Moreover, the appropriate procedure for a scale development is described. Based on quantitative analyses, a multi-item scale involving four dimensions of consumption emotions (excitement, comfort, annoyance, and romance) is developed. Further analyses provided strong evidence of the scale's unidimensionality, reliability, and validity. Theoretical and practical implications are discussed with study limitations and recommendations for future research.     

Antecedents and consequences of flight attendants' job satisfaction

Flight attendants' working conditions are harsh due to frequent night shifts, long shifts, and long sequences. This study sought to identify the antecedents and consequences of flight attendants' job satisfaction and assess the significant relationships among the study variables. Two hundred and twelve flight attendants in South Korea airlines were randomly chosen. Significant antecedents of job satisfaction were revealed to be self-efficacy and perceived benefits of organizational support. The indirect effect of emotional dissonance via burnout on job satisfaction was significant, and the significant positive effect of job satisfaction on organizational commitment was confirmed. Findings may guide employers in developing internal marketing strategies, including more effective benefit and reward systems, and career development programmes.     

应对气候变化的国际经验及其启示

工业化以来人类排放的温室气体引致的气候变暖,已成为国际社会中的一个热点话题。世界各国从立法、制定规划或国家行动方案、采用总量控制和交易等市场手段、技术研发和创新、成立专门机构等途径应对气候变化。随着外部压力的日益增加,我国应将应对气候变化摆到国内战略转型的重要位置,采取综合措施,加强国际合作,提高气候变化的应对能力,实现低碳发展转型。     

Influence of brand relationship on customer attitude toward integrated resort brands: a cognitive,affective, and conative perspective

ABSTRACT

Despite the significance of understanding customer behavior in the integrated resort setting, only limited research has been conducted on this topic. Thus, this study aims to identify and assess the antecedents of integrated resort brand loyalty from the perspective of Oliver’s cognitive, affective, and conative theory of attitudinal brand loyalty model. . A total of 443 respondents who had experienced integrated resorts participated and completed a survey questionnaire. A positive relationship was observed between two-way communication and brand attitude, emotional exchange and brand attitude, brand partner quality and brand attitude, and brand attitude and behavioral intention toward integrated resort brand. Results revealed the association between cognitive, affective, and conative dimensions and integrated resort brand value. This notion suggests that integrated resort brands carry a high awareness of relationship, and the brand will invoke an emotional value in customers. Therefore, integrated resorts should consider customer–brand relational aspects to achieve long-term success for the integrated resort brand.