Being Good Parents or Being Good Citizens: Dilemmas and Contradictions of Urban Families in Middle‐Class Enclaves and Mixed Neighbourhoods in Germany

In recent years, cities have become ever more attractive to middle‐class families. On the one hand, middle‐class families tend to withdraw into (often newly built) socially homogeneous middle‐class neighbourhoods. On the other hand, they are also known to move into inner‐city and socially mixed areas, thus triggering processes of gentrification. Academic literature has often denounced these housing choices as being either ‘separatist’ or ‘revanchist’, more broadly categorized as strategies of ‘middle‐class disaffiliation’. Although there is a grain of truth in these interpretations, the reality is certainly more complicated. In our research on middle‐class parents’ housing and neighbourhood choices as well as their patterns of neighbourhood use, carried out in each of the two types of residential area mentioned above, we have only very rarely found an explicit desire to draw boundaries that exclude those ‘beneath’ them. We rather argue that the housing choices and neighbourhood‐related activities of middle‐class family households are heavily influenced by the specific dilemmas the interviewees face as (working) urban parents. While a significant number of respondents worry about the social sustainability, justice and cohesion of urban society, they are also concerned about the future prospects of their children. Many find it difficult to reconcile these conflicting normative demands under the prevailing circumstances.     

Qualitätserwartungen und ethischer Anspruch bei der Lektüre von Blogs und von Tageszeitungen

Besides classical journalistic products, media users increasingly tend to read texts on the internet published by other users, as in weblogs. How do users navigate among these offers, how do they evaluate the quality, and which standards in terms of media ethics do they apply when reading weblogs compared to newspaper articles? Two empirical studies address these questions. In a survey, 702 internet users rated their theoretical expectations in terms of journalistic quality and compliance with ethical standards, comparing weblogs and daily newspapers. In a consecutive 2 × 2 experimental design, 120 participants read a journalistic text with varying source information (weblog/daily newspaper) and varying degree of adherence to ethical standards (ethically questionable/neutral). Participants then rated the quality of the text and its ethical standards. Results indicate that daily newspapers more than blogs are expected to deliver journalistic quality. But when read, texts are evaluated according to their content rather than their source. Ethically questionable texts in newspapers are disapproved as much as ethically questionable blog postings.     

From production to sustainability: Considering the whole household

The recent focus on sustainability as guiding principle for economic activity has generated many, and often conflicting, definitions of sustainable economic development. Yet while the terminology may be new, the discussion is not. Rather it parallels the discussion about biases of economic measurement and valuation concepts which have led to the neglect of the domestic and subsistence contribution of female householdership relegated to the informal sector. This paper argues that the selective focus of economics on narrowly defined productive functions has led to the detrimental neglect of sustaining functions without which production itself would be impaired. Informed by feminist theory, three principles are identified which are essential to the conceptual framework of a sustainable production theory. They are: concretion rather than abstraction, connectedness rather than isolation, and diversity rather than homogeneity. Without deterring from the importance of gender (especially in economics), the discussion of these principles of a sustaining orientation of economics is viewed in a broader context of mind-sets. It is argued that to reframe the relationship between production and sustainability as compatible rather than adversarial requires a broadening of theory, inquiry, and methodology. The voices of women who have gone largely unheard in economics are essential in this refraining process.

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Zusammenfassung Von der Produktion zur Nachhaltigkeit: Die Betrachtung des Haushalts als Ganzes. Die neuere Betonung der Nachhaltigkeit als Leitprinzip für ökonomisches Handeln hat zu vielen — manchmal uneinheitlichen — Definitionen der nachhaltigen wirtschaftlichen Entwicklung geführt. Neu ist bei dieser Diskussion nur die terminologische Seite, die inhaltliche ist es nicht. Vielmehr gleicht sie der Diskussion über unzulÄngliche Konzepte zur ökonomischen Messung und Bewertung, die zu einer VernachlÄssigung des dem informellen Sektor zugeordneten Unterhaltsbeitrages der überwiegend weiblichen haushÄlterischen TÄtigkeit geführt hat. Der vorliegende Beitrag will zeigen, da\ die einseitige Betonung eng definierter produktiver Funktionen durch das ökonomische Denken zu einer schÄdlichen VernachlÄssigung der Unterhaltsfunktionen geführt hat, ohne die die Produktion sehr beeintrÄchtigt wÄre. Ausgehend von feministischer Theorie werden drei Prinzipien identifiziert, die für eine Theorie nachhaltiger Produktion wichtig sind: Konkretisierung statt Abstraktion, Verbundenheit statt Isolation und Verschiedenheit statt Einheitlichkeit. Wenn Produktion und Nachhaltigkeit in neuer Sichtweise nicht mehr nur als gegensÄtzlich, sondern als miteinander vereinbar gesehen werden sollen, so ist dafür eine Ausweitung der Fragestellungen der Theorie und der Methodologie notwendig. Die Stimmen der in der ökonomik weitgehend ungehörten Frauen sind für diese neue Sichtweise sehr wichtig.

