Examining artificial intelligence (AI) technologies in marketing via a global lens: Current trends and future research opportunities

Artificial intelligence (AI) has captured substantial interest from a wide array of marketing scholars in recent years. Our research contributes to this emerging domain by examining AI technologies in marketing via a global lens. Specifically, our lens focuses on three levels of analysis: country, company, and consumer. Our country-level analysis emphasizes the heterogeneity in economic inequality across countries due to the considerable economic resources necessary for AI adoption. Our company-level analysis focuses on glocalization because while the hardware that underlies these technologies may be global in nature, their application necessitates adaptation to local cultures. Our consumer-level analysis examines consumer ethics and privacy concerns, as AI technologies often collect, store and process a cornucopia of personal data across our globe. Through the prism of these three lenses, we focus on two important dimensions of AI technologies in marketing: (1) human–machine interaction and (2) automated analysis of text, audio, images, and video. We then explore the interaction between these two key dimensions of AI across our three-part global lens to develop a set of research questions for future marketing scholarship in this increasingly important domain.     

Drug testing and the law

This article examines judicial and administrative rulings and legislation involving or related to the issue of drug testing in the workplace. It discusses the rights of employees in the public and private sector: constitutional rights; federal, state, and local statutory rights; rights of unionized employees; and common law rights. It analyzes both the current state of the law and future directions the law may take, as courts and administrative agencies decide more cases and governmental bodies continue to pass drug testing legislation.     

死者发表权与隐私权的冲突与保护

死者发表权的行使既要从公益出发、鼓励作品传播,又要以个性为落脚点保护作者合法权益。死者发表权的代行者出于个人利益往往会侵犯死者的隐私权。隐私权是人身权,是精神权利;发表权是著作权,有一定的物质利益,所以,发表权的行使应受到限制,在合理推定死者生前意图的基础上,最大限度地保护死者的隐私权。     

Beyond concern: socio-demographic and attitudinal influences on privacy and disclosure choices

ABSTRACT

The co-option of consumers as unwilling agents in their own surveillance has enabled significant abuses of consumer privacy. Previous studies have largely used privacy concern as a proxy for overall privacy attitudes. In this study, we implement a choice experiment in combination with measures adapted from Communication Privacy Management theory to enable a broader exploration of the influences of privacy attitudes by contextualising privacy as a negotiation about accessibility over contextual boundaries. Key findings suggest individuals’ social media disclosure decisions are influenced at least in part by their privacy attitudes, particularly with respect to information categories which may cue other personal information. Findings are also presented on consumers’ willingness to pay for privacy, with implications for alternative revenue streams not built on consumer surveillance.     

恶意软件隐私侵权问题研究

恶意软件是指在未明确提示用户或未经用户许可的情况下,在用户计算机或其他终端上安装运行,侵犯用户合法权益的软件。恶意软件侵犯网民关于网络生活不受非法侵入的隐私,剥夺网络用户对个人隐私的控制权,且侵权方式快捷,覆盖面极广,侵权后果严重。中国应通过单独立法、公益诉讼、行业自律等途径规范恶意软件的运行。     

征信与金融隐私的冲突及协调性研究

征信要求信息公开,金融隐私则要求数据保护。如何处理征信与金融隐私的关系、协调两者之间的冲突、寻找其平衡点,是各国理论和立法关注的焦点。从征信与金融隐私的概念切入,研究两者的主要冲突,分析协调两者之间冲突的关键因素,对我国的征信管理提出相关的意见和建议。     

Profiling employees online: shifting public–private boundaries in organisational life

Profiling involves the collection and use of online information about prospective and current employees to evaluate their fitness for and in the job. Workplace and legal studies suggest an expanded use of profiling and significant legal/professional implications for HRM practitioners, yet scant attention has been afforded to the boundaries of such practices. In this study, profiling is framed as a terrain on which employees and employers assert asymmetrical interests. Using survey data from large samples in Australia and the UK, the study investigates the prevalence and outcomes of profiling; the extent to which employees assert a right to privacy versus employer rights to engage in profiling; the extent to which organisations codify profiling practices; and employee responses in protecting online information. The findings contribute to a small and emerging body of evidence addressing how social media conduct at work is reconstituting and reshaping the boundaries between public and private spheres.     

Book review

Leisure Counseling: Selected Lifestyle Processes. By Chester F. McDowell, Jr., Ph.D. Center for Leisure Studies, University of Oregon, 1976.     

How Safe Are the Harbors?

Abstract

With the growth of e-commerce has come the need for businesses to provide protection of personal, private data collected from internet users and consumers. The United States has favored a policy of industry self-regulation, while the European Union (EU) has responded to its consumer demands for privacy protection regulations and enforcement. Faced with the critical need for a middle ground, the US has proposed “Safe Harbor Privacy Principles” as a means of compromise with the EU. This article explores the market context of the Safe Harbor Principles, the European reaction, and the probable impact on businesses.     

大众知情权侵犯个人隐私权的成因及其制约

个人隐私权和大众知情权是一对矛盾体。媒体在新闻报道中侵犯个人隐私权的状况时有发生,但是其成因却是各种各样的。在深入讨论大众知情权对隐私权侵犯的成因后,得出公共利益、媒体利益和个人利益冲突,是造成这种现象的主要成因;并在此基础上,对如何平衡个人隐私权和大众知情权提出建设性的解决方案。