Taming wicked civic challenges with an innovative crowd

Civic challenges such as urban mobility and energy problems offer new corporate innovation opportunities. However, such challenges are wicked and difficult to tame. They require novel solutions that account for and integrate contradictory perspectives within the local innovation ecosystem of firms, governments, and citizens. This article presents a successful civic innovation crowdsourcing project case study, in which multinational firm Bombardier encouraged a global civic crowd to co-create visionary solutions to the challenge of future mobility in crowded cities around the world. Bombardier recruited a global crowd of 900 individuals and facilitated the citizen development of more than 215 solutions of unique firm value. We explore the process and outcome of this crowdsourcing project and derive actionable design principles for a three-phased civic innovation crowdsourcing process including: (1) crowd construction, (2) crowd knowledge acquisition, and (3) crowd knowledge assimilation. This process enables the crowd to integrate members’ diverse and contradictory knowledge proactively at both the team and individual levels. Additionally, the crowd is able to balance extension of existing local solutions and exploration of path-breaking technologies and solution concepts.     

Problem-solving effort and success in innovation contests: The role of national wealth and national culture

Innovation contests allow firms to harness specialized skills and services from globally dispersed participants for solutions to business problems. Such contests provide a rich setting for operations management (OM) scholars to explore problem solving in global labor markets as firms continue to unbundle their innovation value chains. In this study, we examine the implications of specific types of diversity in innovation contests on problem-solving effort and success. First, we conceptualize diversity among contestants in terms of national wealth (measured as gross domestic product per capita (GDPP) adjusted for purchasing power parity) and national culture (measured using the culture dimensions of performance orientation and uncertainty avoidance) and examine how such factors influence problem-solving effort. Next, we examine how differences between contestants and contest holders in terms of the above factors influence contest outcomes. Using data from a popular online innovation contest platform and country-level archival data, we find that contestants from countries with lower levels of GDPP are more likely to exert greater problem-solving effort compared to other contestants. With regard to national culture, we find that performance orientation and uncertainty avoidance have positive and negative effects, respectively, each of which weakens with increasing levels of GDPP. Finally, our analysis provides evidence of homophily effects indicating that contestants who share greater similarities with the contest holder in terms of national wealth and national culture are more likely to be successful in a contest. We discuss the implications of the study's findings for contest holders and platform owners who organize innovation contests, and for emerging research on innovation contests.     

Crowded identity: Managing crowdsourcing initiatives to maximize value for participants through identity creation

In this article, we consider crowdsourcing from the consumer perspective. Specifically, we examine the identity value (i.e., sense of self) that consumers accrue by participating in creative crowds. How can managers structure crowdsourcing initiatives to maximize value for participants through identity creation and expression? We strive to answer this question first by examining the different types of crowdsourcing initiatives from a value co-creation perspective. Then we evaluate how consumers construct identities through consumption and review the literature on identity theory. Finally, we link the identity type—personal, extended, or social—to the management of crowdsourcing ventures and offer suggestions for practitioners.     

Adoption of volunteered geographic information into the formal land administration system in Kenya

Individualization of tenure through title registration programmes introduced in many African countries after independence with the promise of security of tenure and increased agricultural productivity has, instead, had the opposite effect. Informal land arrangements continue to emerge as a result of the slow pace of land adjudication (formalization) and updating of land information systems. The trend towards computerization of land information systems has only put focus on already existing formal land tenure arrangements, leaving out the informal social tenure arrangements. As a result, there are now many efforts worldwide motivated by the introduction of the Social Tenure Domain Model (STDM), and freely-available and easy-to-use technology tools to identify, document and map land in support of informal land administration arrangements. Actions are made towards the use of community-generated information to support land administration. Using theories from the interplay between formal and informal institutions, this paper discusses the potential outcomes in adopting Volunteered Geographic Information (VGI) in land administration in Kenya. Two case studies are presented that demonstrate the complementary-accommodating, versus the substitutive-competing approaches. These are then compared with the formal land adjudication process in Kenya. It is established that because of the direct involvement of the national mapping agency in land adjudication where VGI is utilized, the outcome is a case of formal adoption of VGI, while in the other case, where there is little or no involvement by the national mapping agency, the outcome is more of competition and substitution. The latter is an example in which the VGI is used just like any other information to inform policy making, rather than taking it as the authoritative source. We argue that since informality is – and will always be – part and parcel of land administration in many African countries as a result of ingrained social relations and power structures, adopting crowdsourced land information into existing formal land administration systems should consider the particular land administration process, satisfying innate demands and requirements, thus re-engineered to accommodate VGI.     

Idea Competitions under scrutiny: Acquisition,intelligence or public relations mechanism?

