The Impact of Diversity Promise Fulfillment on Professionals of Color Outcomes in the USA |
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Authors: | E Holly Buttner Kevin B Lowe Lenora Billings-Harris |
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Institution: | (1) School of Business, Christian Brothers University, 650 East Parkway South, Memphis, TN 38104, USA;(2) Fogelman College of Business and Economics, University of Memphis, Memphis, TN 38152, USA;(3) College of Business, Mississippi State University, Mississippi State, MS 39762, USA |
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Abstract: | This paper explores the relationship between psychological contract violations (PCVs) related to diversity climate and professional
employee outcomes. We found that for our sample of US professionals of color including US-born African Americans, Hispanics,
Asians, and Native Americans, employee perceptions of breach in diversity promise fulfillment (DPF), after controlling for
more general organizational promise fulfillment (OPF), led to lower reported organizational commitment (OC) and higher turnover
intentions (TI). Interactional justice partially mediated the relationship between DPF and outcomes. Procedural justice and
DPF interacted to influence OC of employees of color. For respondents who perceived a lack of DPF, moderate racial awareness
was associated with greater PCV. We discuss the implications of the findings and provide directions for future research. |
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