     

Understanding customer satisfaction in opera: first steps toward a model

• Despite the frequent call for a strengthened customer orientation in performing arts organizations, no efforts have been made to investigate customer satisfaction in opera so far. The paper aims at filling this gap by suggesting a first integrative model of customer satisfaction in opera. This model integrates insights from both services marketing literature (i.e., general services marketing and performing arts marketing) and performing arts literature (i.e., music perception and theater studies). The model is tested in a field study interviewing 116 visitors of a public German opera house. Results reveal visitors' level of appraisal to be the main antecedent of their satisfaction, followed by their perception of the artistic quality, empathy/identification with the actors on stage, and recall from memory. Furthermore, differences within the audience regarding the relative importance of the antecedents of customer satisfaction in opera are investigated. Using gender and attendance frequency as segmentation variables, only minor differences are found, though. Managerial implications for opera marketing are discussed in conclusion. First, efforts in opera marketing should rather concentrate on the core service quality instead of the peripheral service quality. Second, professional opera companies may attract broader audiences if they focus on the emotional satisfaction of their customers. Third, since only minor and mostly insignificant differences between men and women, and occasional compared to frequent visitors are found, a need for further research to explore alternative segmentation variables in the opera context is identified.

Copyright © 2010 John Wiley & Sons, Ltd.     

Frühreha nach Apoplex: Je früher desto besser

Herausforderung an ein multidisziplin?res Team – Um m?glichst gro?e Erfolge zu erzielen, muss die Frührehabilitation nach einem Schlaganfall bereits auf der Stroke Unit beginnen. Sabine Kemmler schildert die gro?e Herausforderung an die Versorgung von Schlaganfall-Patienten für Pflegekr?fte.     

Von Schwestern und Brüdern – wird die Pflege männlich?

Randerscheinung oder Zukunftsl?sung? - Mehr M?nner in der Pflege, lautet das erkl?rte Ziel der Politik, um den drohenden Pflegenotstand abzuwenden. Braucht die Pflege mehr M?nner? Wie viele arbeiten bereits in pflegenden Berufen? Und was sagen die Frauen in der Pflege dazu? Wir haben uns umgeh?rt.     

Lehren und Leiten

Pflegep?dagogik (Bachelor/Master) - Der Ruf nach qualifiziertem Pflegepersonal setzt voraus, dass deren Aus- und Weiterbildung selbst entsprechende Anforderungen erfüllt. Den Einsatz von qualifizierten Lehrkr?ften mit speziellen, berufsp?dagogischen Kenntnissen und F?higkeiten beispielsweise. Studieng?nge zur Berufsp?dagogik im Gesundheitswesen bereiten auf die anspruchsvolle T?tigkeit vor.     

Financial markets and the current account: emerging Europe versus emerging Asia

Financial globalisation has been associated with divergent current account patterns in emerging markets. In this paper we test for the relevance of financial market characteristics in explaining different current account patterns in emerging Europe and emerging Asia. We find that better developed and more integrated financial markets increase emerging markets’ ability to borrow abroad. The degree of financial integration within the convergence clubs as well as the extent of reserve accumulation are found to be the most significant factors to explain divergent current account patterns in emerging Europe and emerging Asia.     

Reducing perceptions of overqualification and its impact on job satisfaction: the dual roles of interpersonal relationships at work

A sizeable portion of the working population perceives that they are overqualified for their jobs. This is problematic, given that research consistently shows that such beliefs translate into lower levels of job satisfaction. Hence, it behoves human resource management (HRM) scholars to identify factors that influence perceptions of overqualification and also moderators that may reduce the negative effect of perceived overqualification on job satisfaction. In this study, we present a moderated path model that posits that the quality of the relationships that employees hold with their leader and with their team is not only antecedents of perceived overqualification but it is also hypothesised to weaken the negative relationship between perceived overqualification and job satisfaction. Survey data that were gathered from two organisations in the Netherlands (n = 183) supported the model. Implications for theory and practice in HRM are discussed. © 2015 John Wiley & Sons Ltd