Walk-in refrigerators are key to proper cold storage

Often overlooked as an important kitchen design element, properly sized refrigeration and freezing equipment is an important contributor to a kitchen's functionality. In many operations, particularly large-volume units, walk-in refrigerators are the anchors of a good cold-storage system. A walk through three different foodservice operations--a college, a hotel and a hospital--finds walk-ins at work.     

Don’t kill the messenger! Whistle-blowing in America — A review with recommendations

Whistle-blowing in America business and industry has increased as interest in ethical business behavior and the cost of unethical behavior have grown. Whistle-blowing plays the important role of helping to fill the gaps in the regulatory system that is designed to check the abuse of organizational power. However, the practice of whistle-blowing is controversial and whistle-blowers often pay a high price for their actions. Firms can engage in a number of actions to encourage whistle-blowing. Creating a climate that encourages employees to report organizational wrong doing and that protects the whistle-blower is critical. To create such a climate the organization must build trust and cooperation by educating employees in the benefits of ethical and legal behavior.     

Evolution and Transformation of Innovation in the Global Automotive Industry

The automotive industry is an integral component of the global economy and is unique in that it encompasses every aspect of the value chain—from raw materials to design and development, manufacturing, sales and service, and even disposal. All of these value‐creating areas are undergoing significant innovative change as a result of environmental and competitive forces. In this issue, we explore some of the most salient topics related to innovation and product management in the context of the contemporary global automotive industry.     

The Effects of Competition in Short Product Life‐Cycle Markets: The Case of Motion Pictures*

It is critically important to understand the relationship between new product launch strategies and their interaction with the competitive environment, which results in the successful introduction of new products. Deciding when to launch new products is among the most significant issues facing managers when formulating new products strategy, especially for products with short product life cycles. However, little extant research has focused on the interaction of product launch timing and the competitive market environment. This study explores the effects of four types of competitive threats on the market performance of short product life‐cycle products. Threats from new products and incumbents are possible. Also, products in the same category and those in related product categories exert competitive pressures. In this paper, a framework of competitive threats is developed, and research questions are constructed and empirically tested using the motion pictures industry as the focus of this research. A set of simultaneous equations was estimated using a sample of 2,948 movies introduced in the U.S. market between 1997 and 2004. The results show that all competition types have negative direct, indirect (as mediated by distribution intensity), and total effects on the performance of a new product. For a focal product, incumbent products exert a greater negative impact on performance than new entrants. Surprisingly, products in different, but related, categories are more harmful to the performance of products than products in the same category. The results have important implications for launch timing and new product performance.     

Information and Communication Technologies and their Role in Urban Regeneration

The idea that information and communication technologies (ICT) can provide a means to regenerate deprived urban areas is still a relatively new concept in the United Kingdom. There is in fact little empirical evidence to demonstrate what actually happens when ICT projects are designed with regeneration in mind. A case study of ICT regeneration is examined here, one funded through the Single Regeneration Budget and operational in an urban area in the North East of England. What became apparent during this study is how the changing policy environment meant other types of ICT initiative came on-stream before the project could firmly establish a position within its community. The authors challenge the logic of this form of activity and demonstrate that even when there seems to be a need to support ICT-led development the sustainability of such projects is highly problematic.     

Shape up or ship out? Employment discrimination against the overweight

Increasing health care insurance costs have focused employer attention on health-related factors in employee recruitment and retention. One such factor is weight. Employers have argued that overweight employees are absent more often, are more susceptible to on-the-job injuries and illnesses, and are less productive than others. They have also contended that overweight employees present poor role models and may cause “negative reactions” by others. Although no federal law addresses employee obesity specifically, a number of laws prohibiting other forms of discrimination present potentially litigious situations. This article reviews the background and legal framework of discrimination against the overweight and offers some guidelines for avoiding such charges.     

The role of peer-to-peer voice in severe work environments: organisational facilitators and barriers

Encouraging and facilitating employee voice among frontline employees is important in organisations to draw out problems and issues that can potentially be addressed and mitigated by organisational policies and practices. Using Conservation of Resources theory, this study focuses on paramedics and the formal and informal voice mechanisms used to safeguard their well-being. We observe that paramedics are often unwilling to use formal support mechanisms, at least in the first instance immediately following exposure to a traumatic event, but they see informal peer-to-peer voice as critical in preventing resource loss and regaining resources for subsequent call-outs. We also found that without an awareness of the importance of this support mechanism, changes in work organisation can unintentionally and unknowingly limit their capacity to engage in this form of support. Losing peer-to-peer voice can lead to the build-up of stress that could otherwise be mitigated, resulting in diminished well-being.