Retail entrepreneurs’ exit intentions: Influence and mediations of personality and job-related factors |
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Institution: | 1. IE Business School, C/Alvarez de Baena 4, 28006 Madrid, Spain;2. Haydn Greene Institute, University of Nottingham, Nottingham, United Kingdom;3. Institute for Entrepreneurship, Colorado State University, Fort Collins, CO 80538, United States;4. Center for Family Business (CFB-HSG), University of St. Gallen, Dufourstrasse 40a, 9000 St.Gallen, Switzerland |
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Abstract: | In this study we investigate retail entrepreneurs' exit intentions by focusing on their job satisfaction, job-related stress, customer orientation, and dispositional optimism. We develop and test four hypotheses with structural equation modelling on a sample of 365 retail entrepreneurs. Our results indicate that dispositional optimism is a substantial driver of retail entrepreneurs’ customer orientation and job satisfaction. Dispositional optimism also decreases their job-related stress. We also find that both customer orientation and job-related stress mediate the relationship between dispositional optimism and job satisfaction prior to exit intentions. Finally, we found that job satisfaction has a mediating effect on the relationship between job-related stress and exit intentions. |
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