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An examination of the relationships among market orientation,innovation resources,reputational resources,and company performance in the transitional economy of Slovenia
Authors:Boris Snoj  Borut Milfelner  Vladimir Gabrijan
Abstract:
We investigated relationships among market orientation, innovation and reputational resources, and their impact on market performance and financial performance within the transitional economy of Slovenia. Market orientation related positively to market and financial performance of firms indirectly through innovation and reputational resources. Reputational resources associated positively with loyalty, market share, and sales volume, innovation resources associated positively with market share, and sales volume indirectly through customer loyalty. Selected marketing resources related positively to financial performance indirectly through customer loyalty, market share, and sales volume. The implications of these findings for theory and practice are considered. Copyright © 2007 ASAC. Published by John Wiley & Sons, Ltd.
Keywords:JEL classification: M31, M10  marketing resources  competitive advantage  market orientation  reputational resources  innovation resources  market performance  financial performance  ressources de marketing  avantage concurrentiel  orientation commerciale  ressources de ré  putation  ressources d'innovation  performance du marché    performance financiè  re
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