网络环境下图书馆读者服务工作的发展趋势与对策

传统的图书馆,参考文献收藏的多少,对图书馆服务方式通过面对面的读者借还图书,提供口头咨询为主.现代图书馆,拥有掌握和利用电子技术的水平和专业人员,获取信息和利用信息的能力,不受馆藏的限制,对图书馆的服务起着决定性的作用.图书馆的服务观念;从"读者服务"转向"协调、合作、共享".图书馆的服务形象:从热情、周到的"服务员"转变到迅速、方便的"信息导航员".

The net environment descend library a reader a service a work of development trend and counterplan

Tradition library,the cultural heritage collect of amount,to the service way of the library building with face to face of the reader borrow return book,provide oral communication consultation is lord.Modern library,own to control with make use of electronics technique of level and profession personnel,obtain the ability of information and make use of information,be free from building to hide of restriction,have decisive function to the service of library.The service idea of library;Change direction "moderate,cooperation, share" from"reader service".The service image of library:From enthusiasm,thoughtful"attendant" change arrive quick,convenience of"the information navigate a member".