Making out and making do: how employees resist and make organisational change work through consent in a UK bank

This article draws on fieldwork conducted in the back‐office of a major retail UK bank and explores how, when introducing change, management drew on contradictory normative and rational discourses. Its primary concern is to explore how, in this context, employees engaged in contradictory acts that combined elements of both resistance (‘making out’) and consent (‘making do’) that are difficult to disentangle. It is argued that although both are moves within the game, they can be distinguished from each other because the former works against the grain of corporate intentions, whereas the latter works with them.     

Mobilizing consent: paternalism and cellular manufacturing

In this paper we explore the dynamics of the introduction of New Systems and Structures of Work Organization (NSSWO) in the context of the forces impacting upon organizational change in the unionized sector of manufacturing industry throughout the Thatcher period. This we do by way of a detailed case study of a major UK auto-components manufacturer. We explore a number of changes in work organization, including the introduction of a cellular-based system of manufacturing, from its initial strategic conception through to its implementation; the delegation of responsibility for quality to shop-floor operators and the use of more flexible working practices. In doing so, we reconsider the context of change, the detailed processes of change and the pattern of accommodation between labour and management. Drawing upon our previous work on the nature of paternalism (Ackers,and Black, 1991), we explore its significance in terms of management’s constant drive for more economic work practices and patterns of organization. Specifically we explore the significance of paternalism as a relevant concept in interpreting the case, and hence, also, as a relevant concept in understanding HRM. The case challenges the prevailing ideology that the ‘successful’

economic organization requires (a) a de-regulated labour market and (b)

a trade union free environment, or, failing this, that management needs to

develop an individualistic approach towards the work-force, moving from the

more pluralist‘industrial relations’approach towards an essentially ‘unitarist framework, as found in certain interpretations of ‘uman resource management’(Guest, 1987)

The paper is thus a contribution to the continuing analysis of those ‘tensions and struggles through which the open ended potential of labour power have been managed, through shifting patterns of coercion, accommodation and compliance into profitable forms of production’(Elger and Smith, 1994: 12; Thompson, 1990). By means of this case we attempt to explore this issue with respect to three interconnected

themes:

The place of paternalism as a relevant concept in the age of HRM.

The extent to which organizations may be better advised to look towards ways

to build upon their existing organization culture, rather than seeking solutions

from overseas models.

Linking with previous work on the ‘Joint Process’in the US (Black and Ackers, 1994), the paper raises issues concerning the ‘strategic issue . . . which managers have to face . . . the balance between joint regulation and joint consultation’(Storey and Sissons, 1993: 221), and hence the role of trades unions in organizational change programmes.     

侵害患者知情同意权侵权责任研究

《侵权责任法》第55条不仅将患者知情同意权确立为一项独立性的权利,而且明确了侵害患者知情同意权造成损害的,应当承担赔偿责任。这标志对患者知情同意权的保护由宣示步入实践。侵害患者知情同意权是一项独立的侵权行为,作为其构成要件的违法行为、损害后果、因果关系和过错均有别于普通的医疗损害,需要予以明确和甄别,以恰当地确定其损害赔偿范围,明确医务人员特定情形下告知义务的免除,统一、平等地保护医患双方的合法权益。     

‘It’s a Harsh Fact of Life with the RMA’: neo-liberalism and the realities of community sports facility development by the private sector in New Zealand

Despite the importance of facilities as primary sites for delivery of leisure and sport services, there has been a scarcity of academic literature on the provision of community sports facilities and the processes through which they are developed. In particular, this paper provides empirical analysis of leisure facility provision with a focus on practice and experience of policy and planning actors. By employing a case study approach and semi-structured interviews, the study identified a sharp contrast between the discourse of neo-liberalism and the realities of a highly regulated environment for the private sector under a national legislation of New Zealand, namely the Resource Management Act 1991. While both public and private actors recognised benefits of the resource consent process in mitigating the negative environmental impacts and facilitating public input, the findings also revealed its potential impediments to both private and philanthropic developments and their potential resultant benefits to communities and social citizenship due to its costly, restrictive and undifferentiated nature. Consequently, the paper suggests that future research needs to examine empirical evidence of how social citizenship and citizen engagement are enhanced by both public and private sectors through planning and development of community sports facilities and services.     

从中国被诉第一案看ICSID扩大管辖权倾向

2011年"中心"受理了第一起外国投资者诉中国政府的案件。该案和2006年"中心"受理的谢亚深诉秘鲁案均引发了中国如何接受"中心"管辖权的问题。"中心"自成立至今一直有扩大管辖权的倾向。这种倾向将导致投资者和东道国利益的失衡,并对东道国的主权构成挑战。     

生物资源的法律保护

我国现有的生物资源保护立法处于零碎、分散、缺漏的状态，缺乏一些必需的基本规范。应制定生物多样性法，明确生物资源归属的主权原则，确立知情同意和利益共享机制；并修改专利法，规定专利申请中的来源披露制度和来源审查机制。     

The responsibilities of a semistructured interviewer

Despite the fact that semistructured interviewing in business research can trace its roots all the way back to the Hawthorne studies, the guidance for practitioners in the literature remains sparse. This article deals with what responsibilities a researcher ought to shoulder in carrying out this unpredictable exploration in the field. The tradeoffs and the dilemmas that must be confronted in this research design are discussed, and four cases are used as illustrations. Based on the author's nine years of field experience, ethical procedures are put forth with regard to gaining both organizational and individual consent, establishing respondents' positions and their justifications, and responsibly reporting the results. The analysis reveals that these ethical procedures are not just passive safeguards; rather, they serve an integral role in the process of producing valid and useful research.     

Exploring the Patient Consent Process in Community Pharmacy Practice

This article explores the patient consent process in modern community pharmacy practice and discusses the related ethical dilemmas in this environment. The myth of appropriately informed consent, and irrefutable evidence as to a pharmacist’s intentions when advising a patient, are core issues for discussion. The objective is to clarify where such dilemmas may exist in the consent process and to ultimately form a framework against which ethical guidelines might facilitate resolution of the dilemma faced by the pharmacist who is expected to simultaneously maintain legal and duty of care responsibilities in the patient consent process.     

论我国精神卫生法的人文关怀思想

我国《精神卫生法》的人文关怀理念主要体现在：用人们易于接受的概念替代具有歧视性的称谓,尊重患者知情同意权,住院制度人性化,促进患者早日回归社会,关爱、理解和尊重精神卫生工作人员等方面。