移动旅游App服务评价体系研究 |
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引用本文: | 王天擎,叶志锌,刘小清. 移动旅游App服务评价体系研究[J]. 江苏商论, 2020, 0(4): 43-46,51 |
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作者姓名: | 王天擎 叶志锌 刘小清 |
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作者单位: | 五邑大学 经济管理学院,广东 江门,529020 |
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基金项目: | 国家科技支撑计划;广东省哲学社会科学项目;人才培养模式创新实验区项目 |
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摘 要: | 为了科学评估移动旅游应用服务评价的基本框架,准确构建影响人们使用移动旅游App服务各影响因素之间的逻辑结构,文章基于UTAUT模型的基础上,提出研究的模型框架,建立相应的测量指标体系。以采集的服务满意度调查数据为基础,为进行结构方程模型的验证分析奠定基础,并为评价移动旅游App服务评价体系提供参考意见。
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关 键 词: | 移动旅游App 满意度 评价体系 UTAUT模型 |
Research on Evaluation System of Mobile Tourism App Service |
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Affiliation: | (School of Economics and Management,Wuyi University,Jiangmen 529020,China) |
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Abstract: | In order to scientifically evaluate the basic framework of mobile tourism Application service evaluation and accurately construct the logical structure among the factors that affect people's use of mobile tourism App services,this paper based on the UTAUT model,The model frame of this paper is put forward,and the corresponding measurement index system is established.Based on the collected data of service satisfaction survey,the dimension of the index system and the weight of the index are distributed through the fitting factor load.It lays a foundation for the validation and analysis of the structural equation model and provides advice for evaluating the App service evaluation system of mobile tourism. |
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Keywords: | Mobile Tourism App satisfaction Evaluation system UTAUT Model |
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