An investigation of the relative efficacy of four alternative approaches to importance-performance analysis |
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Authors: | Crompton John L. Duray Nicholas A. |
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Affiliation: | (1) Texas A&M University, Texas, USA |
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Abstract: | ![]() Journal of the Academy of Marketing Science - Importance-performance analysis is a tool which has been used in several contexts to transform research results into practical marketing actions. The... |
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