Idea Competitions (ICs) are becoming a popular mechanism chosen by firms to perform Open Innovation. They are a way to engage with external sources of knowledge such as individual entrepreneurs and small firms who are asked to submit ideas and compete for a prize. However, little is known about the success of ICs as acquisition mechanisms. The researchers conducted interviews in five multinational companies to evaluate the effects of using ICs as an acquisition mechanism. Although still preliminary, the results of this study show that the success of ICs as an acquisition mechanism remains uncertain because their output (i.e. the number of ideas acquired) is often low compared to the input (i.e. the number of ideas submitted) and effort required to run them (e.g. to vet ideas). Across the cases observed, ICs appear to be more successful at identifying and acquiring early-stage ideas, particularly those outside the current business focus. The study shows that ICs deliver other functional benefits such as improved intelligence and public relations and that these need to be considered as part of the evaluation of the IC's success. The paper concludes by discussing the conditions in which ICs are implemented and the implications for Open Innovation theory.     

众包式创新激励机制研究——基于委托代理理论

众包式创新是基于互联网交互作用快速兴起的一种多主体参与的合作创新理念和创新模式.它是指公司或其他组织将过去由内部员工执行的部分工作任务,以自由自愿的形式分包给非特定的、数量庞大的网络大众完成的一种创新模式.这种创新模式所呈现出的民主、平等、参与的理念及其汇集集体智慧的网络组织创新特点受到众多世界500强企业及创业企业的青睐,展现了无限的魅力.企业发布任务,参与者完成任务获得奖励的活动实际上是一种委托代理活动.本文基于委托代理理论对众包式创新激励机制进行了分析,探讨了企业应该如何进行激励机制的设计,使参与者更努力的完成任务,创造出更优秀的作品,以及不同激励机制设计对于众包式创新运行效率的影响.     

众包、众筹、众创——高校科研模式创新研究

互联网的普及催生了众包、众筹以及众创等大众创新形式,将有力促进高校科研创新模式向开放式、现代化转变。从论述高校科研模式创新的必要性和合理性出发,提出解决科研团队、科研教师、科研学生面临问题的新思路及运作机理,即借助互联网技术,构建高校科研众包平台、科研众筹平台以及科研众创平台。建议依托三大平台,有效利用各方科研资源,广泛筹集社会研究资金,充分发挥智力资本价值,加大政策支持和制度规范,以促进高校科研模式健康发展。     

开放式创新下我国科技服务众包模式探索

加快发展科技服务业是经济提质增效的必然要求,Web2.0时代为科技服务业发展提供了新的可能——科技服务众包。分析了国外科技服务众包模式的平台运营和特征,基于开放式创新思维,探索提出了我国发展科技服务众包模式的建议,并结合我国现实情况提出了我国发展科技服务众包模式面临的挑战。     

Where is the power in numbers? Understanding firm and consumer power when crowdsourcing

This work utilizes the theory of social power as a lens through which to analyze the power structure of firms and consumers involved in crowdsourcing and discusses the managerial implications of this power balance. The results of this analysis reveal how power is structured differently in each form of crowdsourcing, with consumer power being strongest in the case of idea crowdsourcing and weakest in the case of microtask crowdsourcing. These differences in power have implications for managers who initiate and maintain crowdsourcing endeavors. Understanding the structure of consumer power in different types of crowdsourcing allows firms to better prepare for the wide range of possible outcomes as consumers inevitably push their own agendas regardless of whether or not these agendas are aligned with those of the firm.     

A technical solution for 3D crowdsourced cadastral surveys

The development of 3D property registration systems is indispensable for the spatial determination of property Rights, Restrictions and Responsibilities (RRR), the sustainable operation of property markets and the safeguarding of ownership in the highly urbanized world. Several developments in computer graphics, 3D modelling and rendering techniques have attracted the growing global interest in 3D cadastre. Since 2012, the Land Administration Domain Model (LADM ISO 19152) is adopted as the international standard for 2D and 3D cadastral data modelling. Developed legal procedures and prototype systems for 3D property rights registration provide interesting solutions for data acquisition and visualization but such approaches are time and cost demanding. In parallel, 2D cadastral surveying procedures have progressed significantly in reducing required time and cost, utilizing crowdsourcing methodology and mobile services.This paper presents a technical solution under development, aiming to provide the beginning for a new era in the initial acquisition, registration and representation of 3D crowdsourced cadastral data, appropriate for both the developed and the developing world. The proposed solution consists of two complementary parts, the technical framework and the crowdsourced methodology to be followed. The technical framework consists of two interconnected parts, the server-side and the client-side. The server-side refers to the Database Management System (DBMS) where the collected data are stored. The client-side refers to the data capturing tool, which in this case is the mobile device. For the server-side, a prototype system based on model driven architecture practices and LADM is developed; while for the client-side, an open-source mobile application for the acquisition of 3D crowdsourced cadastral data, 3D modelling and visualization of 3D property units as block models (LoD1) on a mobile’s phone screen in real-time, is developed.This research is focused on investigating technical aspects for capturing and integrating data about legal rights on physical objects. Detailed investigation of legal issues is not within the objectives of this research. Two case-studies for testing the proposed technical solution are made. An assessment of the current stage of development of the technical solution is presented. The main conclusions converge that the proposed technical solution has huge potentials for the fast, economic implementation of 3D cadastral surveys as it can produce an accurate and reliable 3D information model, depending on the accuracy of the available basemaps. The developed application is easy-to-use as users may not have the necessary level of 3D modelling skills in order to contribute to the registration procedure.