Managing knowledge work in Asia Pacific contexts: case studies of Hong Kong SMEs |
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| Authors: | Kuok Kei Law Andrew Chan |
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| Institution: | 1. Lee Shau Kee School of Business and Administration, The Open University of Hong Kong, Hong Kong SAR;2. Institute of International Business &3. Governance, Hong Kong SAR;4. Department of Management, City University of Hong Kong, Kowloon, Hong Kong SAR |
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| Abstract: | This study explores how knowledge creation and sharing practices are fostered in a sample of small- and medium-sized enterprises (SMEs) in Hong Kong. Our analysis indicates that three types of managerial interventions – initiating intervention, reinforcing intervention and aligning intervention – are particularly useful to promote knowledge management activities among employees. Such findings provide insights into researchers and managers on the important role of managerial interventions in knowledge management (KM) as well as the idiosyncrasies of KM in SMEs in Chinese societies. |
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| Keywords: | Case study Hong Kong knowledge management managerial intervention motivation small- and medium-sized enterprises |
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