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Advancing research on loyalty programs: a future research agenda
Authors:Els Breugelmans  Tammo H A Bijmolt  Jie Zhang  Leonardo J Basso  Matilda Dorotic  Praveen Kopalle  Alec Minnema  Willem Jan Mijnlieff  Nancy V Wünderlich
Institution:1. Faculty of Economics and Business, KU Leuven, Korte Nieuwstraat 33, 2000, Antwerp, Belgium
2. Faculty of Economics and Business, University of Groningen, Groningen, The Netherlands
3. Robert H. Smith School of Business, University of Maryland, College Park, MD, USA
4. Civil Engineering Department, Universidad de Chile, Santiago, Chile
5. BI Norwegian Business School, Oslo, Norway
6. Tuck School of Business at Dartmouth, Dartmouth College, Hanover, NH, USA
7. Loyalty Lab B.V., Amsterdam, The Netherlands
8. University of Paderborn, Paderborn, Germany
Abstract:
Keywords:
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